Ratings based on 309 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Dallas, TX

Nice, clean hotel walking distance to Downtown.

Posted Aug 23, 2016
Pros: Clean, good location.
Location: Very close to Downtown and right across the street from the Park. Very easy access to pop on the freeway.
The staff was fantastic and extremely accommodating. The room was clean, well kept, and the maids did a fantastic job each morning. The breakfast was decent, juice, waffles, hot eggs and sausage, cereal and oatmeal.
Comment from Hotel Management
Aug 25, 2016 by Leslie, Hotel Management
Dear Stephanie, Thank you staying with us at the Fairfield Inn & Suites during your recent trip to Bend. We are happy to hear that you enjoyed your stay and found the hotel clean and in a good location. Our front desk strives to do a great job and thanks for recognizing their efforts. We do hope to see you in the future. Sincerely, Leslie Martin General Manager
5 out of 5
by A verified traveler from Seattle

Very good for what it's supposed to be

Posted Aug 21, 2016
Good location, clean, and inclusive of a good free breakfast. This isn't a five star luxury hotel... It's not what you're paying for. What you'll get is a comfortable stay and good value, FAR better than the alternatives in the area.
Comment from Hotel Management
Aug 25, 2016 by Leslie, Hotel Management
Dear Ted, Thank you for staying with us. We appreciate you taking the time to let us know you found our location and the breakfast good. We do hope you will stay with us the next time you are in Central Oregon. Sincerely, Leslie Martin General Manager
2 out of 5
by A verified traveler from Portland, OR

They say downtown. It's not downtown!

Posted Jun 13, 2016
Pros: Clean.
Cons: It is what it is.
Room was clean but very very small. Breakfast food was less than average that I have expertienced at other hotels. Close to expressway so noisy on East side. Their name says downtown and the day downtown, but it's not downtown. It is about 1/2 mile away. So no quick trip to a bistro or coffee.
4 out of 5
by A verified traveler

Posted Dec 22, 2015
Very pleasant surroundings and close to downtown. The breakfast was quite good with plenty of choices. The t.v. in the next room was a bit loud.
Comment from Hotel Management
Jan 14, 2016 by Leslie Martin, Hotel Management
Dear Traveler, Thank you for staying with us at the Fairfield Inn & Suites during your trip to Bend. We are happy that you found our location convenient and the breakfast good. We are sorry to hear that the television in the next room was loud. Please call the front desk and we will be happy to ask the guest to turn it down or move you to another room. Again, thank you and we hope to see you the next time you are in Bend. Sincerely, Leslie Martin General Manager
5 out of 5
by A verified traveler

Warm and cozy on a very cold day.

Posted Nov 29, 2015
It was minus 4 degrees outside with almost 2 feet of snow. Nice to come back to a warm and cozy room.
Comment from Hotel Management
May 10, 2016 by Leslie Martin, Hotel Management
Dear Traveler, Thank you for choosing the Fairfield Inn & Suites during you snowing stay in Bend. We are happy that you found the rooms warm and cozy and hope to see you again in the future. Sincerely, Leslie Martin General Manager
4 out of 5
by Daniel

This traveler left a rating score only Posted Nov 24, 2015 on Hotels
5 out of 5
by A verified traveler

Always the best stay

Posted Nov 23, 2015
Always lives up to expectations Great bed Great breakfast Good location in town
Comment from Hotel Management
May 9, 2016 by Leslie Martin, Hotel Management
Dear Traveler, Thank you for your loyalty to the Fairfield Inn & Suites. We are glad that you find the pour beds comfy, and the breakfast and location good. We ook forward to your next visit with us. Sincerely, Leslie Martin General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2015 on Hotels
5 out of 5
by A verified traveler

Posted Oct 26, 2015
Cons: The breakfast buffet had plenty to choose from but the meat tasted like "fake" meat to me. Other than that it was excellent.
The best hotel bed I have ever slept in. Also had the hottest water in the shower than any other hotel I have ever been in.
Comment from Hotel Management
Nov 23, 2015 by Leslie Martin, Hotel Management
Dear Traveler, Thank you for staying at the Fairfield Inn & Suites. We are happy that you enjoyed our hot water and that our breakfast was plentiful. We do hope that you stay with us again the next time you are in the area. Sincerely, Leslie Martin General Manager
4 out of 5
by A verified traveler

Posted Sep 29, 2015 on Hotels
The hotel itself was fine. There was a large homeless population in the area that was loitering on the premises that the staff seemed aware of.
Comment from Hotel Management
Dec 19, 2015 by Leslie, Hotel Management
Dear Traveler, Thank you for choosing the Fairfield Inn & Suites during your stay. As with most cities any more we do have homeless and understand how they can be concerning. Our guest comfort and safety is a concern and we have worked with and continue to work with the Bend Police Department and have gotten them evicted from the property next door. Again, thank you for staying with us and we hope to see you again. Sincerely, Leslie Martin General Manager