Ratings based on 281 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Worst bed I've ever slept in.So uncomfortable.

Posted Jul 26, 2016
Worst bed ever,king size and the mattres was folded and crumples so no one could sleep-the a/c made so much noise and the swimming pool was a joke-a bird bath on the 2nd floor of a high rise!genius.
Comment from Hotel Management
Aug 3, 2016 by Ana Júlia, Hotel Management
Dear Guest, Thank you for choosing our hotel and also for sharing your comments with us! Kindest Regards, Clarion Hotel Lourdes
5 out of 5
by Karl

Super stay

Posted Feb 2, 2016 on Hotels
We did a great museum tour just in the vicinity Also had a great Shopping Mall nearby
Comment from Hotel Management
Apr 16, 2016 by Clarion Hotel Lourdes, Hotel Management
Dear Guest! Thank you very much for choosing our Clarion Hotel Lourdes during your stay. Also, we would like to thank you for sharing your experiences with other world travelers. They will help other guests to choose our hotel amongst many others! We'll be waiting for your return! Kindest Regards,
4 out of 5
by A verified traveler

Posted Aug 18, 2015 on Hotels
The main complain is noise - window allowed to hear street noise and the fridge was a bit too loud.
Comment from Hotel Management
Oct 24, 2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for taking your time to write about your stay at the Clarion Hotel Lourdes. We also would like to thank you for choosing our hotel as your option during your time in Belo Horizonte. We apologize for anything discomforting you experienced. This was our first comment regarding the noise in our rooms and we will verifiy what may have happened. Thank you one more time! Kindest Regards, Clarion Hotel Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

One night in Belo Horizonte

Posted Apr 18, 2015
Pros: Excellent hotel staff, front desk, restaurant, cleaning service
Cons: We were given a very nice room in the 15th floor. The only complaint drawback was that we had to literally run to our room - Hallway STUNK! carpet!
Location: Location is good, Diamond mall four blocks away, plenty of restaurants safe neighborhood!
Arrived mid day to hotel was a little disappointed that we could not check in until 2pm. Told front desk I had a business meeting at 2 and was immediately given a room!
Comment from Hotel Management
Jul 2, 2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for your comments and, we apologize for any discomfort you experienced about your early check in. Our front desk staff was already reoriented. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Good hotel

Posted Mar 26, 2015
A/C compressor did not work, so room too hot for good sleep.
Comment from Hotel Management
Mar 30, 2015 by Gerente Geral, Hotel Management
Dear Guest and Traveler! It was a great pleasue welcoming you and also, being able to read your comments. We apologize for the bad functioning of your AC. We'll be waiting for your return, Kindest Regards, Clarion Hotel Lourdes Staff
4 out of 5
by Luciano from Timóteo

excellent

Posted Feb 13, 2015 on Hotels
Very good hotel,excellent to relax.
Comment from Hotel Management
Sep 5, 2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for choosing our Clarion and also, for sharing your opinion with us and other travelers. We'll be waiting for your return. Kindest Regards,
5 out of 5
by cyrus from Los Angeles

Good.

Posted Jan 27, 2015 on Hotels
Every thing was good.
Comment from Hotel Management
Sep 5, 2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for choosing our Clarion and also, for sharing your opinion with us and other travelers. We'll be waiting for your return. Kindest Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Excellent

Posted Jan 11, 2015
Pros: everything
Cons: Swimming pool
Location: safe, nice restaurants, shopping centre, banks.
We stay here every time we come to BH mainly because the hotel is in a safe area, with lots of local amenities, the room is good and the staff are helpful. The only thing that is not great is the swimming pool which is children's size.
Comment from Hotel Management
Jul 2, 2015 by Clarion Lourdes, Hotel Management
Dear Guest, Thank you for your choice and comments. We'll be waitng for your return. Kindest Regards
4 out of 5
by Luciano from Timóteo

Satisfação

Posted Dec 11, 2014 on Hotels
Very confortable anda quite hotel
Comment from Hotel Management
Jan 23, 2016 by Clarion Hotel Lourdes, Hotel Management
Querido Hóspede e Viajante, Obrigado por ter escolhido nosso Clarion Hotel Lourdes! Agradecemos também por seus comentários e por ter compartilhado-os conosco e outros viajantes! Ficamos a disposição para o que precisar! Atenciosamente, Equipe Clarion Hotel Lourdes
3 out of 5
by A verified traveler

Posted Sep 9, 2014 on Hotels
The A/C didn't work
Comment from Hotel Management
Jan 23, 2016 by Clarion Hotel Lourdes, Hotel Management
Prezado Hóspede, Muito obrigado por seus comentários e também por sua escolha! Atenciosamente, Clarion Hotel Lourdes