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Reviews of Cascade Lodge

2 out of 5
Cascade Lodge
420 SE 3rd St, Bend, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lee

Traveled with partner
Bed was way too soft. Traffic noise, coffee was horrible. Room was clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here; very impressed with the cleanliness of the room, the comfort of the big bed and the look in the room of how it all came together for the guests comfort and eye appeal.
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super simple, clean, nice and cozy , mostly quiet
Stayed 3 nights in Feb 2024

4/10 Poor

Patrick

Traveled with family and small children
The beds were comfortable, room was clean. Woke up and there were ants all over our clothes. We had no food, no drink it the room. But our clothes were covered in ants.
Stayed 1 night in Mar 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, well appointed and good value. Couldn't find the wi-fi password and no-one answered the phone or was in the office. Check-in was brusque at best.
Stayed 1 night in Mar 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room, not a fan of all the homeless around. Including in the parking area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Old school motel that was nicely updated. Clean both inside and out. Comfortable bed
Stayed 1 night in Mar 2024

10/10 Excellent

Vytorus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of 3rd Street area close to many businesses. Price is very reasonable.
Stayed 2 nights in Mar 2024

8/10 Good

quintin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of homeless people hanging around the property!
Stayed 1 night in Mar 2024
Response from Eshan on Mar 9, 2024
Hey Quintin,We sincerely apologize that you experienced this, we do ensure our best to keep our property clean and organized, and away from homeless people and such. Please bring it to our attention during your next stay if anything as such occurs and we will fix it right away. Once again, we are sincerely sorry for this.Management Eshan chopra

2/10 Terrible

Susan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
. They come and pound on the door loudly and aggressively and say someone has booked this room. But no one has arrived. I think this is just harassment about my complaint that there was not internet. Why pound on the door of a paying customer? If you need a room change this is not how it is done. And you compensate the customer for inconvenience.
Stayed 1 night in Feb 2024
Response from Eshan on Mar 9, 2024
Writing a falsifying review is a crime, and this will be reported to the correct agencies for further action. Management Eshan chopra

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean for a great price. Next time I'll plan to try the Indian food cart on the premises as the food looks really good!
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Unbelievable cleaning service. Faithful, good tempered maids. The most comfortable bed I have seen in my 87 years on the planet.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The mattresses are incredible here. I never want to leave this room.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an amazing, luxurious bed!!!! The most comfortable bed I have ever slept in. Also there is a landline phone that is not plugged in, which gives it a 90s retro feel.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
Gigantic out of use swimming pool is amazing Phenomenal top rate facility. Had an amazing time
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2024

4/10 Poor

Susan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no internet, the neighbors are loud and noisy and seem to have had a dog barking, there is some kind of construction that makes noise, an electrical issue makes the next door light blink, the lady owner told me no internet 'is not a big deal' and that it's only for phones not laptops, the heater is erratic, the TV won't turn on/shows green screen/no volume, the microwave keeps going out. Clearly they have electrical issues/internet issues but don't take responsibility especially for the latter, no maid service yesterday. Other than that the room looks nice, I'm only staying another day because there is a snow storm and it's easier this way than finding a new hotel
Stayed 1 night in Feb 2024
Response from Eshan Chopra on Feb 18, 2024
Hey Susan,Kindly reread your review. You state that there is a snow storm and electrical problems. Pretty sure one and one go together. With a snow storm, often of items comes electrical issues. Please understand your surroundings before placing falsifying reviews.Sincerely,Management Eshan Chopra

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities
It's a very affordable hotel, given this it's a pretty good bargain for the condition and location of the hotel. It is near some fast food restaurants and some other basic stuff in town. Not a bad choice for someone looking for a quick and cheap place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay. Reasonable and nice. Great staff
Stayed 1 night in Jan 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very. Clean and comfortable. I would stay again.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have stayed here several times over the last couple of years. It has the usual microwave and fridge, which are perfect for me when I'm ski bumming it. Location is convenient for everything in Bend, and the location does not have the down and out feeling that some motels' locations now have unfortunately become in Bend.
Stayed 1 night in Dec 2023

10/10 Excellent

davida

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Amenities
Staff was great room was clean and updated
Stayed 2 nights in Dec 2023

10/10 Excellent

Tianyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Mitzi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again. Price, location, and cleanliness will make me a repeat customer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeffrey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
open and cheap
Stayed 1 night in Dec 2023

8/10 Good

Loretta

Stayed 1 night in Dec 2023

8/10 Good

ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
It is truly a hidden Gem💯✔️🎯
Stayed 3 nights in Nov 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe and recently remodeled. Great rate for a room 8n downtown Bend.
Stayed 1 night in Nov 2023

10/10 Excellent

Sophin, Bend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in clerk was not friendly
Stayed 1 night in Nov 2023

6/10 Okay

Janice

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms and the pricing
Stayed 3 nights in Nov 2023

10/10 Excellent

Casciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Donald

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Kory

Business traveler
Liked: Cleanliness, staff & service, amenities
Room is clean and comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Megan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great first time experience and we will definitely be coming back.
Stayed 2 nights in Oct 2023

10/10 Excellent

KenElaine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water for the shower was ass an backwards. To make the water warm, I needed to turn it to cold and then it became warm. At midline it started to get warm when turning it to cold (blue) instead of to (red) for warm. Otherwise great location, quiet, very appropriate housekeeping, I gave them the key to room #32.
Stayed 1 night in Nov 2023

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Alfonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were unsure about safety in the area but didn't mark the review as "safe" because the door and deadbolt of our unit had been tampered with sometime prior to our arrival so there was a dent on the door that looked like someone tried to pry it open with a crowbar and the deadbolt did work but the deadbolt key assembly was loose in the hole where it belonged. The room itself was everything we needed it to be with heat and A/C and good water pressure and a big soaker bathtub. Thank you
Stayed 2 nights in Oct 2023

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great price for a nice, clean facility
Stayed 4 nights in Oct 2023