Mercure Jelenia Gora
3.0 star property

Comfortable hotel with sauna and spa services

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Jelenia Gora

Photo gallery for Mercure Jelenia Gora

Exterior
Indoor pool, open 7:00 AM to noon, sun loungers
Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lunch and dinner served, international cuisine
Property amenity

Overview of Mercure Jelenia Gora

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant

Explore the area

Ul Sudecka 63, Jelenia Gora, Lower Silesian, 58-500
  • Popular LocationPiwiarnia3 min walk
  • Popular LocationKarkonosze Museum9 min walk
  • Popular LocationJelenia Gora Station19 min walk
  • AirportWroclaw (WRO-Copernicus)95 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Standard Room, 1 Double Bed

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 205 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed

cleanliness

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 205 sq ft
  • Park view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Jelenia Gora

Located in Jelenia Gora, Mercure Jelenia Gora is in the suburbs. Vang Stave church is a notable landmark, and some of the area's activities can be experienced at Alpine Coaster and Bialy Jar Ski Lift. Sports and Tourism Museum and Kolorowa Ski Lift are two other places to visit that come recommended. Enjoy the great outdoors with mountain climbing and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Jelenia Góra Market Square - 16 min walk
  • Stadium Jelenia Gora - 3 min drive
  • Rynek - 3 min drive
  • Karpacz Ski Resort - 18 min drive
  • Vang Stave church - 21 min drive

Getting around

  • Jelenia Gora Station - 19 min walk
  • Wroclaw (WRO-Copernicus) - 96 min drive

Restaurants

  • Cukru.Cafe - 17 min walk
  • Pizza Hut - 16 min walk
  • Gruzińskie Smaki - 16 min walk
  • Blues Cafe - 16 min walk
  • Pierogarnia z Gitarą i Piórem - 16 min walk

About this property

Mercure Jelenia Gora

Hotel near Karpacz Ski Resort
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Mercure Jelenia Gora. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna. The onsite restaurant, Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and wedding services
  • Multilingual staff, luggage storage, and meeting rooms
Room features
All 188 rooms include comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Art supplies and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch LCD TVs with cable channels
  • Free tea bags/instant coffee, electric kettles, and heating

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Self parking on site (PLN 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; PLN 60 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Indoor pool
  • Sauna
  • Ski storage

Family friendly

  • Art supplies
  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PLN 50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PLN 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 60 for adults and PLN 30 for children
  • Self parking fee: PLN 25 per day
  • Pet fee: PLN 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to noon
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jelenia Gora Mercure
Mercure Hotel Jelenia Gora
Mercure Jelenia Gora
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Hotel
Mercure Jelenia Gora Jelenia Gora
Mercure Jelenia Gora Hotel Jelenia Gora

Frequently asked questions

Does Mercure Jelenia Gora have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–noon.

How much does it cost to stay at Mercure Jelenia Gora?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Mercure Jelenia Gora on Apr 2, 2024 start from $56.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jelenia Gora pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Jelenia Gora?

Self parking is available for PLN 25 per day. There is free parking nearby.

What time is check-in at Mercure Jelenia Gora?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of PLN 50 (subject to availability).

What time is check-out at Mercure Jelenia Gora?

Check-out is at noon. Late check-out is available for PLN 50 (subject to availability).

Where is Mercure Jelenia Gora located?

Situated in the suburbs, this hotel is within 9 mi (15 km) of Sports and Tourism Museum, Alpine Coaster, and Bialy Jar Ski Lift. Kolorowa Ski Lift and Karpacz Ski Resort are also within 12 mi (20 km). Jelenia Gora Station is 19 minutes by foot.

Mercure Jelenia Gora Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 172 reviews" "
Rating 8 - Good. 84 out of 172 reviews" "
Rating 6 - Okay. 26 out of 172 reviews" "
Rating 4 - Poor. 5 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Klaudia Katarzyna

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander, Jerusalem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room - cozy and comfortable, the bed was good, Everything was clean. The old city is 15 minutes on foot. The hotel has a big parking lot, but it not free. The staff was pleasant and helpful.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Rooms In need of an update
The rooms are in need of major refurbishment, at least the one i was in. The customer lift was broken, they did however let me use the service lift. The towels had a strange smell to them. I cannot speak for the food etc but from what I briefly saw, the restaurant looked good.
Stayed 1 night in Sep 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly & helpful staff. Stayed in 3 Mercure hotels in Poland and while appreciating the need to save power, Mercure's minibar fridges seem set to room temperature.
Stayed 2 nights in Jul 2023

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness
This hotel has older style rooms that are a bit worse for wear. However, the prices are reasonable so you get what you pay for. All other aspects are satisfactory.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey, Aberdeen

Traveled with group, Business traveler
Liked: Cleanliness
Stayed 2 nights in Jun 2023

6/10 Okay

Jaroslaw

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2023

10/10 Excellent

Natalia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Mariusz

Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old
Stayed 1 night in Aug 2022