Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
64% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from USA

Great hotel, fantastic staff

Posted Aug 8, 2016
Pros: The people.
Location: The nearby park is delightful. It has special areas for meditation, yoga, acupressure foot pebble place, kids playground, & wonderful walking paths
The hotel staff made my stay (almost six weeks) exceptional. This includes front desk (kudos to Hafsa), breakfast buffet, housekeeping (special thanks to Mahibul), security, and all of the O2 Spa staff.
1 out of 5
by CHI MING from HK

Transfered someone balance to me. 胡亂收費

Posted Dec 1, 2015 on Hotels
I stayed five night and was think that the hotel is quite comfort even there is nothing beside the hotel. When I got the invoice when I check out, I found that there have three amount doesn't belong to me. I didn't order mutton but they charge me mutton. And charged me for two meal per night. All the bill doesn't have my signature as well and take half hour to delete those amount. However, when I get on the hotel car to airport, I double check again and found that there have one balance from other room transfered to me. I call the duty manager immediate and need him revise the invoice to me and refund the payment to my credit. He promised he will do it. However, after 3 days, I still didn't get any reply from them. I think I need to complain it to their HQ
5 out of 5
by Ashish from Singapore

Excellent hotel tucked in Koramangala

Posted Sep 28, 2015 on Hotels
Hotel is great if you have work in Sarjapur area or Koramangala. However, access to the highway to and from Airport is not great. Rooms are great and big. Service of the restaurant staff is good. The reception staff were extremely cold.
5 out of 5
by Tong from California

A haven in a busy city

Posted Jul 3, 2015 on Hotels
It is a wonderful hotel . The service is great! The room is great and it is located in the residential area , even though it is not that inconvenient , but I like it's quietness!
4 out of 5
by A verified traveler

good

Posted Apr 13, 2015 on Hotels
Stayed many times. ..and was already satisfied. ...
5 out of 5
by Blaze from Chennai

Mercure

Posted Mar 22, 2015 on Hotels
It is indeed one of the Best Hotels/ Service Apartments in Bengalure Today .
4 out of 5
by Ibrahim from Mangalore

Good

Posted Jan 5, 2015 on Hotels
Good
5 out of 5
by Shaik from hyderebad

superb experience

Posted Jan 2, 2015 on Hotels
It was really awesome mind blowing we all enjoyed well hotel atmosphere and surroundings clean ness and especially pool and service by hotel staff ....want to visit again soon
4 out of 5
by amit from New Delhi

Good location good price

Posted Dec 21, 2014 on Hotels
Large spacious rooms.
3 out of 5
by Amitabh from Stockholm

Mixed impressions

Posted Oct 25, 2014 on Hotels
What I liked: the breakfast and the service of all the staff What I did not like: noisy room if facing street, a bit run-down. The place needs some TLC. Also its embedded in a residential area so don expect to much action around. Stayed here 2-3 years ago and was kinda blown away by the whole ambience. Not so this time.