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Reviews of Hotel Betania

2 out of 5
Hotel Betania
Calle de Contreras, 12, Benalmádena, Malaga

Reviews

7.2

Good

Rating 10 - Excellent. 76 out of 362 reviews" "
Rating 8 - Good. 141 out of 362 reviews" "
Rating 6 - Okay. 88 out of 362 reviews" "
Rating 4 - Poor. 37 out of 362 reviews" "
Rating 2 - Terrible. 20 out of 362 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Achhoumate

Stayed 3 nights in Dec 2023

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service, room comfort
Basic but clean and local to everything
This hotel is advertised as 2 star and that's what it is. I've seen reviews complaining about it but it doesn't pretend to anything it isn't. It's basic. The staff are all friendly and helpful and it is perfectly situated for all the local bars and restaurants. It is also a short walk to the beach. It's cheap and you get what you pay for
Stayed 5 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Staff were extremely helpful and capable
Stayed 4 nights in Sep 2023

10/10 Excellent

Samuel

Stayed 3 nights in Jul 2023

8/10 Good

Zaire, Malabo

Stayed 1 night in May 2023

4/10 Poor

shaun

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not a good Hortel
The whole hotel smelt, either of dirty mops or bleach, which to me was trying to cover up other dirty smells. My mum had a room on her own and the toilet was filthy, I asked for it to be cleaned and no one was available and no more rooms for her to move in to. My sisters bathroom was really smelly of urine and had to be moved.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited my needs for this trip perfectly.
Stayed 5 nights in Apr 2023

6/10 Okay

Patrick John

Stayed 4 nights in Mar 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2023

10/10 Excellent

Edward

Stayed 1 night in Feb 2023

10/10 Excellent

Edward

Stayed 1 night in Dec 2022

2/10 Terrible

Edward

Stayed 1 night in Dec 2022

4/10 Poor

Kay

Disliked: Property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ueropa Cup
There for sports event not much time spent at hotel
Stayed 3 nights in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugh MacKenzie
Excellent for what the price was for 5 nights. Room cleaned each day 👍 Receptionists very helpful and enjoyed my time there except from the hill to get there 😄 Thankyou hotel. Betania,Benalmadena.
Stayed 5 nights in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel
Nice little hotel at a budget price. Friendly staff and clean hotel, however, rooms are very small and the towels provided (on a daily basis) were not fit to use as cleaning cloths! better towels are very much needed.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean and well maintained
Exceptionally clean and maintained. The staff were very helpful and friendly. The hotel is in a quiet location just up from the sea front and close to the cafés bars and bus stop. There's a lovely seating area at the front garden with waterfall to relax in the sun and a roof terrace and pool. There are drinks machines including soft drinks, coffee, tea and beer in the reception area which are reasonably priced. Also a lounge area inside with comfy settees to relax and read a book magazine etc or just chill with friends. Overall a very nice hotel in a nice location at affordable prices. I was very pleased and would definitely stay there again.
Stayed 5 nights in Feb 2020
Response from RECEPCION on Mar 11, 2020
GOOD MORNING. Thank you very much for your comments, they make us very happy and help us try to give a good service. :)

8/10 Good

Susan

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Susan

Liked: Staff & service
Pleasant, basic, cheap, functional
Good value for money. No English tv and tv very small and too high up to be able to view properly. Staff very pleasant and helpfull. Nice rooftop terrace for sunbathing all day. Very handy for restaurants. Overall would stay again
Stayed 2 nights in Feb 2020
Response from recepcion on Mar 11, 2020
GOOD MORNING. Thank you very much for your comments, they make us very happy and help us try to give a good service. :)

6/10 Okay

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stay
Rooms are small but clean.The swimming pool was closed but we could have expected it because we arrived in February. 20 euros deposit at check-in or credit card.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Room was clean fresh towels per day ,which you needed as the shower flooded the floor every time you showered, shower head could not be moved, so if small in stature as I am took a time to get wet let alone rinse off. Room basic but that was all we needed only 2 power points, had to pay extras for safe and tv remote good place for a short stay
Stayed 7 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I really would avoid this hotel. We found a used condom in our room at first. It's the tiniest room I've ever seen so how that was missed is beyond me?! We were moved to another room but the cleanliness was just as shocking. Rubbish in the wardrobes and drawers, dirty blankets etc. Don't expect to get spare toilet paper or anything really after dark. Don't waste money on breakfast, its a roll, jam, 1 cup tea or coffee or juice. All in all I'm very sad to say there was nothing good about this hotel. Don't waste your money.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness
The Betania is in a good location and was as expected from a cheap 2Star hotel. Very basic with very limited facilities but clean and for the price we paid, totally acceptable.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
hello good holiday very clean and quiet bad part was charged 6euros per day to charge my wives disability scooter first time in 30 years have had to pay over all very good
Stayed 14 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location. The breakfast is stingy, rule is one cup of coffee only. Even though they give you a second if there's excess but the rules say you pay for a second. No hot water to make tea or coffee yourself. They have a microwave but not allowed access to it after breakfast 7am- 11am.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel...staff were extremely helpful....quite noisy though....people above were talking and banging around till early into the morning
Stayed 1 night in Oct 2019

6/10 Okay

david

Traveled with group
Liked: Cleanliness
small rooms
room was very small
Stayed 7 nights in Sep 2019

6/10 Okay

Marcus

Disliked: Staff & service
Budget hotel
You get what you pay for. Good for a lads get away.
Stayed 6 nights in Sep 2019

2/10 Terrible

Margaret

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was extremely small and very dark, no air conditioning at all, there was a fan in the room which gave out hot air, a ceiling fan that wobbled. We received 2 small hand towels and one glass between us. The shower leaked and the toilet didn’t flush, the sink was broke and there were bugs everywhere! We lay awake all night long and got bitten few times, don’t even go there with breakfast! Cold and rubber! We checked out after first night, we were booked for a week but just couldn’t stay there after one night! The only positive was that the desk staff were very nice and friendly! Would not recommend this hotel at all!!!
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly and helpful, but rooms were boiling hot due to no air conditioning and broken fans. Plus TV isn't same as advertised on Expedia, the one we had was an old fashion TV from the 60's
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed that the management were not very helpful about my food allergies. Wanted me to pay 3.5euros for 3 items where everyone else paid 6euros for 10-11 items. Reception staff really helpful.
Stayed 7 nights in Aug 2019

4/10 Poor

mary

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No parking facilities no aircon. Coffee and tea tastless and breakfast disappointing. No bar always closed could be improved alot
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

4/10 Poor

dean

Liked: Cleanliness
Disliked: Room comfort
Very basic but only booked for 1 night. Didn’t check out pool and didn’t have breakfast. Small room with no air con. Tv with no remote. Only supplied toiletries were two small sachets of body wash. No hairdryer. Noisy during night when people were coming back to hotel. On a positive room had nice view of the sea.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
It was near the beach. I have been hear before so it can’t be that bad.
Stayed 4 nights in Jul 2019

6/10 Okay

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort
It was okay but didn’t have balcony I like to sit Out there when I wake up in the morning with a brew but there was also no kettle in the rooms or fridge which I am used to in other hotels I have stayed in in Benalmadena
Stayed 6 nights in Jul 2019

6/10 Okay

Kishore

Traveled with family
Liked: Cleanliness, staff & service
Just a place to spend the night.
Shower facilities unsatisfactory.The shower curtain is flimsy and small .cannot enjoy a comfortable shower as water likely to spread everywhere.The toilet area was stuffy with poor ventillation.No table and chair on the balcony.No telephone in the room on the 5th floor.When we arrived late on June 16th,the lights kept switching off every few seconds and we had difficulty finding our room as we had to keep pressing the light switch.Breakfast very basic.same pot of cornflakes daily.And if we requested a second cup of coffee we had to pay for it at the reception. When I recounted this to a friend who had stayed there before he had the canteen service must have gone down.We reported all this to reception who were very nice and polite.Full marks to the receptionists.However,the lounge areas were very comfortable.Wifi was free and only available in the reception area.We in effect booked a self catering place for two nights just to break the tedium,somewhere where you could cook with kitchen facilities.I only paid £42 for two nights,which means at £21 per night it. It would have cost only only £105 for nights at Vistamar apartment.If I was able to find this why could'nt Hotel.com do so.I paid £169 at Betania for very basic facilities.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly idealky located shower a bit on the small side
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva lii
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Good for the money Prime location Swimming pool
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

6/10 Okay

james

Liked: Cleanliness
Disliked: Room comfort
Beach town value
Great price. Tiny room. Street parking. Shower floods bathroom floor. Nice view.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The selection around the area was second to none, so much around the pool area to different locations which where easy to access
Stayed 7 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Good location, basic hotel but what we expected for the price
Stayed 2 nights in May 2019

6/10 Okay

Helen

Liked: Staff & service
Ok for a one night stay
We had an overnight stay there. It was ok for the one night. Don’t think I could stay a week there. The room was ok, but there were lots of flies/ insects in the bathroom. I think they’re the ones that come from the drainage system. So that wasn’t very nice. The bedroom itself and the bedding was clean
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2019