Ratings based on 431 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler from Portland, OR
Nice hotel in a very good location!Posted Feb 9, 2016
This hotel definitely exceeded my expectations. It was clean and comfortable. Additionally, the decoration was great!
for Everyoneby A verified traveler
Nice hotel close to downtownPosted Feb 2, 2016
Get location , clean a reasonably priced. Stay when ever I'm in Bend.
by A verified traveler
Posted Jan 30, 2016
Nothing worked. Heat was on or off only. Lamps didn't work. Microwave didn't work. Someone left hair in the bathroom.
for Everyoneby A verified traveler from eugene, oregon
Convinent to food shop and central bus stationPosted Jan 29, 2016
Pros: Good location
Location: Busy main hwy. Not easy to cross. Plenty of nearby restaurants and a safeway.
I came to bend to ski. The room was cozy with plenty of heat andhot water. It was a 10 minute walk to the bus station to get to the ski shuttle to mt.bachelor. the staff was friendly and helpful.
by A verified traveler
Quiet and affordablePosted Jan 23, 2016
The room it self was great. The bad was it took forever for the water temp in the shower to get warm enough to shower and the heater even though it was on the highest heat setting the room remained freezing cold.
for Business Travelersby Brian from Aloha
HORRIBLE CUSTOMER SERVICE!!Posted Nov 10, 2015 on Hotels
HORRIBLE customer service. The room looked ok. Everything seemed like the reviews "no frills but clean". Then my husband went to take a shower. There was NO HOT WATER!!! He called the front desk and one of the owners told him too bad if you don't like it you can find a new hotel and we will keep your money. Seriously?
for Personal Eventby A verified traveler
No No NoPosted Nov 3, 2015 on Hotels
No No No I know it was inexpensive but I stayed in three similarly priced facilities that were neat, clean and a great value. No light bulbs in lamps/half missing from overhead lighting, poor locks, cold shower, misc sheets/blanket and a fuzzy tv.
for Everyoneby A verified traveler from Portland
awesom place for the pricePosted Nov 2, 2015
stayed last min due to weather and when you are on a bugdet its worth it. The sheets smelled clean.
for Familiesby Nathan
Posted Oct 27, 2015 on Hotels
for Familiesby C from Silverton, OR
one night in BendPosted Oct 20, 2015 on Hotels
Bend is a former home town and I remember when motel West was built. It is centrally located and very convenient. We had a good 1 night stay.