Ratings based on 145 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel with a character

Posted Apr 19, 2017
I'm impressed with the rustic layout of the hotel from the lobby, hallway n rooms. My 2 kids (10 n 12 yrs old) checked out every corner and praises how cute the decoration is. Breakfast lounge is clean and organized, with a waffle maker and a pancake maker with blueberry batter. I like the touch of the Mexican option toppings (besides the regular strawberry n whip cream) on my pancakes. I sure enjoyed my Mexican style pan fry 🥔. Thanks for the Easter decoration in the lounge for a Easter Sunday breakfast, made me not to forget it was a Easter weekend.
Comment from Hotel Management
Apr 22, 2017 by BWGM, Hotel Management
I am so glad that you and your kids had a nice stay with us. We love to put out decorations for the holidays. It makes people who are traveling feel a little more like they are home. We do have a lot of toppings for our waffles. Please come back and stay with us again
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Best hotel in Prineville

Posted Apr 18, 2017
Pros: It was clean and comfortable
Cons: maybe the price?
Location: visit famliy
VERY Nice staff, clean comfortable room, Really fluffy towels. Near a park and a grocery store. Very decent breakfast.
Comment from Hotel Management
Apr 18, 2017 by BW GM, Hotel Management
Thank you for the nice comments. We do have a really nice location. We do have a big choice when it comes to breakfast. Please come back and visit us again
4 out of 5
Recommended
for Everyone
by A verified traveler

Stayed in Prineville for job interview

Posted Mar 27, 2017
Pros: Close proximity to company with interview. Afforable pricing.
Cons: Lot's of ridiculous, phoofy decorations. The hotel would look classy without the toy cars, bunny rabbits, country crap that was everywhere. Get rid
Location: Did not do anything in Prineville, spent our time in Redmond/Bend.
My husband and I stayed in Prineville this weekend. The hotel was clean, the pool was awesome.
Comment from Hotel Management
Mar 27, 2017 by BW GM, Hotel Management
That you for your response to your stay with us. I am glad that you enjoyed the pool. I hope the job interview went well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Stew in the hot tub

Posted Mar 8, 2017
Hot tub was not cleaned and was not able to use The hot tub was one of the decking factors whe the hotel was selected. Jacuzzi tub in room worked good.
Comment from Hotel Management
Mar 9, 2017 by BW MG, Hotel Management
I do apologize for the inconvenience that you encountered during your stay. I am glad that the Jacuzzi tub in your room worked . I will look into what the problem was with the hot tub.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2017
The staff were great and the room was very clean.
Comment from Hotel Management
Feb 19, 2017 by BW GM, Hotel Management
Thank you. I appreciate your business and hope you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Always nice

Posted Feb 13, 2017
We stay quite often here and staff is always friendly and helpful. Sometime a little short staffed when hotel is busy. Comfortable n Clean rooms.
Comment from Hotel Management
Feb 14, 2017 by BW GM, Hotel Management
Thank you for your comments. I will look into the staffing issue and make sure it gets resolved.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very clean great small town hotel

Posted Feb 10, 2017
First visit here will definitely stay again. Staff was very friendly and infomative.
Comment from Hotel Management
Feb 14, 2017 by BW GM, Hotel Management
Thank you for choosing to stay with us. I look forward to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport, free shuttle

Posted Jan 19, 2017
My flight was canceled and I found this hotel, near the airport with a free shuffle. Room was very comfortable and staff very cordial.
Comment from Hotel Management
Feb 14, 2017 by BW GM, Hotel Management
Thank you for staying with us.
5 out of 5
by Patrick

The best Best Western is In Prineville, OR.

Posted Jan 14, 2017 on Hotels
Everyone was so friendly and helpful. From now on, I only stay at Best Western when visiting Prineville.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for staying with us. I will pass on you comments to the staff. We look forward to your next stay with us.
2 out of 5
by Elizabeth

So-so.

Posted Jan 12, 2017 on Hotels
The stay was OK but folks were outside the back door smoking up a storm. My room filled with smoke and I was violently ill. Most of the time, the breakfast goodies were all gone and no coffee was available. We had to sit around waiting for them to provide more food and coffee. The only resort we had was to make toast or waffles. There is a lot of improvements needed as far as repairs, service and manners. The housekeepers are awesome.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Hi Elizabeth, Thank you for the nice compliment about our housekeeping team. We're sorry to hear though that we did't meet your expectations. We do hope you give us another chance if you're in the area. -Best Western Hotels & Resorts