Ratings based on 336 Verified Reviews

4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 23, 2017
very expensive for two twin bed room. room was small for the price. great food however!
Comment from Hotel Management
Aug 3, 2017 by Leslie, Hotel Management
Dear Chuck, Thank you staying with us at the Fairfield Inn & Suites during your trip to Bend. I can assure you that our rates are competitive with the other hotels in the area for a room with two double beds. We are glad that you enjoyed our new breakfast. Again thank you and we do hope that you will give us another chance. Sincerely, Leslie Martin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, WA

Great place to stay close to downtown Bend.

Posted Jun 30, 2017
Pros: It is quiet, clean, comfortable, and the staff is friendly.
Cons: The air conditioning unit in the room was quite loud. An upgrade to a quieter cooling system would be a big improvement.
Location: There is a great park right across the street and the downtown area is just a short walk away.
We enjoyed our stay here very much. The lobby was clean and inviting and the staff was friendly and helpful. Our room was clean and comfortable and the hot breakfast in the morning was good and provided a lot of options.
Comment from Hotel Management
Jul 13, 2017 by Leslie, Hotel Management
Dear Karen, Thank you for staying with us at the Fairfield Inn and Suites. WE are glad that you found our lobby clean and inviting and that our staff was friendly and helpful. You will also be glad to know that we are in the process of replacing the old air conditioners and in October we will start a full renovation. We do hope that you come see us after we are renovated. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 22, 2017
Walking distance to downtown and a beautiful park.
Comment from Hotel Management
May 24, 2017 by Leslie, Hotel Management
Dear MJ, Thank you for choosing the Fairfield Inn & Suites during your visit to Bend. We are happy that you found our location to downtown convenient and enjoyed the great park on the river that is across the street. We do hope to see you again the next time you are in Bend. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San jose, CA

nice hotel in bend at the edge of town

Posted May 16, 2017 on Orbitz
Pros: easy freeway access, great rooms, breakfast
Cons: better signage indicating there is only one entrance to parking lot.
Location: Location is near the edge of town, but only 5-10 minutes from pretty much every thing. Bend has a great downtown, with plenty of cafe's, brew-pubs,etc
Needed a decent place to spend the night for our trip from Idaho to California. And the Fairfield inn looked like a safe bet. This is a nice newer up scale place, with great rooms, and a free breakfast bar in the morning (fruit, waffles, cereal, eggs, sausage, muffins/bagels. There was also a hottub. If your looking for a place that's in easy walking distance to downtown, or the river park, this isn't it, but if you just need a great place to stay, and you plan to use your car, this place should fit the bill.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
It was a very nice hotel the room was nice and the staff was great
Comment from Hotel Management
May 15, 2017 by Leslie, Hotel Management
Dear Traveler, Thank you for staying at the Fairfield Inn & Suites during your trip to Bend. We are happy that you found our hotel nice and the staff great. We do hope that we will see you the next time you are in Bend. Sincerely, Leslie Martin General Manager
3 out of 5
by A verified traveler

Reasonably nice

Posted May 8, 2017
I don't make recommendations to friends. They have to do their homework too. Reasonably nice hotel, staff very nice (especially Brad at the front desk). Breakfast staff though need to pay better attention, several trays were empty and when not empty had burned items.
Comment from Hotel Management
May 17, 2017 by Leslie, Hotel Management
Dear Traveler, Thank you for staying with us during your trip to Bend. Brad is a great team member and than you for mentioning him by name. I want to apologize for breakfast service, I am not sure what happened that day but I can assure you that is not the standard at our hotel and I will personally talk with my breakfast staff so it will not continue. Again, thank you. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Posted May 7, 2017
It was about 9pm when we arrived and Brad was so very helpful! He asked which floor we would prefer and was all around a very nice guy. We were struggling with a quick dinner idea and he suggested this delicious pizza place that delivered! (After 14hrs in the car that was a dream come true) The beds were really soft and everything was very clean. Breakfast in the morning has so many options, that even if your gluten free, you can still have a full meal without a second thought.
Comment from Hotel Management
May 15, 2017 by Leslie , Hotel Management
Hi Sage, Thank you for the great comments we really appreciate that you took the time to let us know how your stay was. Brad is a great member of our team and is everything that customer service is, we are very lucky to have him. Also, we are glad you found our rooms clean and our beds comfortable, and the new breakfast that we are offering good. Please come see us the next time you are in the area again. Sincerely, Leslie Martin General Manager
5 out of 5
by Edna

Awsome place

Posted Apr 2, 2017 on Hotels
Everyone was polite and nice. Will be back
Comment from Hotel Management
Apr 5, 2017 by Leslie, Hotel Management
Hi Edna, Thank you for the awesome review and staying with us at the Fairfield Inn & Suites. We look forward to seeing you the next time you are in Bend. Sincerely, Leslie Martin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The room was very nice and comfortable.

Posted Feb 22, 2017
The location was great and the room was a nice size and comfortable. The free breakfast each morning was one of the best I've ever had, as far as free breakfasts go. Great location too. Only about a half mile from all the downtown shops and restaurants.
Comment from Hotel Management
Feb 23, 2017 by Leslie, Hotel Management
Hello, We would like to thank you for your recent stay at the Fairfield Inn & Suites In Bend. We are happy to hear that you enjoyed our comfortable rooms and breakfast each morning. We have recently upgraded our breakfast and appreciate all feedback. We also are happy that you found our location great and easy to walk downtown. Again, thank you and we hope to see you in the future. Sincerely, Leslie Martin General Manager
4 out of 5
by A verified traveler

Great staff, easy drive everywhere

Posted Feb 20, 2017 on Hotels
All staff was very friendly. Breakfast was okay, but all the eggs were really weird, I couldn't eat any of them, even the hardboiled ones. Coffee was surprisingly good. Beds weren't the most comfortable, but the room had a ton of space to spread out in, which was great. Nice and quiet. Lots of parking. Location was in the middle of everything, but you still had to drive everywhere just because it was still kind of isolated--maybe better in the summer when there isn't snow & ice. Easy drive to Mt. Bachelor. Nice to relax in the hot tub after a long day of skiing.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you very much for your recent stay with us. We are very happy that you found our staff friendly, and our coffee great. Our rooms are spacious and our hot tub is nice after a great day of skiing. We do apologize about the eggs not being your liking we offer scrambled, cheese omelets, and hard boiled eggs so there is a variety, and yes the snow we have in the winter is great for skiing but makes it difficult to walk and this winter was especially hard on getting around. We do hope that you come stay with us again the next time you come skiing. Sincerely, Leslie Martin General Manager