House of Horrors!!! Run!!
Posted Aug 3, 2015 on Hotels
A house of horrors. The hotel has renovated only 10 rooms, which are the ones seen on the website, all of the other rooms are frankly unrentable. Peeling paint on ceilings and the door, filthy carpet, the toilet seat was all cut up, peeling with something yellow all over it. The shower was rusted and peeling paint rained down on you. The room had random holes in the walls. The small box type 1950's TV did not work. We told them on day one and they said they would send maintenance. When we returned that evening and it still didn't work we went to the office to complain about the TV and she said "oh, I forgot". We complained about the room and was told, "if you book on hotels.com" that's the room you get! If you want one of the good rooms (they have only 10) you have to pay more in cash at check-in. So basically to get the better room you have to pay them a kind of bribe at the front desk. I hate to say it, but if I had known that I would have given them the $50 in cash to get a better room!! There are no other hotels in Belvidere so we couldn't move, but will never stay here again. I posted pictures on Trip Advisor.