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Reviews of Fairfield By Marriott Bengaluru Rajajinagar

4 out of 5
Fairfield By Marriott Bengaluru Rajajinagar
59th C Cross, 4th M Block,rajaji Nagar, Bengaluru, Karnataka

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 214 reviews" "
Rating 8 - Good. 71 out of 214 reviews" "
Rating 6 - Okay. 29 out of 214 reviews" "
Rating 4 - Poor. 18 out of 214 reviews" "
Rating 2 - Terrible. 14 out of 214 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

muralikrishna

Stayed 2 nights in Mar 2024

6/10 Okay

Krishna Prasad

Traveled with group, Traveled with family
Awesome Breakfast!
Stayed 3 nights in Feb 2024

2/10 Terrible

Rajeev

Traveled with family
Liked: Amenities
I did check-in with proper bank debit card on file, I did notify the front desk as they confirmed my departure on Jan 23rd, I did acknowledge the same. Later, they indicated that the card was "invalid" that the usual Bank of America card I used with them even last time, they say I had to use it physically to charge, I was not told when I notify the front desk, in spite I did provide a local Bank card and came back with the same comment "invalid" I did use the same with Amazon to order was not there physically to charge. In spite of it, I did set up net banking and transferring funds to cover. I need to dispute some of the room charges, which is not the same as initial booked for, they raised the price, I will contact the same and indicate the discrepancies. Thanks, need your suppor to resolve this issue.
Stayed 9 nights in Jan 2024

6/10 Okay

manit

Liked: Staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Balasubramani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxurious stay
Excellent stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Arun

Stayed 3 nights in Nov 2023

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent and staff very courteous, excellent dining!!
Stayed 4 nights in Oct 2023

2/10 Terrible

Yasunori

Stayed 9 nights in Sep 2023

2/10 Terrible

Rajesh

Disliked: Staff & service, property conditions & facilities
terrible stay
terrible stay we had the property is run down it cannot be rated 5star according to me its a 2 star and its a shame to have the name Marriot attached to it...checkin alone was a nightmare at 4am you dont need teh hassel when you have paid for that day, rooms need to be renovated its totally old school, the PoOl area dont even go there its in a terrible state...all the pictures on the Hotel.com are of when the hotel was built, they need to provide the latest pictures...one day in the shower and suddenly NO WATER i had to dry teh soap and my self n leave the hotel for a meeting without shower...Lighting in the room is horrible ur literally in darkness see the picture attached even that was done after 2 days of complaining...if i had not paid in advance for the stay i would have checked out the following day...when i spoke to the reception for refund or NOT to charge my card n i wanted to checkout i was told they will still charge me had no choice BUT to stay on...infact hotel.com should review all their property on their website....will never go back to this hotel and will be doubtful to stay in a Marriot property....:(
Stayed 5 nights in Jun 2023

10/10 Excellent

Anzal

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was amazing as there was staffs all the time whenever we need something. On top of that they were very pleasing and attendive. Appreciate it. Thank you
Stayed 1 night in Jun 2023

8/10 Good

GANESH C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Garvita

Stayed 1 night in Jun 2023

10/10 Excellent

Shiva

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfield by Marriott
Good stay for a short period
Stayed 1 night in May 2023

4/10 Poor

Prakash

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed here for a 3-night stay. The hotel room was rundown. It had broken things like broken toilet paper, door handles, the exhaust fan in the bathroom not working, etc. Also, the bathroom didn't drain properly due to a construction mistake. The floor was below the drainage area, and water would stall. They also need to provide more fresh towels, and their paper towels/tissue paper provided in the bathroom stinks. The furniture and the floor were dirty. The positive part of the stay was the restaurant service. Kava restaurant had good food, and the staff were courteous. They took personal orders, delivered them to our tables, and prepared fresh coffees. I wouldn't stay there again due to the room quality.

6/10 Okay

VIREN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Maninder, san jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you entering hotel so front desk employees but especially Priyanka welcome you it makes you family friendly which makes you comfortable stay there. The transportation system need to be transparent in front .The overall stay is very enjoyable and comfortable. Thanks
Stayed 2 nights in Mar 2023

4/10 Poor

Jaleel said

Stayed 5 nights in Mar 2023

4/10 Poor

rajagopal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean as it used to be a few years ago. The towels were old and worn out. The shower room was not clean. The soap dispenser looked over used.

8/10 Good

Das

Liked: Cleanliness, staff & service, property conditions & facilities
Overall its good

4/10 Poor

JAMES

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed with quality of stay
Condition of hotel was not a fit for the brand of hotel. Small beds, off white sheets and towels, not so clean bathroom, stuffy hallway carpets. Not a good value for money spent.
Stayed 1 night in Dec 2022

2/10 Terrible

Chintan

Stayed 3 nights in Dec 2022

2/10 Terrible

Sweta

Stayed 2 nights in Nov 2022

4/10 Poor

Varun

Liked: Staff & service
Disliked: Property conditions & facilities
Infrastructure is poor.Seems waste of Money.The rooms are in very bad shape. Curtains are torn,Floor in pathetic shape. Bathroom door panels are rusted.Furniture seems not cleaned for ages. Room Views are pathetic.Its like staying in a 2 Star hotel. Food good and Hotel Staff are Very Good. House cleaning on 2nd day stay(18 sep) was done 5pm inspite of giving the keys at reception.Share the email I will send the images of room.
Stayed 3 nights in Sep 2022

2/10 Terrible

GURMEET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad hotel
wrong room was given. although booked double room they gave twin sharing room. the fridge was not working. the room was facing road and hence noisy. the room service was bad
Stayed 2 nights in Sep 2022

10/10 Excellent

Deep Jyoti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel for its ambience and staff. Breakfast was excellent and delicious. It was worth staying.
Stayed 1 night in Sep 2022

4/10 Poor

SUNEEL KUMAR SATULURI

Traveled with family
Disliked: Cleanliness, staff & service
Towels smelt bad. And corridors are very dark. Absolutely no ventilation.
Stayed 4 nights in Jul 2022

8/10 Good

Vimala

Stayed 2 nights in Jul 2022

6/10 Okay

parag

Traveled with family
Poorly maintained room but good location
Stayed 5 nights in Jun 2022

8/10 Good

Amrutha

Traveled with family
Liked: Cleanliness, property conditions & facilities
They required my passport and visa but did not tell me before arriving at the property
Stayed 1 night in May 2022

2/10 Terrible

Saabina

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgrace on the Marriott brand name
It was an extremely disappointing stay. The hotel wasn’t well maintained. Our bathroom shower was broken. The toiletries were not even labelled. When we entered the room, it smelt very unpleasant and we informed housekeeping, though there was nothing they could do about it. The breakfast buffet had juices that tasted stale. A group of us who chose the same hotel considering proximity to our meeting were all extremely disappointed. Some of my friends had very disrespectful behaviour from the employees, some of them had to repeatedly contact the front desk to get any form of response and some of them had no hair dryers or any other amenities. The manager seemed extremely apologetic and polite when we addressed the issues. However, it doesn’t seem like the hotel can make a quick recovery at this rate. This hotel charged premium rates and offered less than 2 star facilities. It felt like an absolute misuse of the Marriott Brand name.
Stayed 3 nights in May 2022

4/10 Poor

Aseem Shekhar

Stayed 4 nights in May 2022

4/10 Poor

Sanjay, Jamshedpur

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very sub standard and below par services Rooms not maintained well and un hygienic. Overall a bad experience. Complained to the hotel authorities and then they did some damage control
Stayed 2 nights in May 2022

8/10 Good

venkat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located. carpets were dirty and old needs replacement.
Stayed 4 nights in Apr 2022

4/10 Poor

Kaushik

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was pathetic and a disgrace to the Marriott brand. Sofa was stained, the bathroom was absolutely dirty and filthy with rusted items throughout. Shower head had green stains, dustbin inside toilet looked a 100 years old with cigarette stains and dings, without a disposal bag. No Mug even to hold toothbrush. The soap and shampoo disposal units seemed to make not use it. Room overlooked canteen section of an office, when the reservation made was for a city view. Thoroughly disappointing and a waste of money.
Stayed 1 night in Mar 2022

2/10 Terrible

Sidda J

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had booked twin but, was given queen which I realised after moving to the room. Staff should be more transparent in communicating ahead.
Stayed 1 night in Oct 2021
Response from Fairfield Marriott Rajajinagar on Oct 26, 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback, please accept our sincere apologies for inconvenience caused.

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Slightly dissatisfied with the experience
Stayed 3 nights in Sep 2021
Response from Fairfield Marriott Rajajinagar on Sep 23, 2021
Dear Guest, Greetings!!! Thank you for taking out your time and writing about our hotel. Please accept our sincere apologies for inconvenience caused during your recent stay.

6/10 Okay

Sunitha

Traveled with family
Disliked: Cleanliness
May or may not be a next time
Very disappointed with the hotel. I read some good reviews and went for it but the room they provided me was smelling so musty that we were coughing through the night with irritation. Had to put room freshners to manage our stay as no matter who we complained to, our room wasn't changed. Bathroom walls were mouldy and had hairs on the walls! Pillows were smelling like old and smelly. Its a 4 star and we expect the standards to be upto it. It was more like some roadside motel! My sister's room was better so we spent more part of our day there and went only for sleeping in ours. On a good note: breakfast was good, staff had a nice cheerful face. Food we ordered were also good.
Stayed 2 nights in Aug 2021
Response from Fairfield Marriott Rajajinagar on Sep 5, 2021
Dear Guest, Greetings!!! Please accept our sincere apologies for the inconvenience caused during you recent stay at Fairfield Marriott Rajajinagar. Highlighted issues has been taken positively in order to correct ourselves, trust it's isolated issue. Please give us another opportunity to showcase our hospitality once again.

8/10 Good

MohammedJaffer

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Fairfield Marriott Rajajinagar on Jul 29, 2021
Dear Guest, Greetings!!! Thank you for sharing your valuable feedback.

6/10 Okay

Verified traveler

Traveled with family and small children
so so.... nothing more to add
Stayed 2 nights in Jun 2021
Response from Fairfield Marriott Rajajinagar on Jul 19, 2021
Dear Guest, Greetings!!! We apologize for inconvenience and assure for better services in future

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
it was ok.. nothing special.. It would not hurt the staffs especially at the reception to at least smile at the customers.
Stayed 2 nights in Jun 2021
Response from Fairfield Marriott Rajajinagar on Jul 19, 2021
Dear Guest, Greetings!!! We apologize for inconvenience and assure you for better service in future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nice nites
Quick service. Caring service from staff at dining.
Stayed 2 nights in Jul 2021

10/10 Excellent

Puneet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality was close to perfect despite
Stayed 2 nights in Jun 2021
Response from Fairfield Marriott Rajajinagar on Jul 19, 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
THE PILLOWS WERE SMELLY ND THE BRAKFAST BUFFET WAS VERY MINIMAL AND SERVICE WAS VERY LATE AND THEY JUST THROW THE PLATES ON THE TABLE THERES NO PROPER ETTIQUE AND BEHAVIOUR FOR THE NAME
Stayed 2 nights in Jun 2021
Response from Fairfield Marriott Rajajinagar on Jun 19, 2021
Dear Guest, Greetings!!! We thank you for your valuable feedback and will definitely brief our team on above highlighted issues. Please accept our sincere apologies for the inconvenience caused.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in May 2021
Response from Fairfield Marriott Rajajinagar on Jun 7, 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback

10/10 Excellent

Goutam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
We felt safe, comfortable even in the current situation. The room service was top notch. The place looked really clean. We liked the food the most. We would love to come back and stay here.
Stayed 5 nights in Mar 2021
Response from Fairfield Marriott Rajajianagar on Jun 19, 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from Fairfield Marriott Rajajinagar on Mar 24, 2021
Dear Guest, Greetings!!! Thank you for your valuable feedback.

8/10 Good

MICHELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Looking forward to come back.
Stayed 2 nights in Feb 2021
Response from Fairfield Marriott Rajajinagar on Mar 18, 2021
Dear Guest, Greetings!!! Thank you for staying with us and sharing your valuable feedback, we would love to host you back.

8/10 Good

MICHELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good.
Stayed 2 nights in Feb 2021
Response from Fairfield Marriott Rajajinagar on Mar 18, 2021
Dear Guest, Greetings!!! Thank you for staying with us and sharing your valuable feedback, we would love to host you back.

8/10 Good

MICHELLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. No complaints.
Stayed 2 nights in Feb 2021
Response from Fairfield Marriott Rajajinagar on Mar 18, 2021
Dear Guest, Greetings!!! Thank you for staying with us and sharing your valuable feedback, we would love to host you back.