Ratings based on 324 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 22, 2018
Nice but small rooms. Sink had no stopper and drained slow.
4 out of 5
by A verified traveler from The Dalles

Posted Jun 17, 2018
We only stayed one night in Bend, but the bed was very comfortable and we slept well. Staff was cheerful and helpful. Being unable to consume dairy or eggs, the breakfast was a bit limited (more fresh fruit would have been appreciated), but did appreciate the fresh cooked oatmeal--so much better than packets of flavored quick oats to which you add water.
Comment from Hotel Management
Jun 19, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your stay at our hotel, and for sharing your excellent experience you had with our staff. Though your overall stay was satisfactory, we have noted the comment on food and shared with the management. We look forward to seeing you on your next visit. Sincerely Hotel Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2018
4 out of 5
by A verified traveler

Posted Jun 8, 2018
Excellent value for the price
Comment from Hotel Management
Jun 14, 2018 by Hotel Manager, Hotel Management
Dear Guest, We are happy to know that you had an amazing stay at our hotel. We are thrilled to read you got good value for your money. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted Jun 1, 2018
Nice clean place. I would stay there again.
Comment from Hotel Management
Jun 5, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted May 30, 2018
Comment from Hotel Management
Jun 1, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted May 29, 2018
Comment from Hotel Management
Jun 1, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2018
Clean room, morning breakfast, easy check in/out. Good location if you're heading into Bend or Redmond.
Comment from Hotel Management
Jun 1, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review and staying at our hotel. It’s great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted May 23, 2018
Good clean quiet hotel. Only the windows need to be cleaned so one can see the mountains more clearly.
Comment from Hotel Management
May 29, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thanks for stay and glad to know you enjoyed at our hotel. We are very overwhelmed by your wonderful feedback. At the same time. we have noted your comment regarding window cleaning. We will take adequate steps to clean it and ensure that your next stay at our hotel will be a memorable experience. You are welcome again. Sincerely, Hotel Manager
4 out of 5
by A verified traveler

Posted May 18, 2018
nice hotel close to the action
Comment from Hotel Management
May 23, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thanks for your stay. We are glad that you had a good experience staying at our hotel as it served your purpose, as our hotel is located close to your areas of interest. We look forward to your next stay. Sincerely, Hotel Manager