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Reviews of Best Western Plus Rama Inn

2.5 out of 5
Best Western Plus Rama Inn
2630 SW 17th Place, Redmond, OR

Reviews

8.4

Very Good

Rating 10 - Excellent. 411 out of 955 reviews" "
Rating 8 - Good. 350 out of 955 reviews" "
Rating 6 - Okay. 111 out of 955 reviews" "
Rating 4 - Poor. 54 out of 955 reviews" "
Rating 2 - Terrible. 29 out of 955 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sherry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The adjoining doors to rooms made it noisy. Could hear their TV next door and I’m sure they could hear ours. Staff were friendly and breakfast was very good.
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Thank you

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 8, 2024
Thank You

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 5, 2024
Thank You

10/10 Excellent

jeanne, pendleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very nice and accommodating Hated having to walk so far to our room With infant and toddler. Only complaint.
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Thank You

10/10 Excellent

GERMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property good location good price
Stayed 1 night in Feb 2024
Response from Management on Mar 1, 2024
Thank You

6/10 Okay

todd

Liked: Staff & service
Mold in the bathroom.
Stayed 2 nights in Feb 2024
Response from Management on Feb 23, 2024
Thank You

4/10 Poor

Blake

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
Pillows were too soft, hot water fluctuated to cold after 5 mins and the toilet paper is like sand paper. My rear is raw after one use.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Thank You

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got into town earlier than expected and the front desk got me in early. It was greatly appreciated. Thanks, Doug Bottom
Stayed 1 night in Feb 2024
Response from Management on Feb 4, 2024
Thank You

10/10 Excellent

Sandra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jan 2024
Response from Management on Feb 2, 2024
Thank You

8/10 Good

michael

Traveled with group, Business traveler
Liked: Cleanliness
Hard to find from the main road at night no signage
Stayed 2 nights in Jan 2024
Response from Management on Feb 2, 2024
Thank You

6/10 Okay

Courtney

Stayed 1 night in Jan 2024
Response from Management on Feb 13, 2024
Thank You

10/10 Excellent

Shaun

Stayed 1 night in Dec 2023
Response from Management on Feb 2, 2024
Thank You

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff we very nice. Stayed for 2 nights. Breakfast was so nice and fresh. So much to choose from
Response from Management on Feb 13, 2024
Thank You

10/10 Excellent

Dwaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Feb 2, 2024
Thank You

8/10 Good

Sarah

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed the morning we left, walls in the room were a little dirty. Otherwise, it was a nice stay, we slept well and had a good breakfast! Would stay again.
Stayed 1 night in Dec 2023
Response from Management on Feb 2, 2024
Thank You

10/10 Excellent

Vernon

Stayed 1 night in Nov 2023
Response from Management on Feb 2, 2024
Thank You

4/10 Poor

Carrie

Disliked: Staff & service
There was no customer service. Sign said be back in 5 I waited 20 minutes and never say a person. Hope they got my key that I passed on the counter. My shower sucked. I will not stay at another best Western or recommend one
Stayed 1 night in Nov 2023

4/10 Poor

Mike

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Unkept and dirty. Needs updated and staffing to keep it clean.
Stayed 4 nights in Nov 2023

4/10 Poor

Mike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is unkept and dirty. Needs updated and attention
Stayed 1 night in Nov 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Management on Feb 2, 2024
Thank You

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay overall this time was great, as like every other time. Unfortunately, there was a Semi Truck parked right outside the room on the street, running all night long, seemed to be transferring a very deep rumble into the room. It's not the hotels fault, but it was there, just an odd buzzing in the background, a little difficulty in getting to sleep. All together it was a good stay, and the room was very clean and comfortable.
Stayed 1 night in Nov 2023
Response from Management on Nov 12, 2023
Thank You

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
Thank You

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Nov 10, 2023
Thank You

8/10 Good

David

Disliked: Property conditions & facilities
M
Stayed 1 night in Nov 2023
Response from Management on Nov 4, 2023
Thank You

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Management on Nov 4, 2023
Thank You

10/10 Excellent

Larry

Stayed 2 nights in Oct 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, and affordable!
Everything was great! The breakfast spread was excellent, and everything was clean, well maintained, and tidy.
Stayed 1 night in Oct 2023
Response from Management on Oct 24, 2023
Thank You

8/10 Good

Doris

Traveled with family
Liked: Staff & service, property conditions & facilities
Fine
Stayed 1 night in Oct 2023
Response from Management on Oct 16, 2023
Thank You

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 14, 2023
Thank You

10/10 Excellent

Yvonne, Falls Church

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where i needed to be, staff was very helpful. Could not get vending machine to accept money
Stayed 1 night in Sep 2023
Response from Management on Oct 14, 2023
Thank You

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & excellent breakfast
Stayed 2 nights in Oct 2023
Response from Management on Oct 14, 2023
Thank You

10/10 Excellent

john

A
Stayed 2 nights in Oct 2023
Response from Management on Oct 6, 2023
Thank You

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here if you like a comfortable bed
The furniture, including the bed, were in poor repair. The head of the bed was lower than the foot of the bed, which gave me reflux. Also not super supportive. The office chair in the room was broken. I set the thermostat to 68 degrees and woke up in the middle of the night because the room was way too hot (~78 degrees). The worst part was that when I told the front desk staff about the bed, they didn't offer to do anything to make it right. They said "oh, maybe the foot of the bed is broken" and that was it. This wasn't a cheap hotel. I was so disappointed.
Stayed 1 night in Sep 2023
Response from Management on Oct 2, 2023
Our apologies for the issues. Please do not hesitate to alert the front desk. We could have changed you rooms quickly so that you wouldn't have a bad nights sleep.

10/10 Excellent

KARA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2023
Response from Management on Sep 26, 2023
Thank You

6/10 Okay

Linnette

Traveled with partner
Liked: Staff & service, amenities
The carpets and decor are outdated
Stayed 2 nights in Sep 2023
Response from Management on Sep 22, 2023
Thank You

10/10 Excellent

Joyce

Traveled with family
We had a very bad experience with an expedia reservation. The motel was rated high. It was extremely sketchy, dirty, we ended up not staying. I was pleasantly surprised when this property lived up to its rating.
Stayed 1 night in Sep 2023
Response from Management on Sep 15, 2023
Thank You

4/10 Poor

Leslie

Stayed 3 nights in Sep 2023
Response from Management on Sep 10, 2023
Thank You

2/10 Terrible

Donna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Same breakfast every morning, charges for room was different when I checked out, staff was not accommodating at front desk.
Stayed 3 nights in Aug 2023
Response from Management on Sep 8, 2023
Thank you

10/10 Excellent

Donaleanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Sep 8, 2023
Thank You

8/10 Good

A G

Liked: Cleanliness, staff & service, property conditions & facilities
You guys need to use downy on your towels. They are very rough. Need to clean the walls in the room.
Stayed 3 nights in Sep 2023
Response from Management on Sep 8, 2023
Thank You

10/10 Excellent

Nadene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was presented nicely with lots of choices. Quiet and comfortable room.
Stayed 1 night in Sep 2023
Response from Management on Sep 4, 2023
Thank You

10/10 Excellent

Donnie

Stayed 2 nights in Aug 2023
Response from Management on Sep 22, 2023
Thank You

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people. Nice facility.
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank You

10/10 Excellent

CHRIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank You

6/10 Okay

Jaclyn

Traveled with family
Not clean enough. Room smelled like cigarett smoke
Stayed 1 night in Aug 2023
Response from Management on Sep 1, 2023
Thank You

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on Aug 26, 2023
Thank You

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property is old, even for a Best Western. Room smelled like smoke
Stayed 2 nights in Aug 2023
Response from Management on Aug 18, 2023
Our Apologies

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean & roomy. The hotel overall was very presentable & clean. There is vehicle noise from the highway. The breakfast was well presented with lots of options, sadly, it had very bland taste. I would definitely recommend this Hotel.
Stayed 1 night in Aug 2023
Response from Management on Aug 15, 2023
Thank You

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While we only stayed one night, the room was spacious enough for myself, my wife, and our two teenage kids.
Stayed 1 night in Aug 2023
Response from Management on Aug 14, 2023
Thank You

8/10 Good

Chris

Stayed 1 night in Aug 2023
Response from Management on Aug 11, 2023
Thank You