Posted Mar 11, 2015 on Hotels
Great potential, but it looks like this place is let down by poor local management. Rooms were dusty and looked dated (there are holes in the bathroom - clearly for soap holders which have been removed, but the holes not covered). We once had a manager speaking loudly and eating breakfast alongside guests - which is unheard of in 4 or 5 star hotels. I have stayed in many Citadel properties around the world and clearly this is the worst.
Comment from Hotel Management
Jun 6, 2015 by Vignesh, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.
We will definitely look into the feedback which you have provided . We look forward to welcome you again with us .
Vignesh Mani ,
Assistant General Manager