Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
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Reviews of Aquapetra Resort and Spa

4 out of 5
Aquapetra Resort and Spa
S.S. Telesina, 1, Telese, BN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 234 reviews" "
Rating 8 - Good. 54 out of 234 reviews" "
Rating 6 - Okay. 15 out of 234 reviews" "
Rating 4 - Poor. 9 out of 234 reviews" "
Rating 2 - Terrible. 5 out of 234 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Diego, TOPANGA

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Plenty of issues with the SPA functionality, limited access, main pool under construction, no water and electricity coming and going.
Stayed 1 night in Mar 2024

6/10 Okay

Bernadette

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel from rooms to staff to location. The Michelin star restaurant on-site makes it wonderful. - Lunch: The service at the other restaurant on property with different staff is not always on top of things. (Some of the Michelin staff start their day here, and they are amazing.) - Breakfast buffet is fabulous. Two points to note: - pillows are standard stiff foam and no options are available. Consider bringing your own. - fitness room. Noted in website, but unavailable. If you’re looking for a getaway, Aquapetra should be on your list.
Stayed 2 nights in Aug 2023

10/10 Excellent

darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, excellent food and staff, local town nice but shame cant walk to it as the road down is to dangerous. Only a 5 min drive though.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lynsey, Norwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After watching the series of first dates hotel, I surprised my partner with a weekend at Aquapetra for his 50th Birthday surprise. It was a lovely relaxing weekend in a ideal surreal setting. Aquapetra is beautiful. The only thing we could fault is one evening/night we had a very large dog roaming and barking outside of our apartment on several occasions. We were also not offered out welcome drinks and when questioning the staff on checking out, we were told that we should have requested this from the bar, which we were not told. Fairly expensive onsite but this was expected, this outweighed the visit on this special occasion.
Stayed 3 nights in Aug 2023

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing !
The hotel is beautiful especially the pool and the spa. Breakfast excellent though you need to pay for an omlette which is a bit cheeky. Staff are generally superhelpful Food is excellent though very expensive. Local town close by has lots of good eating options Aircon in some rooms is dodgy - make sure it works well
Stayed 4 nights in Aug 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis from the heat
Stayed 1 night in Jul 2023

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food/drinks are very pricey so we got out to other restaurants around the area grassano park very well priced. and the menu we only eat 2 options on there so food and drinks not good if we had more choice and cheaper we would eat in the restaurant more
Stayed 3 nights in Jun 2023

10/10 Excellent

amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique location Superb pool
Stayed 2 nights in Jun 2023

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing hotel that is all about relaxing. The staff were truly wonderful and couldn’t do enough for us. Our room was described as standard but was far beyond - beautiful, large and quiet. The pool and surrounding area was immaculate and offered a fantastic location to relax and chill. The food was simply outstanding. Would definitely visit again!
Stayed 3 nights in Jun 2023

10/10 Excellent

Lesley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We flew to Naples and hired a car as the resort is about an hour away. A taxi would cost upwards of €200. You would need a taxi to get anywhere, and there aren’t many of them. The staff were very attentive and arrived at the car park when we did to transport our cases, and us. The location is breathtakingly beautiful and the resort was blissfully peaceful. This is not really a child friendly resort although we did have a 4 year old with us. For example, no ice creams of any sort available and not allowed to eat a packet of crisps by the pool - although dogs are allowed in the restaurant we noted. The spa area is lovely and again it was very quiet. The rooms are also lovely. We had a junior suite and a superior room and we were very happy with the accommodation. Stylish rooms with air con, a safe, robes for the pool, champagne on ice on arrival and a balcony but not all rooms have a view. I would say this is the perfect couples retreat, not a family resort, but I loved it. Full of character and charm with all the comforts of a now famous hotel and spa.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Absolutely amazing 1 night experience. Such a different hotel in fantastic surroundings. Everything was first class. Staff so helpful and friendly. Spa was outstanding. Rooms so comfortable. Food quality 100%. Feel so lucky to be able to have stayed here.
Stayed 1 night in Apr 2023

10/10 Excellent

Krista, St. Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing!! The property was immaculate and the staff very friendly.
Stayed 2 nights in Apr 2023

6/10 Okay

Leonard

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel , no taxis out of hotel or footpaths so basically trapped in hotel , not English friendly more for Italians who get preference
Stayed 2 nights in Nov 2022

10/10 Excellent

Vincenzo

Stayed 1 night in Oct 2022

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remote so not easy for people travelling by public transport but a fantastic place to stay and relax. Great food and service. Going in mid September meant the weather was great but not too hot. The rooms were very clean, but perhaps needed information on how to work/locate things and how to use the spa etc. The manager Enrico, was the perfect host and so welcoming. Clearly, the hotel appearing on First Dates Hotel TV show has given the spa a very high profile (at least in the UK). We weren't the only ones tempted by the images from the show. Highly recommended 🤓
Stayed 2 nights in Sep 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent. Food, facilities and staff all very good.
Stayed 3 nights in Sep 2022

10/10 Excellent

Concetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely, relaxing stay at Aquapetra for 3 nights. The staff could not have been more helpful and accomodating, arranging transport, allowing a early check in when we arrived earlier than expected and even making us a takeaway breakfast when we checked out early for our flight home. The atmosphere was relaxing and 5* without being stuffy or snobby. The hotel itself was beautiful, rooms are basic but more than suitable for a short stay. The hotel itself is quite remote and the nearest town is very small so be prepared to stay onsite unless you have your own transport.
Stayed 3 nights in Jul 2022

10/10 Excellent

Merlynna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquapetra’s Star Staff!!!!
Fabulous service!! This place is beautiful but the real stars were the staff. My husband is in a wheelchair and at all times, we had help when we needed it. The hotel is surrounded by cobblestone paths, but the staff make sure that help is always at hand. Both Luca and Antonio the maintenance men were fantastic. Jon Marco from the restaurant was also marvellous!!! The cleaning ladies were superb, all the staff were! We ate at La Loggia under olive trees - absolutely sublime - and the deep tissue massage at the spa cannot be faulted. Only faults - they didn’t have scales for checking the weight of our bags, and the pillows were not the best I’ve slept with…
Stayed 4 nights in Jul 2022

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning place where each and every detail is almost perfect. Total relax is guaranteed, surrounded by the beautiful contrast between stones and trees. Staff is helpful in any possible way. In July it's not very crowded and it was like having two personal pools, indoor and outdoor, at home.
Stayed 5 nights in Jul 2022

8/10 Good

Anthony

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Stayed 1 night in Jun 2022

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem of a hotel
We had a great stay Facilities food and spa all very high quality Staff very helpful and interested
Stayed 2 nights in May 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility personified
Remarkably peaceful place, helped by being mid October no doubt. Excellent food at all meals
Stayed 2 nights in Oct 2021

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel slightly disappointing patio with no view . Super pool and spa and good food.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way. A hidden treasure that we will keep coming back to.
Stayed 3 nights in Jul 2021

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
Checkin was good and we got picked up in a golf buggy from the carpark which was only a 50 metre walk. Hotel room was nice, missed a few of the corners during cleaning. Bathroom was cosy but very narrow. We had an issue at the Spa as the receptionist could not understand our English which caused an issue, manager resolved this. Dinner was amazing! The portion sizes aren't great for the price but the quality was out of this world. Paid €28 for 2 glasses of local wine. Breakfast was ok. Hot options of Bacon and Scrambled Egg and cold options of pastries, ham & cheese and fruit juices. On our walk to breakfast we both slipped on the cobbles outside our room as the gardener was washing them. In all it was a lovely stay but I'd say it wasn't worth the money.
Stayed 1 night in Aug 2020

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
shocking customer service
Flights got cancelled so tried contacting the hotel through there website on three occasion no acknoledgement.Got a phonecall from hotel on day of booking asking where we were explained everthing to them really rude on the phone saying it was our fault and they have now taken the money out of our bank account.Have not replied to emails and refused to give us a refund .customer service absaloute shocking. We were hoping to book this hotel later in the year or next year when things improved with covid-19
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
ice place
Nice place...quiet and relaxing. Service not worth the price of diner & wine(compared to the rest of Italy)
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with excellent staff, really enjoyed our stay
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the stairs into the pool had broken tiles. my husband cut his foot on the step. spa facility didn't have any first aid. we had to wait for hotel stuff went to pharmacy. the blooding was really bad but hotel didn't drive us to ER. my husband had to drive our car to the emergency room. my husband took more than 10 days to get his wounds healed. want money back. couldn't use spa at all!!!!
Stayed 1 night in Dec 2019

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free spa visit included. No spa services included but use of the pools, jacuzzi, and steam room are free.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Deserves the 5th star. The spa is amazing and so is their Michelin star restaurant. The room's let the hotel down a bit but they are still very cute and rustic.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquapetra piece of heaven
Wonderful 4 night relaxing stay with my wife and teenage daughter. Picturesque resort with lovely attention to detail. Pool area and spa with additional heated pool was totally indulgent, aesthetically pleasing and met all of our varied needs. Excellent fine dining in their Michelin starred restaurant. Staff were very polite and attentive throughout which enhanced our experience.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool & spa facilities are fantastic , staff can't do enough for you, Michelin star restaurant and breakfast are great. However, you can go to the local town if you wish a cheaper meal. A very calming and relaxing hotel as surrounded with olive trees and all lit up at night. Total relaxation
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Quiet romantic setting beautiful grounds and building restaurant excellent
Stayed 3 nights in Mar 2019

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little peace and quiet time away
Ideal for time away from everything, i had high expectations for this hotel, after seeing it on First Dates Hotel TV show. Luxury! Sadly we had windy and cold days during our stay, we could only use the indoor pool, but that turned out to be a plus as the outdoor pool is in a sorry state, it was filthy dirty and bits missing from the ground surface, needs some TLC. The internet connection was awful even though you have a wifi box in the room. No tea/coffee facilities in the room. The grounds are wonderful, the views are spectacular. The staff are very helpful and friendly. The local town/village isn't much going on there, a few cafes and restaurants but they are far apart from each other. The restaurant on site is expensive, €20 for a starter, we decided against eating there as the choices on the menu wasn't really for us. The indoor pool was nice, warm and well looked after, the leather sunloungers are very comfortable. The rooms are nice, toiletries provided but no hair conditioner. You get luxury robes, flip flops which everyone goes to the pool in. The bed is very comfortable. Im all a nice stay.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Beautiful old place - just don't forget details
Lovely old buildings in beautiful location. Breakfast great but didn't think the attempt at fancyifying the Italian food at dinner really came off - much better if they kept it rustic. Staff very friendly and welcoming - top marks there. The spa was nice though no jacuzzi was a shame. The room was really nice with a great terrace but, as is often the case at such places, not enough attention has been made to keep the decor looking spotless - lots of bashes and scrapes/marks along the walls of the room from other people's luggage etc. Also - another trick which even the top-end hotels miss (and every place we stayed in Italy similarly missed), the shower head was full of limescale and so the water flow was at only about 30% until I used my fingernails to scrape off the crusted residue from the individual holes.
Stayed 1 night in Dec 2018

10/10 Excellent

Steve, Aylesbury Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent friendly staff, superb food, if only we could of stayed on our honeymoon longer!
Stayed 3 nights in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Setting
A magical setting up in the hills an hour from Naples, Staff were friendly and helpful, even with very little English. The whole place has it's own special charm not withstanding it's First Dates fame. Very quiet when we were there suited us. Pool could do with some maintenance (leaves etc) and some areas look a little neglected. Great cocktails and food in the bar/bistro area (although service a little slow - maybe as it was so quiet) Wouldn't allow our 17 month old in the indoor pool as was part of the spa (very disappointing). We got the train there and were collected in a (small) staff car. Dropped back off in town following day in a (dirty) works car. Found out all trains were cancelled and the hotel arranged a driver for us for €120 back to the airport.
Stayed 1 night in Oct 2018

10/10 Excellent

Kim

Stunning property
Perfect place for relaxing and unwinding. Grounds are stunning, my room had a small terrace that I enjoyed looking out across the olive grove. Would highly recommend and can’t wait to return.
Stayed 1 night in Sep 2018

10/10 Excellent

nicola, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and stunning. Relaxing and picturesque. Expensive but worth it. Attention to detail is faultless.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sally, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel in beautiful setting
Fantastic attentive staff Beautiful pool Food is amazing
Stayed 3 nights in Jul 2018

10/10 Excellent

Joris, Piedmont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and spa. Would come back to enjoy more :)
Stayed 1 night in Jul 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed opinions
The location and setting is superb. The whole stay was let down by the restaurant which was over-priced for the food they were serving, which was just average. The menu is very limited. Ordered a burger and chips from the bar menu one day and for €22 literally got a beef pattie with a 'small' portion of fried potato chips, no bun, no garnish/ salad, very poor. Breakfast was pretty under-whelming, cold eggs and bacon and more tinned fruit than you'd expect from this part of the world. The staff were very polite, pleasant and accommodating though. It would take more than a naff restaurant to put me off Italy or the lovely Italian people.
Stayed 3 nights in Jun 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is magic - but sadly no Merlin!
Really lovely hotel literally in the middle of know where. Hire car is essential. The drive from the airport is 'interesting' and the best advice is keep to the right as there will be a local definitely on your left hurtling by you way in excess of the speed limit - welcome to Italy! Food at the hotel was excellent, the breakfast buffet was also excellent. All staff were lovely and left you well alone.
Stayed 2 nights in Jun 2018