Ratings based on 265 Verified Reviews

3.9 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Kids Paradise

Posted Mar 19, 2018 on Hotels
Overall an excellent stay. My daughters loved all the activities from swimming, bowling, movies and air hockey - it was a weekend of fun.
Comment from Hotel Management
Mar 20, 2018 by Holiday Polynesia, Hotel Management
Dear Customer Thank you very much for sending us your opinion about your stay at our hotel. We hope to see you again soon. Best regards Holiday Polynesia
4 out of 5
by A verified traveler

December vacation.

Posted Dec 25, 2017 on Hotels
This time of the year (dec 2017) not as much fun as I was expecting. Not much entertiment or nothing at all. Food was ok, great customer service.
4 out of 5
by dr

Posted Oct 30, 2017 on Hotels
Food was generally not of good quality Family entertainment room poor Service variable Hotel otherwise very good
Comment from Hotel Management
Dec 7, 2017
Dear Customer Thank you very much for sending us your comments in this way. Do not hesitate to take note of all your comments to continue working on continuous improvement. Best regards, H. Polynesia
3 out of 5
by A verified traveler from london

No indoor swimming pool

Posted Oct 30, 2017
Hotel don’t have any indoor swimming pool. They have paid one (10 Euro per person per hour). And staff were extremely not helpful.
Comment from Hotel Management
Dec 7, 2017 by Dirección H. Polynesia, Hotel Management
Dear Customer First of all thank you very much for dedicating part of your time to leave your opinion about our hotel. Effectively the hotel does not have a heated pool; We have a full spa with a special price for guests staying 10 euros per session. We also take note of the rest of your comments to continue working on continuous improvement. Best regards H. Polynesia
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, brilliant for families.

Posted Apr 21, 2017
Had a lovely holiday, my 5 year old son thoroughly enjoyed it. Took my parents who are in their 70's who thoroughly enjoyed it too. Free shuttle bus to water park which runs every 10 minutes even though you could walk there in no time.
5 out of 5
by Adrienne

Posted Apr 12, 2017 on Hotels
We didn't have children in our party but would have been good for families.
2 out of 5
by A verified traveler

Great for a 'plastic' decor resort

Posted Apr 11, 2017 on Hotels
Not my type of accommodation as HUGE and mass catering style. Visited for a weekend event (thankfully)
2 out of 5
by Stephanie

Posted Mar 28, 2017 on Hotels
Staff were so unfriendly and unwelcoming at reception and in the restruant.
4 out of 5
by Colin

Super location

Posted Mar 2, 2017 on Hotels
Great location for the action
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Nice hotel with lovely features internally, clean modern rooms, I would stay again.