Ratings based on 80 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by helen

Great break for the festival

Posted Nov 21, 2017 on Hotels
Very concerned before we set off about the fact we didn't have a bed each but we had booked a triple room. Facilities not good for 3 people. Wifi was terrible also. Fantastic hotel and really appreciated the bottle of fizz for my friends birthday. No complaints except the bed situation.
Comment from Hotel Management
Nov 28, 2017
Dear guest, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. Looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
4 out of 5
by paul

Posted Nov 15, 2017 on Hotels
Comment from Hotel Management
Jan 2, 2018
Dear guest, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations again. Looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
4 out of 5
Recommended
for Everyone
by A verified traveler from cumbria uk

Nice hotel good location

Posted Oct 22, 2017
Nice hotel good location for beach and bars, room good only downside was the lifts were very slow and the pool didn't get the sun maybe this is different in the summer months, food was lovely we were half board and they allow you to have lunch instead of dinner if you prefer
Comment from Hotel Management
Nov 28, 2017 by Quality Manager, Hotel Management
Dear Wendy, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. Looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
5 out of 5
by Martin

This traveler left a rating score only Posted Oct 3, 2017 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler from Spain

Birthday weekend

Posted Oct 1, 2017
Great hotel, our second visit. Loved the food. Hotel put Carver in room to calibrate my Birthday, nice thought. Good attention to detail. However they need to update the entertainment in the bar.
Comment from Hotel Management
Nov 28, 2017 by Quality Manager, Hotel Management
Dear Keith, Thank you for your nice comment. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. Looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

A Nice Comfortable Hotel

Posted Sep 4, 2017 on Ebookers
Pros: In a good location, it was always clean & the food was good.
Cons: The dining room was quite cramped when it was busy.
Location: There are some good places nearby for evening entertainment The Rock & Roll House & The Morgan Tavern to name two.
I enjoyed my stay at the Flash hotel I found it spotlessly clean, it is in a good area close to the beach & the entertainment. I found the food in the hotel good the salad bar was excellent the only down sides were the age old problem of men having to wear long trousers for dinner which is a pain as you then have to change into shorts after you have eaten I also found the dining room a bit on the small side when it was full it felt a bit cramped but apart from that it was good.
Comment from Hotel Management
Sep 9, 2017 by Flash Hotel, Hotel Management
Dear guest, We appreciate your nice comments about our services and facilities and we will forward your positive feedback to our staff. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. We are looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Ayrshire, Scotland

Nice hotel in central location.

Posted Aug 23, 2017
Pros: Cleanliness of room. Entertainment at pool.
Cons: Food
Location: Closest beach has rock and shingle but 15 minute walk takes you to nice sandy beach. Old town is 10 minutes by bus and definitely worth a visit.
Lovely stay in this adults on,y hotel. Food ok but dining room is a bit cramped. Staff very helpful and friendly.
Comment from Hotel Management
Aug 26, 2017 by Flash Hotel, Hotel Management
Dear Michelle, We appreciate your nice comments about our services and facilities and we will forward your positive feedback to our staff. Our main goal is providing you the best stay possible and we are glad to know that we met your expectations. We are looking forward to welcoming you back soon. Kind regards, Flash Hotel Team
5 out of 5
Recommended
for Everyone
by A verified traveler from aberdeen scotland

Towel

Posted Aug 7, 2017
Had a problem with towels 3 times, had none for 36 Hours even though I phoned and went down to reception to ask for some.
Comment from Hotel Management
Sep 24, 2017 by Flash Hotel, Hotel Management
Dear guest, Thank you for choosing Flash Hotel for your recent holidays. We appreciate your comments to keep improving our services and facilities. Kind regards, Flash Hotel Team
5 out of 5
by Jacquelyn

Posted Jul 9, 2017 on Hotels
Had a fab stay at this hotel and will definately be back
Comment from Hotel Management
Jul 15, 2017
Dear Jacquelyn, Thank you for choosing Flash Hotel for your recent holidays and we appreciate your nice comments. We will be pleased to welcome you soon again. Kind regards, Flash Hotel Team
3 out of 5
by A verified traveler from Hertfordshire

Clean, bright room with great view

Posted Jul 6, 2017
Pros: Clean, bright room with great view and excellent food
Cons: Entertainments staff Quality of towels and cleaning staff making sure rooms were fully stocked Attention to detail by waiting staff
Location: Some great bars with tributes and karaoke. Not far from the Old Town where all the Tapas Bars are and a sandy beach, although rocks in the sea.
Some issues around cleaning staff and poor quality towels, however main issue was an adult only hotel with a childrens entertainer and poor Michael Jackson tribute act. Patronising entertainments guy with no knowledge of how to use music equipment. Also dress code for men is long trousers, although there were men with ripped scruffy jeans, 3/4 length track suit bottoms and girls in shorts so short you could see their bum cheeks. Some waiting staff were rude and did not always ask if you had finished before taking plates, on a few occasions we hadn't
Comment from Hotel Management
Jul 12, 2017 by Flash Hotel, Hotel Management
Dear Mr. and Mrs. Gilbert, We regret to see that your stay has not been entirely satisfactory. The hotel is provided with 24 hours reception and all the staff is always at your disposal in order to resolve any problem you have during your stay. We regret to inform you that your complaint can not be accepted as you did not report any problem with cleaning, entertainment, food or services and facilities during your stay. Regarding to the problem with the dress code, let me attach the text you can find in our website and which has been sent by our booking department to all our booking channels since the last 2 years. This is the text which you can find in our website: "Dress Code: Thus, in the restaurant at dinner time, that gentlemen must wear long trousers and not be admitted in swimwear. During breakfast and lunch, this code is not required." Also we tried to explain you that you must have been informed about the "Terms and Conditions" when you made your booking. Flash Hotel is very well considerated and valued by several booking channels. This good standing is due to the high quality of servicies and facilities offered but specialy to our profesional, servicial and friendly staff in all departments. We appreciate your comments in order to keep improving our services and facilities but we would have been pleased to help you if you had reported the incidents during your stay Kind regards,