Terrace Suite | Terrace/patio

Reviews of The Oxford Hotel Bend

4 out of 5
The Oxford Hotel Bend
10 NW Minnesota Avenue, Bend, OR

Reviews

9.8

Exceptional

Rating 10 - Excellent. 761 out of 844 reviews" "
Rating 8 - Good. 64 out of 844 reviews" "
Rating 6 - Okay. 10 out of 844 reviews" "
Rating 4 - Poor. 2 out of 844 reviews" "
Rating 2 - Terrible. 7 out of 844 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit downtown bend
Stayed 1 night in Apr 2024
Response from Railya on Apr 15, 2024
Thank you, we are so happy to be a part of a great visit to Bend.

8/10 Good

Angelo, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely. I’ve been coming here for ten years.
Stayed 1 night in Apr 2024
Response from Railya on Apr 9, 2024
Thank you, Mr. Angelo! So great to welcome you back!

10/10 Excellent

Michael, CORVALLIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in bend
Stayed 2 nights in Mar 2024
Response from Railya on Mar 31, 2024
Thank you Michael! We hope you visit us again soon on your next trip to Bend

10/10 Excellent

Ekaterina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, thank you!
Stayed 2 nights in Mar 2024
Response from Railya on Mar 31, 2024
Thank you, Ekaterina, it was a great pleasure to have you as our guest. Надеемся вскоре вас увидеть в центральном Орегоне.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Railya on Feb 20, 2024
Thank you Travis!

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and my future go to. So nice and so convenient!
Stayed 3 nights in Feb 2024
Response from Railya on Feb 18, 2024
Thank you, we can't wait to welcome you back !

10/10 Excellent

James

Stayed 3 nights in Jan 2024
Response from Railya on Mar 25, 2024
Thank you for staying with us, we are thrilled to be a part of your excellent visit.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really amazing. Just had my third visit and I'm always amazed at the consistency of the hotel. The staff is always friendly, knowledgeable and helpful- often going above and beyond to ensure guests feel comfortable and taken care of. The on-site restaurant provides a delightful room service. The rooms are clean, tasteful, quiet and oh-so luxurious!!! I look forward to my stay every time I'm able to book the Oxford Hotel!!!
Stayed 1 night in Jan 2024
Response from Railya on Feb 18, 2024
Melissa, we are so thrilled to hear you enjoy our hotel. Our team can not wait to welcome you back. Thank you for sharing your kind words.

10/10 Excellent

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families and pooches!
Service is always amazing at the Oxford Hotel in Bend. I really appreciate how everyone there goes the extra mile to make my stay easier. I rolled up with my wife, baby and 2 dogs in our car and they got us unloaded and comfy in our room in no time. The crib was also already set up in the room, which is a huge relief. I can't tell you how frustrating it is to show up at a hotel after a long day on the road and have to immediately engage in a wrestling match with a broken or almost broken pack 'n play. Having it already set up is a huge help.
Stayed 1 night in Jan 2024
Response from Railya on Feb 18, 2024
Thank you! We are always here to help. Glad you and your family had a pleasant visit.

10/10 Excellent

Phyllis, West Linn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Oxford....a glass of champagne at check in, nice clean rooms, great location. Our only complaint was noise both in the early mornings & late evenings. Finally figured out we were above the restaurant. So all was well except a shortage of sleep. Would stay again, but not in the same room.
Stayed 1 night in Dec 2023
Response from Railya on Feb 20, 2024
Thank you for your feedback. We have made notes for your future visit with us. We hope to see you soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Railya on Feb 20, 2024
Aaron, we hope to welcome you back soon!

10/10 Excellent

Pamela

Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Railya on Feb 20, 2024
Thank you so much!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms, very kind staff
Stayed 2 nights in Dec 2023
Response from Railya on Dec 5, 2023
We appreciate your kind words!

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient, exceptional service, great suite, quality hotel! We dined in our room from 'Roam' and the food was great! We just wanted a quick getaway for some R&R and its exactly what we got and more.
Stayed 1 night in Dec 2023
Response from Railya on Dec 5, 2023
Thank you so much for taking the time and sharing your experience. We look forward to your next visit!

10/10 Excellent

Michael, CORVALLIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is always great Thanks
Stayed 3 nights in Sep 2023
Response from Railya on Nov 28, 2023
Thank you Michael! You are so Kind. It was a pleasure having you as our guest.

10/10 Excellent

graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2023
Response from Railya on Nov 28, 2023
Thank you! We hope to welcome you back soon.

10/10 Excellent

Aaron

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and attentive, front desk and ballet staff. The little custom touches, including soaps and coffee, as well as add-on amenities. Such as champagne were perfect for a anniversary staycation.
Stayed 1 night in Nov 2023
Response from Railya on Nov 21, 2023
Thank you Aaron! We are thrilled to be a part of your special day. Thank you for your kind words, we are so happy you enjoyed your staycation!

10/10 Excellent

Scott, Portland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place all around. Easy walking to shops, activities, waterfront and restaurants. Staff was super nice and large room with amenities (coffee, bed linens, shampoo and conditioner!) were all great.
Stayed 2 nights in Nov 2023
Response from Railya on Nov 13, 2023
Scott, we are so happy and honored to be a part of your amazing trip to Bend. We hope to welcome you back soon!

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Devin - GM on Dec 28, 2023
Thank you for your review of The Oxford Hotel. We very much appreciate you choosing us for you stay, and hope that we get to welcome you back in the future.

8/10 Good

Melissa

Stayed 2 nights in Oct 2023
Response from Railya on Oct 31, 2023
Thank you Melissa, we strive to provide a 100% satisfaction. What can we do to improve and earn 2 more points to make it a 10 next time?

10/10 Excellent

Josh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Oct 2023
Response from Railya on Oct 16, 2023
Thank you Josh! Your words mean so much to us! We hope to welcome you back.

10/10 Excellent

Alonzo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotle and service!!!!
Stayed 1 night in Oct 2023
Response from Railya on Oct 16, 2023
Thank you Alonzo! We're thrilled to hear that you had a wonderful stay.

10/10 Excellent

Matt

Stayed 2 nights in Oct 2023
Response from Railya on Oct 8, 2023
Thank you Matt! We are so happy you had an enjoyable stay with us.

10/10 Excellent

Iain

Stayed 1 night in Sep 2023
Response from Railya on Oct 2, 2023
Thank you! We are so happy you enjoyed your time with us!

10/10 Excellent

lyle

Stayed 1 night in Feb 2023
Response from Railya on Oct 17, 2023
Thank you!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service. Location is perfect for enjoying downtown Bend.
Stayed 1 night in Sep 2023
Response from Railya on Sep 17, 2023
William, thank you so much. We are thrilled you had a great stay and a chance to enjoy our beautiful downtown. We hope to see you soon!

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Railya on Sep 13, 2023
Thank you! We hope to see you back when you decide to visit Bend again!

10/10 Excellent

Shon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Rooms were clean, comfortable bed, well stocked. Only issue was the tv channels didn’t work, we were told they got new tvs and were troubleshooting them. Other than that, amazing property! We will be back!
Stayed 2 nights in Sep 2023
Response from Railya on Sep 4, 2023
Thank you for bringing the issue to our attention, your feedback is very important to us and we work daily on improving. We look forward to welcoming you back in the future, and please do not hesitate to reach out if there is anything we can do to make your next stay even more enjoyable.

10/10 Excellent

Jeanne, Louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who have been very helpful and friendly. Great room
Stayed 1 night in Sep 2023
Response from Shayna on Sep 3, 2023
Jeanne,Thank you for your kind words! We are happy to hear that you enjoyed your stay with us and that our staff helped make it that much more special! Hope to have you stay with us again soon! Sincerely, Shayna, Front Desk Supervisor

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Railya on Aug 22, 2023
Thank you. We appreciate your feedback!

10/10 Excellent

olga, Boca Raton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The room was perfect, staff is very attentive and helpful. Kids appreciated the sheep loveys and a story book in the room. The restaurant on site Roam is one of the best in Portland. Our meal were simply amazing. Definitely recommend to stay at Oxford if you are in Bend, OR.
Stayed 1 night in Jul 2023
Response from Railya on Aug 15, 2023
Thank you Olga! We hope to see you and your family back soon!

10/10 Excellent

Clifford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Railya on Aug 15, 2023
Thank you for your feedback!

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Railya on Aug 15, 2023
Thank you!

10/10 Excellent

Joseph

Stayed 4 nights in Jul 2023
Response from Devin - GM on Aug 7, 2023
Joseph,Thank you very much for your kind review. We are grateful that you chose The Oxford Hotel for your recent trip to Bend. Whenever your travels bring you back to Central Oregon, we will be excited to welcome you back for another wonderful experience!

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Railya on Jul 30, 2023
Thank you!

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Railya on Jul 31, 2023
Thank you for your feedback. We would like to inquire what we can do to make it a 10 next time? Sincerely, the Oxford team

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Railya on Jul 30, 2023
Thank you for your feedback!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Railya on Jul 30, 2023
Thank you!

8/10 Good

Barinder

Traveled with family
Liked: Cleanliness, staff & service
Great location and very nice property. We enjoyed our stay very much. Only three issues. One the are outside elevator on sixth floor had smell. The parking is expensive. Third the shower in bathroom leaked.
Stayed 3 nights in Jul 2023
Response from Devin - GM on Jul 17, 2023
Thank you very much for your feedback, and I want to share my apologies for the issues experienced during the stay. We'll be reviewing the notes to ensure all are addressed in a timely manner. If there is anything we can do to assist further in follow up to the stay, please do not hesitate to reach out to the hotel and ask for Devin. I would love a chance to discuss the experience in more detail.

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice downtown option.
Stayed 4 nights in Jul 2023
Response from Devin - GM on Jul 17, 2023
Gary,Thank you for your review! We are grateful to learn of your positive experience. When your future stays bring you back to Bend, we look forward to welcoming you back for another awesome stay.

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2023
Response from Railya on Jul 11, 2023
Thank you!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Devin - GM on Jul 10, 2023
LIsa, Thank you so much for the positive review! We are delighted to learn that you enjoyed your stay, and look forward to welcoming you back in the future. Until then, enjoy your future travels.

8/10 Good

Octavia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very well positioned. The wall isolation not so great. You can hear waking or taking people on the neighbors rooms.
Stayed 4 nights in Jul 2023
Response from Devin - GM on Jul 10, 2023
Octavia,While I am glad to read that overall you enjoyed your stay, I am disappointed that we did not "knock it out of the park." Noting the noise concerns from neighboring rooms, I would enjoy a chance to speak with you further about the experience. If you are able to contact the hotel directly, I will be available at your convenience.

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the little touches and the bikes. Great town.
Stayed 2 nights in Jul 2023
Response from Railya on Jul 4, 2023
Thank you! Come visit us soon!

10/10 Excellent

Laurette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Railya on Jul 4, 2023
Thank you!

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind and helpful, the room was fantastic, and the hotel restaurant was very good. The location of the hotel is great; it is within walking distance of dozens of shops and restaurants as well as the riverfront paths.
Stayed 2 nights in Jun 2023
Response from Railya on Jul 4, 2023
Thank you, we are so happy to hear you enjoyed your time in Bend.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Oxford - The Place to Stay in Bend
Our stay at the Oxford Hotel in Bend was fantastic. In fact, if we ever get back to Bend, the Oxford is the only place we would consider staying. Everything, from the friendly staff to the great beds to the terrific atmosphere was top notch. If you're going to be in Bend, look no further than the Oxford Hotel Bend
Stayed 3 nights in Jun 2023
Response from Railya on Jul 4, 2023
Your kind words mean so much to us. We hope to welcome you back soon. Thank you!

10/10 Excellent

Margo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central yet quiet, fun yet calm, this hotel strikes the perfect balance. When I return to Bend in the future, I can easily see myself staying here again!
Stayed 2 nights in Jun 2023
Response from Railya on Jun 25, 2023
Thank you! We appreciate you taking the time to share your experience. We hope to see you back!