Ratings based on 150 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from southampton

10 min walk to beach and seafront promenade

Posted Dec 29, 2017
Good clean nicely presented hotel.The staff were good friendly and very helpful with a smile on their face in first place ciprano well done. The food was good the and the service good. A little downside was the entertainment in the evenings and seating needs updating.
Comment from Hotel Management
Dec 30, 2017 by Eliana Alvarez- Hotel Manager, Hotel Management
Dear John, I´ve taken into account all you comments abour our entertainment department and we´ll do our best to improve our services. Thank you for taking time to write your review on here. We hope to see you soon back. Kindest regards, and Happy New Year 2018!
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice hotel fantastique

Posted Nov 2, 2017
Worth to spend ur holiday there fantastic hotelfood is great nice the days out they were beautiful I just want to say don’t miss it
Comment from Hotel Management
Nov 6, 2017 by Eliana Alvarez, Hotel Management
Dear Dino, Thank you very much indeed for your comments.We are so glad that you had an excellent holiday with us. The photograph belongs to Sandos Benidorm Suites, but as a part of our group we thank you again for your kind words. Kindest regards We hope to see you again soon in the not too distant future.
5 out of 5
Recommended
for Couples
by A verified traveler

great hotel

Posted Oct 30, 2017
This is a great hotel. Staff are friendly and helpful and the all inclusive options were very good. Well worth a visit.
Comment from Hotel Management
Nov 6, 2017 by Eliana Alvarez- Hotel Manager, Hotel Management
Dear guest. Thank you ever so much for taking the time to post your review here.We are so glad that you had such a great stay with us and that you enjoyed it . We hope to see you very soon again. Kind regards
4 out of 5
by A verified traveler

Good hotel near beach

Posted Sep 3, 2017 on Hotels
1. Location About 11 mins walk from the beach so very convenient. There are a lot of shops near the beach promenade. My airport shuttle wouldn't stop in front of the hotel so i had to walk round the corner to their sister hotel, Benidorm Suite, which was easy enough. 2. Food, etc. Was decent and plenty of choice. There was a waiter (forgot his name) that made an effort to speak to me in the buffet restaurant, and even remembered my name when i next bumped into him at the reception. Little things like that make a difference to a lone traveller like me :) i don't drink so was pretty pleased that they had a non alcoholic cocktail available at the bar. You could help yourself to tea, coffee and milk next to the lobby bar and take it back to your room where there is a kettle, cups, etc. 3. Cleanliness Can't complain. The cleaners do a good job. 4. Wifi If i had to moan about anything, i would say the wifi was a bit slow and resulted in me preferring to use my own mobile network as i got impatient having to wait so long for web-pages to buffer. 5. Suite Very spacious, and i liked how the tv was attached to a board that could be swivelled to face the sofa in the living room or to face the bed in the bedroom. I wasn't sure what the point of the kitchen was given it is an all inclusive hotel and i never need to make my own food........ Very nice balcony that could be entered from both the bedroom or the living room.
Comment from Hotel Management
Sep 5, 2017
Dear guest, Thank you for sharing your thoughts with regards to your holiday at the Marconfort Essence. We appreciate your feedback as it helps us to improve and your comments have been forwarded on to our different departments. Hopefully we will get the opportunity to welcome you back on future occasions. Kindest regards. Eliana Alvarez- Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from suffolk

Relaxing getaway.

Posted Aug 25, 2017
Wow from the word go, ideal location, away from the loud new town and ten minutes walk from the old town. Perfect for a relaxing getaway, with the busy night life on the doorstep. We stayed for 5 days but wished we'd booked for 7. The rooms are spacious and the beds are really comfortable. The food, we arrived to a roast beef dinner, can't get better than that. We would definitely recommend this hotel.
Comment from Hotel Management
Aug 26, 2017 by Eliana Alvarez- Hotel Manager, Hotel Management
Dear Liz, First of all, let me thank you for having choosing us to spend your holidays and also to share your opinion with other travellers. We hope you can back soon for another and longer "relaxing getaway". Kindest regards, Eliana Alvarez- Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Stoke-on-Trent

peaceful

Posted Aug 24, 2017
The hotel was a lovely hotel every one was very helpful nothing to much trouble . pools were very nice one had steps which I used every day as I have had knee surgery. plenty of choice at meal times have put a few pound on . A little walk to the strip so if you wanted fun and entertainment you only have a short walk. Will go back again.
Comment from Hotel Management
Aug 25, 2017 by Eliana Alvarez- Hotel Manager, Hotel Management
Dear Christine, First of all thank you very much for your time in posting a review in Expedia.com. We are glad to know you enjoyed your holidays at the Marconfort Essence. It would be a pleasure to receive you again in the near future. Kindest regards, Eliana Alvarez- Hotel Manager
4 out of 5
Recommended
for Couples
by A verified traveler from cornwall

Lovely hotel, friendly staff.

Posted Jul 31, 2017
Pros: Everything. Relaxed atmosphere good food and lovely swimming pools.
Cons: The entertainment in the evening was a bit hit and miss
Location: Quiet location and just a ten minute stroll to the lovely beach
Spent one week here with my granddaughter. Had a lovely relaxed and chilled out holiday
Comment from Hotel Management
Jul 31, 2017 by Direccion, Hotel Management
Dear Lynda, Thank you very much indeed for your kind review of your stay with us at Marconfort Essence. It is rewarding for us to know that we have been able to make your stay enjoyable. We look forward to welcoming you back in the future. Kindest regards, Eliana Àlvarez - Hotel Manager
5 out of 5
by Colin

Posted Jul 25, 2017 on Hotels
Wonderful. Couldn't make it better.
Comment from Hotel Management
Jul 27, 2017
Dear Colin, Thank you for taking the time to write your review. We are pleased that you had a nice time with us and hopefull you will return again very soon to Marconfort Essence. It wil be a pleasure for us to welcome you again. Kindest regards, Éliana Álvarez - Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeenshire

Lovely Hotel

Posted Jul 24, 2017
Enjoyed our weeks stay at this hotel, nice atmosphere. Although was slightly spoiled my the noise of younger guests in the last few days. With a mixed age range having swearing and shouting in the pool in the middle of the afternoon was rather annoying. The food was lovely throughout or stay, although one can see they do tend to cater for a more British clientele. We would return but perhaps earlier or later in the season when I expect the age range would be more suited to ourselves.
Comment from Hotel Management
Jul 24, 2017 by direccion, Hotel Management
Dear Susan, Thankyou ever so much for taking the time to write a few kind words on here. Great to hear that you enjoy your stay with us, and let me apologice if you were disturbed by another young guests. We thank you once again for your opinion and we look forward to seeing you soon. Kindest regards, Eliana Alvarez- Hotel Manager
3 out of 5
by Rachel

Posted Jul 15, 2017 on Hotels
The good: the pool, the clean spacious rooms, certain staff members (Cipriano and Tito are awesome!) The bad: food is mediocre, alcohol is worse, certain staff members are unfriendly and rude (front desk guy). I wish I could have upgraded the alcohol package to get decent quality stuff...I would have paid more for better beer, for example. The food was exciting at first because of the selection but if you're staying for more than a few days it gets boring and is often cold...the Indian restaurant was a nice change though. I was disappointed that there was no hot tub at the property though maybe that is not a common thing in Spain.
Comment from Hotel Management
Jul 19, 2017
Dear Rachel, What a pity to read your review and we have no idea you were unhappy or no report of this nature whilst you were here. Sadly there is nothing we can do now, only to review the service we offer and ensure this comment helps us improve. Despite your review I hope you choose Marconfot Essence in the future and we can restore your faith in us. Kindest regards, Eliana Alvarez - Hotel Manager