Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice hotel next to a shopping mall

Posted Aug 28, 2016
the staffs are very friendly. the restaurant is good and clean.
4 out of 5
by A verified traveler from p, Canada

Good business class hotel close to MG road

Posted Jul 18, 2016
Stayed for a family vacation , 3 of us, Easy check in, staff helped to choose my room, no extra charge for lake view. However the rooms are small, wash room was cramped. Electric power sockets were not working well- loose connection with the plugs; beds were well done and comfortable. Breakfast was excellent, was at pool side , good gym . Close to lido and 1 mg road mall, 5 min walk to metro, but not many family holiday people. Good for business and if you are single the room size is not a problem.
Comment from Hotel Management
Jul 18, 2016 by Manas Banerjee, Hotel Management
Dear Guest, Thank you for sharing your review with us. We are happy to know that you appreciate our prompt service , gym and breakfast spread by the pool at Lido all day dining restaurant. Your feedback is important for us to improve. We would like to share that the hotel is due for its refurbishment and we shall take your feedback during the refurbishment process. We look forward to have you with us soon. Best Regards Manas Banerjee General Manager Hyatt Bangalore M G Road
1 out of 5
by A verified traveler from Delhi

very small rooms & uneducated staff

Posted Jul 8, 2016
Extremely small rooms, Uneducated Staff, no basic amenities. All In all very bad experience with Hyatt.
Comment from Hotel Management
Jul 16, 2016 by Manas Banerjee, Hotel Management
Dear Guest, We have noted your concerns regarding our compact rooms. We would like to share with you that the hotel is due for its refurbishment and we shall take your valuable suggestions into consideration. There are various amenities which are available on request. Please do keep our front office associates informed about your requirements. We shall be happy to assist you. We would request you to treat this stay as a onetime act of aberration and rest be assured your next stay will be a comfortable and memorable one. Best Regards, Manas Banerjee, General Manager Hyatt Bangalore MG Road.
3 out of 5
by A verified traveler from Honolulu, Hawaii, USA.

Convenient hotel in the center of town.

Posted Jul 1, 2016
Pros: Its location, its appearance.
Cons: The hot water flowing through the bathroom pipes. Takes too long for the hot water!
Location: If you want to buy sarees it is only a auto ride away for a fine selections at DEEPAM. You can drink coffee at Coffee Bean and Tea Leaf.
Hotel is quiet, unassuming but comfortable and the service is polite especially Ms. Desiree was so helpful in registering and Ms Narita with the check out procedure. I always stay at Hyatt, when I come to Bangalore. I only wish that I don't have to wait so long for hot water to flow in the bathroom pipes! That you once again fr an enjoyable experience. C. R. Unni
Comment from Hotel Management
Jul 15, 2016 by Manas Banerjee, Hotel Management
Dear Guest, Thank you for taking time out to write review. We feel privileged when our guest write us back addressing the concern which can improve their favorite hotel brand. We have noted your concern and corrective action is being taken. We appreciate your kind words about Desiree and Naita and I shall personally share the same with them. We look forward to have you with us soon. Best Regards, Manas Banerjee General Manager Hyatt Bangalore M G Road
4 out of 5
by A verified traveler

MG road での買い物を楽しめます。

Posted Jun 23, 2016 on Hotels
MG Road の真ん中にあり、歩いて中級ショピングモールがあり食べ物には困りませんでした。 フロントスタッフも親切で特にフロントマネージャーには色々お世話になりました。 インド国内線の予約もフロントでやってくれました。
Comment from Hotel Management
Jul 15, 2016 by Manas Banerjee, Hotel Management
Dear Guest, We are glad you enjoyed your stay with us. Our strategic location is a preferred destination for discerning guest like you which enables them to explore the city. Your positive feedback encourages us to strive for excellence. We look forward to welcome you back soon. Warm Regards Manas Banerjee General Manager Hyatt Bangalore M G Road
3 out of 5
by A verified traveler

not so friendly

Posted Jun 18, 2016
Securities check every time u get out and get in back u as though u r a terrorist. these guys are not friendly at all... reception guys to me felt like they are my hosts. demanding and no friendly . Ac will never go below 23 degrees in the room I stayed. All Tv channels are not available. I stayed 4 nights and at the end of my stay I requested them to allow me check out at 6 pm as against the hotel policy (12noon), in vein. grrr... all in All, I probably will never go there again ..
Comment from Hotel Management
Jun 29, 2016 by Manas Banerjee, Hotel Management
Dear Guest, We regret the inconvenience caused to you during your stay because of our security checks. At Hyatt Bangalore safety and security of our guests is of paramount consideration and hence the multiple checks conducted. We have noted your concern regarding the lack of cooling in the room and fewer options in TV channels. We would request you to treat this is as a onetime act of aberration and will not be repeated during your forthcoming stay with us. Warm Regards Manas Banerjee General Manager, Hyatt Bangalore M G Road
2 out of 5
by Ravi from Delhi

Rooms are not good at all..Staffs are not cheerful

Posted May 28, 2016 on Hotels
The rooms are not only very small but also have a very cheap set up in terms of furniture etc.. The window glass was not clean.
Comment from Hotel Management
Jun 29, 2016 by Manas Banerjee, Hotel Management
Dear Guest, We are disappointed that we couldn’t meet your expectation. Hyatt is a business hotel and our rooms our ergonomically designed to cater to the needs of the modern day business traveller. We have noted your concern regarding the furniture which we shall take up during our refurbishment process which is currently being discussed. Your comment regarding the cleanliness of the window has been take-up with the concerned department and rest be assured you would not find any such inconvenience during your forthcoming stay. We look forward to welcome you back. Warm Regards Manas Banerjee General Manager Hyatt Bangalore M G Road
1 out of 5
by MEENA

Posted May 28, 2016 on Hotels
It was a great disappointment staying at this hotel
Comment from Hotel Management
Jun 27, 2016 by Manas Banerjee, Hotel Management
Dear Guest, We are disappointed to know that we could not meet your expectation. We would like to hear more from you to understand your requirements to serve you better during your forthcoming stays. Warm Regards Manas Banerjee General Manager, Hyatt Bangalore M G Road
5 out of 5
by Mark from Chicago, IL

Great hotel in a great central location

Posted May 27, 2016 on Hotels
Hotel was great. In very good shape and the room was really nice. Located right around the corner from a big mall so easy access to pick stuff up if you need. Seemed centrally located as you could hop in a tuc tuc and get most places quickly. Thought it was a great value for the price and I would definitely stay there again. But the best was the staff. They went above and beyond in every way possible to make sure my stay was comfortable. They were really outstanding.
Comment from Hotel Management
Jun 29, 2016 by Manas Banerjee, Hotel Management
Dear Guest, Thank you for your generous review and recommendation. We are delighted to know that you liked our hotel and its strategic location. Our associates put in their best effort to make your stay comfortable and it is encouraging to know that you appreciate our efforts. We look forward to welcome you back soon. Warm Regards Manas Banerjee General Manager Hyatt Bangalore M G Road
4 out of 5
by Satyabrata

Posted May 10, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Manas Banerjee, Hotel Management
Dear Guest, Greetings from Hyatt Bangalore M G Road! Thank you for appreciating our hospitality. We look forward to welcome you back soon. Warm Regards Manas Banerjee General Manager Hyatt Bangalore M G Road