Indoor pool

Reviews of Hampton Inn Belton/Kansas City area

2.5 out of 5
Hampton Inn Belton/Kansas City area
16410 Cornerstone Drive, Belton, MO

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 21, 2024
I'm pleased that you found the Hampton Inn Belton/Kansas City area to be welcoming and comfortable. We try to think of everything that would contribute to a great stay for our guests! Thanks again and please stay with us again when you are in the area.

6/10 Okay

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an okay stay, everything was clean and the bed comfortable. Breakfast and coffee were not to my taste. The don’t seem to have a lot of staff, so there’s not always someone at the front desk.
Stayed 6 nights in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 18, 2024
We appreciate you sharing your review with us. Thank you for choosing our hotel, and we look forward to your next visit with us.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I struggled with noise from 71 hwy.
Stayed 2 nights in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 16, 2024
We're sorry and apologize for your inconvenience. Thank you for your feedback.

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stinky and dirty
Stayed 1 night in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 10, 2024
We truly apologize for your experience with us at the Hampton Inn Belton/Kansas City area and we have shared your feedback with our housekeeping team to make necessary improvements. We hope you will consider giving us another chance to show you the hospitality you deserve and should expect from us.

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!
Stayed 1 night in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 8, 2024
Cleanliness is of the utmost importance to us and our guests. Thank you for sharing your review with us and they travel community!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean.
Stayed 1 night in Apr 2024
Response from Hampton Inn Belton/Kansas City area on Apr 6, 2024
Thank you for a great review of the Hampton Inn Belton/Kansas City area. You have definitely made our day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

8/10 Good

Thomas, Franklinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at the property was in good shape. We felt the Breakfast choices a little lacking! Overall a good overnight stop!
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 31, 2024
Thank you for your feedback. We look forward to welcoming you back again soon!

6/10 Okay

James, Monticello

Traveled with family
Liked: Amenities
North exit door was very difficult to open, Breakfast room was badly understaffed and ran out of several items, bathroom mirror was cracked, bedside lamp shade was bent and torn.
Stayed 3 nights in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 31, 2024
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 31, 2024
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

6/10 Okay

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was good slept well. The halls were freezing with space heaters that were spaced down the hall but were not on
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 27, 2024
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. I hope that we will have the opportunity to welcome you back in the future.

10/10 Excellent

Lauren

Stayed 2 nights in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Apr 8, 2024
Thank you for your five-star rating, Lauren. The staff at the Hampton Inn Belton/Kansas City area will be delighted to know that their efforts did not go unnoticed!

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 18, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 Good

Nancy, Humboldt

Liked: Cleanliness, staff & service
None
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 16, 2024
Thank you for your review of the Hampton Inn Belton/Kansas City area! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!

6/10 Okay

Kelly L

Business traveler
Liked: Amenities
Carpet in Room and in hallway very dirty and in my room toilet handle broken I had a hard time connecting the handle to flush the toilet
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 15, 2024
We appreciate your feedback, Kelly. If you are not completely satisfied with your accommodation, please let us know. This will give us an opportunity to offer you another room, fix an issue or find a resolution. We hope to welcome you back to the Hampton Inn Belton/Kansas City area in the future.

8/10 Good

Shelby

Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 31, 2024
Thank you for staying with us recently. We appreciate your feedback, Shelby.

8/10 Good

Shelby

Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 31, 2024
We appreciate your recommendation and look forward to hosting you again.

6/10 Okay

Cathy

Disliked: Staff & service, property conditions & facilities
Our room mirror was dirty.our morning breakfast attendant was rude.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 12, 2024
We apologize for your experience with us. We have shared your feedback with the General Manager to address. It is our hope that you will consider staying with us in the future for a much better outcome.

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamptons are a hit or miss, but this was one of the best we’ve stayed at. The bed was extremely comfortable. The room was very tidy and clean. I didn’t find any questionable stains or hairs like I normally do in hotels. The room was updated and modern. Check in was easy and lady at the desk was very friendly.
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 11, 2024
Thank you, Courtney, for your awesome review of the Hampton Inn Belton/Kansas City area. We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Awesome room service. Awesome, breakfast staff. Awesome just very willing to help!! They go the extra mile, Peace and quiet. Awesome service. I love the Hampton in Belton.
Stayed 1 night in Mar 2024
Response from Hampton Inn Belton/Kansas City area on Mar 8, 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Hampton Inn Belton/Kansas City area!

4/10 Poor

Jeffrey

Traveled with family
Disliked: Property conditions & facilities
Apparently the furnace was not working. They had 2 or 3 very small desk top heaters heating an entire 4th floor hallway. The breakfast biscuits were not cooked completely, they looked good on the outside, but raw dough on the inside. I was supposed to get an emailed receipt but never received one. The 12 people in our group have decided to try someplace else next time we’re in Kansas City.
Stayed 2 nights in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Mar 2, 2024
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Lot of road noise. Super clean room and bathroom. Breakfast was ok but it's hard to complain about free.
Stayed 2 nights in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Mar 1, 2024
We appreciate your comments in regard to your stay at the Hampton Inn Belton/Kansas City area. It's alway great to receive positive feedback, David. Please stay with us again the next time you are in the area.

10/10 Excellent

Wendy

Traveled with partner
We stayed one night and our stay was perfect. Staff are went out of their way to ensure a memorable stay: hot fresh baked cookies, Hilton honors gift of chips and water, fresh fruit, amazing hot breakfast with everything one would want, well kept and very clean facility. We stay here every year because of the high standards and highly recommend to others.
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 24, 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Ifeoluwa

Neat
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Feb 15, 2024
We're so glad you enjoyed your stay and you found our facility and your accommodations were neat. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Michael

Liked: Property conditions & facilities
The room was crisp.
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 15, 2024
Thank you for choosing us for your hospitality needs, Michael. It was a pleasure having you as our guest and we look forward to your next stay with us at the Hampton Inn Belton/Kansas City area.

6/10 Okay

James

Stayed 2 nights in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Mar 21, 2024
Thank you for being our guest and we hope to have another opportunity to welcome you back again to the Hampton Inn Belton/Kansas City area.

6/10 Okay

Meghan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt an hair in bathroom an on pillows. Was put in a wrong room
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 11, 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.

10/10 Excellent

Lisa

Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 14, 2024
Thank you for taking the time to share this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We appreciate your positive feedback!

8/10 Good

Virgil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the interstate highway side of the facility were sooooo noisy. Just an issue of location.
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 10, 2024
On behalf of everyone here, we would love to have you stay with us again the next time you visit our area. Thank you for being our guest and taking the time to share your feedback with us and the travel community.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girls loved it
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 6, 2024
Thank you for taking the time to share your experience with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton Inn Belton/Kansas City area on Feb 6, 2024
Thanks much for your five star review! We look forward to welcoming you back again soon.

10/10 Excellent

Whitney

Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Mar 21, 2024
Thank you for your feedback and for choosing to stay at the Hampton Inn Belton/Kansas City area. We look forward to your return to us!

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 21, 2024
Thank you for reviewing your stay at the Hampton Inn Belton/Kansas City area. It is a pleasure to know you had an enjoyable experience with us. We enjoyed having you as our guest and look forward to welcoming you on your next visit to our area.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Not HI quality
We stay at Hampton Inn hotels frequently when we travel. We were exhausted when we arrived and we knew the hotel was at max capacity with the Chiefs game so when we got to our room to see a nasty stain (looked like blood or feces) on the floor we just sucked it up and stayed. Not something we see at Hampton Inn. Disappointed.
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 15, 2024
Thank you for being our guest. It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your feedback as this helps us to improve the experience for future guests. We hope we have a future opportunity to restore your confidence in us.

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 2 nights in Nov 2023
Response from Hampton Inn Belton/Kansas City area on Jan 14, 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Hampton Inn Belton/Kansas City area.

10/10 Excellent

Connie

Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 14, 2024
Your recommendation is very much appreciated. Thank you for being our guest and for your valued business.

10/10 Excellent

Danya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I typically search for a Hampton Inn when we travel (waffles for breakfast, anyone?) and this Hampton Inn fulfilled our expectations. The room was tidy, they accommodated our last minute stay, breakfast was plentiful and delicious. They have a nice looking pool room and gym, neither of which we actually had the time to use. Would definitely recommend and return.
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 13, 2024
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guu who make our job enjoyable. Safe travels and hurry back!

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 10, 2024
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

8/10 Good

Larry

Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 30, 2024
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Hampton Inn Belton/Kansas City area.

8/10 Good

William

Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 29, 2024
Thank you for providing feedback on your recent experience at the Hampton Inn Belton Kansas City area. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Good

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts have been very good. They vary their hot offerings of scrambled eggs, sausages, plain potatoes to cheese omelettes, bacon, and potatoes with red and green peppers and variations in between. As far as housekeeping, we have stayed longer than the usual guest. We have not had sheets changed or the bathroom cleaned unless we have specifically asked for it. They will empty trash and bring new towels every other day or more frequently if asked.
Stayed 11 nights in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
Thanks much for your recommendation, Jan!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We are so thankful for the clean room, helpful staff and even the guy that helped with the tv that was hard to figure out. The desk clerk gave us a room close to the elevator so we could get our dog outside a little faster. The dog friendly attitude was amazing. This was our first time traveling with our dog and we were very pleased. The breakfast was great. The area was clean and continually filled up with whatever was needed. There were plenty of places to sit and have breakfast. I would most definetly stay at this hotel again. Oh and the beds were amazing!! Also, the temp in the room was perfect and we didn't have to hear a lot of noise when it came on.
Stayed 1 night in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
I am particularly pleased that you found the appearance of our property and the cleanliness of your room to your expectations.All of us look forward to welcoming you back again soon!

10/10 Excellent

Bonnisue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn Belton/Kansas City area on Jan 8, 2024
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

4/10 Poor

Kyle

Traveled with family
Disliked: Property conditions & facilities, room comfort
Strange issues with temperature in the building. Hallway was frigid, room was hot, pool area temp was like a very hot sauna, but the pool water was very cold. Tepid water that wouldn’t get hot enough for a decent shower, TV that didn’t work. Clean enough, breakfast area nice and food was good except for the fruit.
Stayed 1 night in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Jan 4, 2024
We're sorry you were unhappy. Thank you for your review.

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not hot water. Wouldn’t even get warm. Tub didn’t drain.
Stayed 1 night in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Jan 31, 2024
Sandra, please let us know if you are not satisfied with your accommodations. This will give us an opportunity to offer you another room, fix an issue or find a resolution.

10/10 Excellent

mishael, lapine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Dec 31, 2023
Thank you for including our hotel in your travel plans. We are happy you enjoyed everything during your stay with us. Your recommendation is appreciated, and we look forward to welcoming you again.

6/10 Okay

Evelyn

Disliked: Property conditions & facilities
Xmas disaster
For the price, the breakfast is lousy. Also, when you have a tag on your door stating”fuzzy friend inside” you should never enter the room without permission. A staff member opened the door on Xmas eve (luckily we were in our room) just to get trash. Thermostat not working properly and phone not working at all.
Stayed 7 nights in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Dec 30, 2023
Thank you for being our guest and for sharing about your visit. We truly value our guests' comments and appreciate you alerting us to a few concerns that needed our immediate attention. We are sorry there were several issues during your stay and that we fell short in making you feel comfortable during your visit. We would like an opportunity to serve you better and regain your trust in our hotel.

2/10 Terrible

Pascual

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Reserve rooms TV's was not working properly. Door for the wont open with card they give us 😒
Stayed 1 night in Dec 2023
Response from Hampton Inn Belton/Kansas City area on Dec 30, 2023
We regret if you experienced anything less than an exceptional experience. Your feedback is appreciated and we will be addressing the issues mention asap. We hope to have another opportunity to serve you better in the future.