Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Hotel is nice but expensive

Posted Jun 27, 2016
The most expensive hotel we have stayed at in the last 12 days. It wasnt bad at all but considering the money it was the least nicest if rooms. They were clean but just seemed well used. Staff was very nice. Breakfast was the best served so far.
3 out of 5
by A verified traveler

Posted Apr 23, 2016
Overall a good experience. Nothing out of the ordinary.
Comment from Hotel Management
Apr 29, 2016 by hotel staff , Hotel Management
Dear Traveler, Thank you for your recent feedback from the Holiday Inn Express & Suites in Bend, Oregon. We are happy that your stay with us was a good one. We look forward to having you return to the hotel on your next visit to beautiful Bend, Oregon. Have a great day. Best Regards, Jenni Hadley Front Office Supervisor
4 out of 5
by Brenden

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Teresa, Hotel Management
Dear Brenden, Thank you for your recent feedback from your stay at the Holiday Inn Express & Suites in Bend, Oregon. We are always happy when a guests have a great stay with us. We look forward to having you again in the future. Hope you have a great day. Best Regards, Jenni Hadley Front Office Supervisor
5 out of 5
by Ngadiran

Posted Apr 12, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by Teresa, Hotel Management
Dear Ngadiran, Thank you for your recent feedback from your stay at the Holiday Inn Express & Suites in Bend, Oregon. We are happy that your stay with us was a comfortable one. If you are in our area again we look forward to having you return at the property. Hope to see you again soon. Best Regards, Jenni Hadley Front Office Supervisor
5 out of 5
by A verified traveler

Posted Apr 1, 2016 on Hotels
The staff were extremely freindly and the rooms are very nice and clean. Great hotel!
Comment from Hotel Management
Jun 11, 2016 by Teresa, Hotel Management
Dear Traveler, Thank you for your recent feedback from your stay at the Holiday Inn Express & Suites in Bend, Oregon. We are always very pleased when our guests have a nice and clean stay with us. The staff at the hotel take great pride in assuring each guests stay is a enjoyable one. We look forward to seeing you again soon. Have a great day. Best Regards, Jenni Hadley Front Office Supervisor
2 out of 5
by A verified traveler

Mediocre hotel near highway east of Bend.

Posted Mar 25, 2016
Pros: Breakfast was ok.
Cons: Some maturity and responsibility at the check in counter.
Staff seemed focused on ensuring that all occupants were roomed within the same crowded floor. Rooms around us were noisy with occupants that apparently knew each other. Doors were propped open while people from different rooms came and went loudly. Even at 11:00 PM we were still trying to cram enough earplugs in our head to block the noisy occupants. Nothing was done by hotel staff to remind the occupants of some rooms that there were others in the hotel besides them. Hotel staff ignored the noise. Will not stay there again.
5 out of 5
by shyra

Posted Mar 1, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Teresa, Hotel Management
Dear Shyra, Thank you for your recent feedback for the Holiday Inn Express & Suites in Bend, Oregon. We are happy that everything was good for you, hope to see you again soon. Sincerely, Jenni Hadley Front Office Supervisor
3 out of 5
by A verified traveler

Posted Feb 28, 2016
It was a nice hotel for the price. We would stay there again.
Comment from Hotel Management
Mar 1, 2016 by hotel staff , Hotel Management
Dear Traveler, Thank you for your recent feedback from your stay at the Holiday Inn Express & Suites in Bend, Oregon. We are very pleased when our guests have a nice stay with us, and we would love to have you back at the hotel on your next trip through Bend, Oregon. Have a great day. Sincerly, Jenni Hadley Front Office Supervisor
4 out of 5
by koorosh from San Francisco

Holiday Inn, Bend, OR review

Posted Feb 24, 2016 on Hotels
Second time, I stayed at this hotel. Preferred this hotel on the first stay. Room appeared in better condition. We asked for a top floor room and got it but not this time. The room was not as clean as I would have liked it to be but was definitely Ok.
Comment from Hotel Management
Apr 30, 2016 by Teresa, Hotel Management
Dear koorosh, Thank you for your recent feedback from your stay with us at the Holiday Inn Express & Suites in Bend, Oregon. I would like to apologize that this stay at the hotel was not what you expected. We take pride at the hotel to try and make each guests stay as comfortable as possible. Please accept my apology again and we invite you back at the hotel on your next visit. Hope you have a great day. Sincerely, Jenni Hadley Front Office Supervisor
3 out of 5
by Mike from Vancouver

Expected more for the money

Posted Feb 22, 2016 on Hotels
Fitness center was a little disappointing. The treadmills were of poor quality. There were no cups for the water cooler. They did not have an elliptical.