Ratings based on 340 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Good location

Posted Sep 15, 2017
Nice hotel, close to downtown and across the street from a beautiful park and the lake, easy to get to the walking path. The rooms were a little on the small side but very clean. The staff was very friendly and helpful.
Comment from Hotel Management
Oct 6, 2017 by Leslie Martin, Hotel Management
Dear Wendi, Thank you for choosing to stay at the Fairfield Inn & Suites during your recent trip in Bend. We are very happy that you enjoyed our location and took advantage of the river trail across the street. We are also happy to hear that our staff took care of you! We hope to see you again in the future. Sincerely, Leslie Martin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Hotel staff are super nice, everyone of them

Posted Aug 20, 2017
The bedding, pillow, shower, breakfast are all very nice. Very plesant stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 23, 2017
very expensive for two twin bed room. room was small for the price. great food however!
Comment from Hotel Management
Aug 3, 2017 by Leslie, Hotel Management
Dear Chuck, Thank you staying with us at the Fairfield Inn & Suites during your trip to Bend. I can assure you that our rates are competitive with the other hotels in the area for a room with two double beds. We are glad that you enjoyed our new breakfast. Again thank you and we do hope that you will give us another chance. Sincerely, Leslie Martin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, WA

Great place to stay close to downtown Bend.

Posted Jun 30, 2017
Pros: It is quiet, clean, comfortable, and the staff is friendly.
Cons: The air conditioning unit in the room was quite loud. An upgrade to a quieter cooling system would be a big improvement.
Location: There is a great park right across the street and the downtown area is just a short walk away.
We enjoyed our stay here very much. The lobby was clean and inviting and the staff was friendly and helpful. Our room was clean and comfortable and the hot breakfast in the morning was good and provided a lot of options.
Comment from Hotel Management
Jul 13, 2017 by Leslie, Hotel Management
Dear Karen, Thank you for staying with us at the Fairfield Inn and Suites. WE are glad that you found our lobby clean and inviting and that our staff was friendly and helpful. You will also be glad to know that we are in the process of replacing the old air conditioners and in October we will start a full renovation. We do hope that you come see us after we are renovated. Sincerely, Leslie Martin General Manager
5 out of 5
by Debbie

Bend Gem

Posted Jun 9, 2017 on Hotels
The staff here is superb, from the front desk to housekeeping to the lady in the breakfast room who all work super hard to make everything clean, smooth and comfortable. Great location; across the street is access to part of the river walk, for example. Caitlyn and Lindsey: thank you for help with room assignment and hiking info. in Bend, respectively. We had a great time and would stay here again.
Comment from Hotel Management
Jun 12, 2017 by Leslie, Hotel Management
Dear Debbie, Thank you so much for all your kind words about our hotel and staff. We are so glad that you had great time while staying with us and even recognized our housekeepers and the breakfast attendant. We are also happy that Lindsay and Caitlyn steered you the right way with Smith Park and Tumalo Falls for your hikes. Again, thank you for your kind words and we enjoyed talking with you and having you guys stay with us, Sincerely, Leslie Martin General Manager
5 out of 5
by SUSAN

Posted May 30, 2017 on Hotels
Everything was great, except the beds at not comfortable. All our family members said the same. Sorry too soft.
Comment from Hotel Management
Jun 2, 2017 by Leslie, Hotel Management
Dear Susan, Thank you for choosing the Fairfield Inn & Suites during your trip to Bend. We are happy everything was great. But are very sorry to hear that you found our beds soft, I can assure you that our beds are the beds we are required to have from Marriott, and if we had known we would have been happy to move you to another room. We do hope that you will give us another chance the next time you are in Bend. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 22, 2017
Walking distance to downtown and a beautiful park.
Comment from Hotel Management
May 24, 2017 by Leslie, Hotel Management
Dear MJ, Thank you for choosing the Fairfield Inn & Suites during your visit to Bend. We are happy that you found our location to downtown convenient and enjoyed the great park on the river that is across the street. We do hope to see you again the next time you are in Bend. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San jose, CA

nice hotel in bend at the edge of town

Posted May 16, 2017 on Orbitz
Pros: easy freeway access, great rooms, breakfast
Cons: better signage indicating there is only one entrance to parking lot.
Location: Location is near the edge of town, but only 5-10 minutes from pretty much every thing. Bend has a great downtown, with plenty of cafe's, brew-pubs,etc
Needed a decent place to spend the night for our trip from Idaho to California. And the Fairfield inn looked like a safe bet. This is a nice newer up scale place, with great rooms, and a free breakfast bar in the morning (fruit, waffles, cereal, eggs, sausage, muffins/bagels. There was also a hottub. If your looking for a place that's in easy walking distance to downtown, or the river park, this isn't it, but if you just need a great place to stay, and you plan to use your car, this place should fit the bill.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
It was a very nice hotel the room was nice and the staff was great
Comment from Hotel Management
May 15, 2017 by Leslie, Hotel Management
Dear Traveler, Thank you for staying at the Fairfield Inn & Suites during your trip to Bend. We are happy that you found our hotel nice and the staff great. We do hope that we will see you the next time you are in Bend. Sincerely, Leslie Martin General Manager
3 out of 5
by A verified traveler

Reasonably nice

Posted May 8, 2017
I don't make recommendations to friends. They have to do their homework too. Reasonably nice hotel, staff very nice (especially Brad at the front desk). Breakfast staff though need to pay better attention, several trays were empty and when not empty had burned items.
Comment from Hotel Management
May 17, 2017 by Leslie, Hotel Management
Dear Traveler, Thank you for staying with us during your trip to Bend. Brad is a great team member and than you for mentioning him by name. I want to apologize for breakfast service, I am not sure what happened that day but I can assure you that is not the standard at our hotel and I will personally talk with my breakfast staff so it will not continue. Again, thank you. Sincerely, Leslie Martin General Manager