Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews of Fairfield Inn & Suites by Marriott Bend Downtown

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 409 out of 688 reviews" "
Rating 8 - Good. 218 out of 688 reviews" "
Rating 6 - Okay. 38 out of 688 reviews" "
Rating 4 - Poor. 13 out of 688 reviews" "
Rating 2 - Terrible. 10 out of 688 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

debra, Ogden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. Staff were fantastic
Stayed 1 night in Apr 2024
Response from Raul on Apr 15, 2024
Thank you for staying with us Debra, we look forward to seeing you again soon

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would return again.
Stayed 2 nights in Mar 2024
Response from Raul on Apr 9, 2024
Thank you Taylor, we are looking forward to seeing you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from Raul on Mar 18, 2024
Thank you John,

10/10 Excellent

Paul

Stayed 2 nights in Feb 2024
Response from Raul on Mar 20, 2024
Thank you Paul,

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and clean and quiet room.
Stayed 1 night in Feb 2024
Response from Raul on Feb 12, 2024
Thank you Stephanie,

10/10 Excellent

Sara

Stayed 3 nights in Feb 2024
Response from Raul on Mar 20, 2024
Thank you Sara,

2/10 Terrible

David, Lynnwood

Stayed 1 night in Jan 2024
Response from Raul on Mar 20, 2024
Thank you for staying with us David, we hope to be of service to you again in the future.

4/10 Poor

Robert

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Tammy Cooper on Jan 28, 2024
Robert,Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate all guest feedback so that we can provide the best customer service. I see you gave us a 2 but there is no explanation on why that was your over all score for us. I am happy to discuss any feedback you may have. Thank you, Tammy CooperOperations Manager

10/10 Excellent

Hailey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful during a chaotic winter storm.
Stayed 2 nights in Jan 2024
Response from Raul on Jan 15, 2024
Thank you Hailey, we look forward to seeing you again. Maybe will less snow.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Raul on Jan 15, 2024
Thank you,

8/10 Good

Nicole

Traveled with pets
Liked: Cleanliness, staff & service, amenities
The property is hard to find at night. They could use a lighted sign at the street to help find it
Stayed 1 night in Dec 2023
Response from Raul on Jan 15, 2024
Thank you Nicole, we are still working with the City of Bend but the code has not allowed us to add another sign yet.

10/10 Excellent

Challen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Raul on Jan 8, 2024
Thank you Challen,

10/10 Excellent

Lucia, Crestline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Raul on Jan 8, 2024
Thank you Lucia,

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown, can walk to everything
Stayed 2 nights in Dec 2023
Response from Raul on Feb 5, 2024
Thank you John, we look forward to your next visit

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Raul on Jan 5, 2024
Thank you Andrea,

8/10 Good

Kunhao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tammy Cooper on Dec 29, 2023
Thank you for sharing your thoughts regarding your recent stay with us. We hope to see you again. Tammy Cooper

10/10 Excellent

Mattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families
Well maintained and updated property in a great location. Within walking distance to downtown shops and dining. Great pool and hot tub. The breakfast each morning was the best part! Lots of gluten-free options. Would highly recommend.
Stayed 3 nights in Dec 2023
Response from Raul on Dec 26, 2023
Thank you Mattie, we look forward to seeing you again soon

10/10 Excellent

Una

Stayed 1 night in Dec 2023
Response from Raul on Jan 15, 2024
Thank you Una,

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy but nice
Stayed 1 night in Dec 2023
Response from Raul on Dec 18, 2023
Thank you Robin,

10/10 Excellent

Sophin, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2023
Response from Raul on Dec 18, 2023
Thank you Sophin, we look forward to seeing you again

8/10 Good

Elesban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Raul on Dec 18, 2023
Thank you Elesban,

10/10 Excellent

Sophin, Bend

Stayed 1 night in Nov 2023
Response from Raul on Dec 18, 2023
Thank you Sophin,

10/10 Excellent

Kellie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast every day is great with lots of both hot and cold options and even a good selection of gluten free items too. The staff at this location are all kind, welcoming and go out of their way to make you feel like you're at home. Cooper at the desk in the evening is always smiling and gives a hearty welcome at check-in and the gal who works at the desk in the morning, I think her name is Katie? was a TOTAL lifesaver with some Tums for a early morning case of major heartburn. Customer service is definitely 5 stars all the way.
Stayed 2 nights in Nov 2023
Response from Raul on Nov 21, 2023
Thank you Kellie,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Raul on Nov 21, 2023
Thank you,

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location as it is close to a market and gas station and it is an easy walk to historic downtown Bend, which features many different shops and many different restaurants to choose from. The hotel is very clean and the staff are very helpful and friendly. Our only complaint would be that the towels, they are very rough and I'm sure that it would be expensive to change them out but then you'd have no reason to stay anywhere else.
Stayed 1 night in Oct 2023
Response from Raul on Nov 21, 2023
Thank you Steven, we are looking forward to your next visit

10/10 Excellent

Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well first off this property is in walking distance I.E. less than a mile from several parks and Downtown Old Bend. Also easy access to Hwy 97 so getting to other places was not hard at all.
Stayed 3 nights in Oct 2023
Response from Raul on Oct 21, 2023
Thank you Chester, we are looking forward your next visit.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice. The staff were friendly. The room was clean and the breakfast was great!
Stayed 1 night in Oct 2023
Response from Raul on Oct 21, 2023
Thank you Laura, we appreciate you staying with us and taking the time to leave a review.

10/10 Excellent

Terri, chula vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off freeway. Check in was easy and employee was very nice. Room was clean and quiet considering a train went by. Wasn’t that loud. Free parking for oversized vehicles. Fitness center is on smaller side but had decent equipment.
Stayed 1 night in Oct 2023
Response from Raul on Oct 21, 2023
Thank you Terri

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Raul on Oct 21, 2023
Thank you Karen

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Raul on Oct 9, 2023
Thank you James

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Raul on Oct 1, 2023
Thank you Francis,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Raul on Sep 26, 2023
Thank you,

8/10 Good

marya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to downtown with lots of dining options and other activities. Location was right across a park
Stayed 1 night in Sep 2023
Response from Raul on Sep 26, 2023
Thank you marya, we look forward to being of service on your next visit.

4/10 Poor

Jan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the room in between and barking dog and a loud woman's voice over her television's sound!! And the folks above our room must have had horse shoes instead regular shoes as they walked about.
Stayed 3 nights in Sep 2023
Response from Raul on Sep 26, 2023
Thank you for staying with us Jan, please accept our apology on behalf of the noisy neighbors. If you encounter this again please call our front desk so that we may minimize the disturbance to your stay.

10/10 Excellent

cathy, camarillo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, nice staff and great breakfast selections
Stayed 4 nights in Sep 2023
Response from Raul on Sep 14, 2023
Thank you Cathy,

8/10 Good

Pia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Raul on Sep 8, 2023
Thank you Pia, we look forward to seeing you again

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy to walk to the riverwalk and downtown.
Stayed 1 night in Aug 2023
Response from Raul on Aug 29, 2023
Thank you Danielle, we appreciate hearing from you

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Raul on Aug 16, 2023
Thank you Lesley, hope to see you again soon

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Raul on Jul 25, 2023
Thank you Scott,

10/10 Excellent

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a very pleasant experience. The breakfast room was well staffed and the food variety great. We had an accessible room which was perfect. The front desk was very helpful when needed.
Stayed 5 nights in Jun 2023
Response from Raul on Jul 10, 2023
Thank you Hugh, it is great to hear that you enjoyed your stay with us in Bend

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe overnight stay
I felt that the room was very clean and well kept up to date on the style. I felt very safe and it was a very convenient location.
Stayed 1 night in Jul 2023
Response from tmc on Jul 8, 2023
Thank you for sharing your feedback regarding your recent stay with us. We hope to see you again next time you are in Bend.

10/10 Excellent

Carey

Stayed 1 night in Jul 2023
Response from Raul on Jul 27, 2023
Thank you Carey, we look forward to seeing you again

10/10 Excellent

Mardine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a superb property, definitely worth staying here. The staff is friendly and helpful. The area was quiet and safe. The rooms were clean, comfortable and quiet. They have the best breakfasts of any I experienced on a 29 day road trip. There is a wide choice for eating and they serve farm fresh eggs, not powdered.
Stayed 2 nights in Jun 2023
Response from Raul on Jul 6, 2023
Thank you Mardine, we enjoyed having you stay with us. We hope to be of service again if your travels bring you our way.

8/10 Good

Todd, Layton

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were current
Stayed 1 night in Jun 2023
Response from Raul on Jul 6, 2023
Thank you Todd, we are looking forward to seeing you again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Jun 2023
Response from Raul on Jun 22, 2023
Thank you Bruce, looking forward to your next trip

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Clean rooms! A great value
Stayed 1 night in Jun 2023
Response from Raul on Jun 21, 2023
Thank you Cindy, it was great to meet you this morning.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was very kind; she provided dining recommendation and we loved it!
Stayed 1 night in Jun 2023
Response from Raul on Jun 19, 2023
Thank you William, we hope to see you the next time you want to enjoy Bend.

10/10 Excellent

karleen

Liked: Cleanliness, staff & service, property conditions & facilities
great thanks
Stayed 1 night in Jun 2023
Response from Tammy Cooper on Jun 7, 2023
Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback as a valued guest and hope to host you again for your next stay in Central Oregon! Have a wonderful day!Warm Regards,Tammy

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Raul on Jun 5, 2023
Thank you Stacy,

10/10 Excellent

Catherine

Stayed 1 night in Jun 2023
Response from Raul on Jun 22, 2023
Thank you Catherine,