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Walls were a little thin in bedroom area. Should have a door between living room and bedroom for privacy. We were in a almost 2 bedroom with living room and with a loft bedroom. Very nice and updated. Clean and had a awesome steak at the restaurant in the lobby. Had a good breakfast options. We would definitely stay there again. Very friendly staff.
joe
Stayed 2 nights in Apr 2024
Response from Jessica C. on Apr 18, 2024
Hello Joe, Thank you for your 5/5 review! We appreciate the feedback about the rooms. Our dinner chef does a great job with the NY Strip, we are so happy you enjoyed it along with the breakfast! We look forward to seeing you again.
6/10 Okay
Maria
Business traveler, Traveled with partner
Mar 30, 2024
The room was ok clean. There were crumbs on the floor before we got there and we realized too late that our comforter had yellow stains. We went on the second day to let the front desk know and they said they would change it. They clean the room but not the comforter.
Maria
Stayed 2 nights in Mar 2024
Response from Jessica C. on Apr 4, 2024
Thank you, Maria, for your 3/5 review. We appreciate your input on the room cleanliness. We will address this with our staff! We hope that you will stay with us again at the Hilton Garden Inn Bend!
Location is great; in the Old Mill next to the shops and restaurants. Excellent room set up with enough space for 2 people; bathroom could be larger and fan/light in bathroom could be decoupled. Some staff members go out of their way to be helpful and friendly (thank you Ms Kayla for all your help and a friendly smile each evening), but some were gloomy and unhelpful when the room door opening mechanism stopped working and needed new battery (we heard no sorry while we waited outside for 30 min.). Great onsite breakfast and evening options.
Malgorzata
Stayed 4 nights in Jan 2024
Response from Cindy F. on Feb 9, 2024
Thank you for your review. We hope to see you again soon and provide you with that perfect stay you deserve.
My dog and I were welcomed with a friendly, quick, efficient check-in. There is a great place to walk my dog, plus a river walking trail nearby. Happy Hour was fun....great wine and food. The room was located near the elevator which was great and it was so quiet the whole night.
Christine
Stayed 1 night in Dec 2023
Response from Cindy F. on Feb 9, 2024
Thank you for your positive feed back. We hope to see you again soon.
The people working here were very congenial and helpful.....especially Larry who works the breakfast shift. Wonderful feeling here in the lobby and TVs all around to offer a wide variety of shows. My dog loved the walks around the area and especially the river walk nearby.
Christine
Stayed 1 night in Dec 2023
Response from Cindy F. on Feb 9, 2024
We are so glad you enjoyed your stay with us. Hope to see you again soon!
Great place to stay. e have been here several times. Just a short walk down to the Old Mill District for shopping or dinner. We also had a pizza and some drinks at the hotel.
We enjoyed our stay including the proximity to shopping and dining in the Old Mill District. We didn’t enjoy seeing and hearing dogs in the hotel. You could hear them barking in people’s rooms.
As always, the Bend Hilton was top notch, service impeccable, beyond dog friendly and spotless. 24 hour pool/spa, well stocked market, the on site restaurant leaves no room for complaint. 10+ years staying in this hotel and I haven’t had a complaint yet.
Great access to the hottest part of Bend. Loved walking around the area. Didn't like windows that don't open, needed fresh air. Elevator is slow as molasses but I guess that forced me to use the stairs which is good exercise. Big room, nice place.
The convenience of this location is great. You can walk down 3 flights of stairs and be at the Old Mill mall and on the riverwalk. It felt safe and comfortable. We were on the 3rd floor and had a decent view. The room was clean and bed comfortable. The floor smelled a little musty when we got there but was one on the second day. Breakfast was good and extremely reasonable.
Fantastic location next to plenty of shopping and restaurants all within a 5 minute walk of everything. We had the suite with a view of the river and mountains… definitely worth the money and would stay here again the next time we are in town.
Came into town for a concert and this property was within easy walking distance. We were able to check in early and the staff was very helpful. Very clean comfortable rooms. We will definitely stay here the next time we’re in town.
Ace L
Stayed 1 night in Sep 2023
10/10 Excellent
Kevin, Vancouver
Sep 24, 2023
Kevin
Stayed 1 night in Sep 2023
10/10 Excellent
Randi
Traveled with group
Sep 14, 2023
Liked: Property conditions & facilities
Stayed to attend a concert at Hayden Homes… Perfect!!! Will stay again