Fireplace

Reviews of Sunriver Resort

Sunriver Resort
17600 Center Drive, Bend, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 888 reviews" "
Rating 8 - Good. 229 out of 888 reviews" "
Rating 6 - Okay. 66 out of 888 reviews" "
Rating 4 - Poor. 30 out of 888 reviews" "
Rating 2 - Terrible. 19 out of 888 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Portland

Liked: Cleanliness, property conditions & facilities
A beautiful place with plenty of amenities and options for fun
Stayed 4 nights in Mar 2024

10/10 Excellent

Whitney

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely cabin with a fireplace and brought our dog the weekend before Christmas so the lights were up at the resort lodge and everything was quite picturesque. The food at the restaurants on site were great and the fitness center was fully equipped with everything I needed for a great workout. It was a great trip and we had a lovely time.
Stayed 2 nights in Dec 2023
Response from General Manager on Mar 15, 2024
Dear Whitney,We at Sunriver Resort are pleased to hear you enjoyed a tasty meal with us and that our fitness center provided all you needed to stay in shape! We're glad you and your furry friend loved everything about your cabin, and we can't wait to welcome you again for your next holiday.Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Maria

Liked: Property conditions & facilities
I really enjoyed my time
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Maria,I am glad to hear it! Welcoming you to Sunriver Resort was such a pleasure, and I appreciate you sharing your thoughts. Our team looks forward to your next visit!Sincerely,Connilyn KleinbergGuest Relations Manager

2/10 Terrible

Manuel

Stayed 1 night in Feb 2024

10/10 Excellent

Alannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, easy check in, and gorgeous views. Definitely plan to stay here again. Plenty close to the main shopping area of Sunriver, and close to Bend, too.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Alannah,It was such a pleasure to welcome you to Sunriver Resort! Location is one of the most important aspects of a trip, so I'm glad you could experience all the convenience ours affords our guests. Receiving recognition for our stunning views and efficient team is always appreciated as well. Thank you for your kind review and perfect rating, and we look forward to your return.Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Set

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Set,We are glad you found your stay to be perfect. Our team looks forward to welcoming you back for another one!Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, staff was polite and accommodating, food was superb, and overall atmosphere is calm and relaxing. Will definitely be back.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Warren,Thank you for your glowing review! I'm thrilled you had an amazing stay and appreciated our team's hospitality. It's also fantastic that you enjoyed our superb culinary offerings and relaxing atmosphere. My team and I can't wait to welcome you back to Sunriver Resort for another wonderful experience!Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Richard, Foothills

Liked: Cleanliness, property conditions & facilities
Nice ambience.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 14, 2024
Dear Richard,Thank you for your great review and for giving us a perfect rating! I'm thrilled you thoroughly enjoyed your stay at Sunriver Resort, and I appreciate you mentioning the great atmosphere. It was a pleasure having you here, and we hope you return soon!Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Honore

Liked: Cleanliness, amenities, property conditions & facilities
We love Sunriver Resort. Stayed many times and never been disappointed 👏👏
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 14, 2024
Dear Honore,Thank you for staying with us at Sunriver Resort! We are delighted to hear you enjoyed your visit. Thank you for being a loyal guest of our resort, and we want to welcome you back again anytime!Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Hans

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Lodge and very nice area
Stayed 1 night in Feb 2024
Response from General Manager on Feb 11, 2024
Dear Hans,It was such a pleasure hosting you at Sunriver Resort! I'm delighted you thoroughly enjoyed your stay with us and appreciate your kind words. Thank you for your great review and perfect rating, and we hope you return soon! Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The customer was exceptional!
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 6, 2024
Dear Kimberly,Thank you for your kind words. Your satisfaction is our top priority, and I'm delighted you had an excellent experience with our team. It was a pleasure to have you stay at Sunriver Resort, and we look forward to serving you again.Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Our room was beautifully appointed with everything you could possible want and need. There are beautiful walking paths throughout the resort. The pool facilities were impressive. The food in the dining room is top notch as are the waitstaff. Our experience here was impeccable.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 31, 2024
Dear Jennifer,Thank you for your glowing review of your stay at Sunriver Resort. I'm delighted to hear that your room was beautifully appointed with everything you needed and that you enjoyed the walking paths throughout our resort. It's wonderful knowing that our pool facilities and team's service met your high standards. I'm thrilled that your experience was impeccable, and we look forward to the opportunity to provide you with another exceptional stay in the future!Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Bethany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Family Experience. Created some memories. Rooms and view was great. Loved the location.
Stayed 3 nights in Dec 2023
Response from General Manager on Jan 16, 2024
Dear Bethany,Thank you for the outstanding review of your recent experience at Sunriver Resort. We're glad you and your family enjoyed our lovely accommodations, gorgeous views, and exceptional location in the foothills of the Cascade Mountains. It would be our pleasure to host you again in Sunriver for another memorable stay. Familiar faces are a welcome sight, so come back soon.Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Hans

Stayed 1 night in Jan 2024

10/10 Excellent

Marshall

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort and very friendly people.
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Mark,Thank you for staying at Sunriver Resort and for your superb review! We appreciate your compliments regarding our friendly team and look forward to your next visit.Sincerely,Connilyn KleinbergGuest Relations Manager

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

WEI

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Very nice area. Beautiful
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
After visiting for the last two decades I can honestly say the current standards have fallen dramatically. Upon arrival we noticed our room required cleaning. We found hair in the bathroom, a pacifier under the TV console and a gap between the door and the jam wide enough that we could see out. We attempted to contact management and were promised a call back that never came. If they had responded to our concerns they would have been informed that a member of the staff was locking the hot tub area at 8 pm instead of the posted 10 pm. Because of this experience I CAN NOT recommend Sunriver Resort any longer.
Stayed 2 nights in Nov 2023

10/10 Excellent

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hans

Liked: Cleanliness, property conditions & facilities
Very beautiful area. You can’t go wrong if you want a relaxing time.
Stayed 1 night in Nov 2023

10/10 Excellent

william

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness
Sunriver
The room was very small and there was only one chair that we could not move out of its cubby. There was a huge TV, but not much room to use. This was very expensive and not a great place to unwind.
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness
A bit outdated. Nice fireplace in unit.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yuri

Liked: Cleanliness, room comfort
Most relaxing vacation of the year!
We really enjoyed our stay, and wish we would have booked more nights. First time at the resort, and it feels like a proper resort. It's expansive, lots of bike trails and activities. Great amenities such as a pool, gym, bike and kayak rental, etc. Even a lot of stuff to do for the kids with minigolf, bouncy castles, various rides, bumper cars, and so on. Most importantly very relaxing and peaceful! Food tastes good, but once in a blue moon there are minor problems with the order or service. I think they're a bit short staffed over there, but overall not a major issue.
Stayed 2 nights in Sep 2023

10/10 Excellent

Priyanka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing getaway if you have small children - you can do plenty of activities like cycling, swimming in the pool etc.. The golf course looks huge. Staff is warm and welcoming and the rooms were very clean & quite luxurious. Only drawback is food - bit expensive and not worth it but I wouldn’t hold off for that. Definitely coming back!
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Traveled with partner
Great stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tristan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Tami

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Merlynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this resort. We stay here often. Great staff. The pool area is wonderfully relaxing and food is very good.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2023

10/10 Excellent

Renee

Stayed 1 night in May 2023

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Shawn

Stayed 1 night in May 2023

10/10 Excellent

Lanelle

Liked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort
Weekend R&R
Amazing staff, great room, great view. Just a note... check in has a long line especially when there's conference.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jason

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Brian

Stayed 3 nights in Apr 2023

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2023

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spectacular. The property is gorgeous and the staff was very helpful and friendly.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was cold with wind. Other than that it was pleasant.
Stayed 1 night in Apr 2023

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities