Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
100% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Feb 12, 2016
Pros: The most pleasing part of my stay was the front welcoming man called CARLTON..He is a great ambassador for this hotel.
Cons: The English skills of all saff within the hotel.The hot water is luke warm in the evenings,and hot in the mornings.Obviuosly boilers not on.
Location: Great location.But baware of price charges by automen.Carlton is the guy!!!!
Great especially the outside man called Carlton.Rooms a little old ,but pleasant all round.Dont get a room facing Infantry Rd. ----- too noisy with the canstant horn beeping of the trafic
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2015 on Hotels
2 out of 5
by A verified traveler

Old hideous rooms

Posted Nov 19, 2014 on Hotels
Rooms are very old. Bathroom tiles are old and full of cracks. Not worth the amount you pay to stay at the hotel.
5 out of 5
by A verified traveler

Nice hotel

Posted Aug 7, 2014
The room was spacious unlike other hotels where it's cramped, clean, good good and professional staff. Had a nice time staying here. Highly recommended.
1 out of 5
by Vineet from Mumbai

Pathetic Services and Front desk Staff

Posted May 26, 2014 on Hotels
Pathetic Services and Front desk Staff. Does not know, how to handle customer and how to talk to them. Worst customer service :-(
3 out of 5
by Alex

Located in a quieter part of town.

Posted Mar 3, 2014
Pros: Service staff very attentive and responsive.
Cons: Front desk staff could have better training in how to treat customers properly.
Location: In a quiet part of town but not to far to walk or Tuk Tuk to shops and restaurants.
The very hotel front reception were very unprofessional in dealing with customers and came across very quick and a bit rude at times but got the job done even if it took longer than it should have. The inclusive breakfast in the dining room is all vegetarian, room service offers chicken sausage and eggs. We had a run in with a monkey coming in our room due to us closing but not locking the window. They managed to get it open and steal our bananas and oranges which they saw on the window ledge. The hotel had them replaced before we returned to our room from our day of sightseeing. House keeping staff were very attentive and offered to clean the room everyday and to change the towels. Overall experience was good.
3 out of 5
by A verified traveler

Located near MG road

Posted Dec 20, 2013
Comfortable stay...Breakfast Buffet was good...