Ratings based on 65 Verified Reviews

3.6 out of 5
67% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Derbyshire UK

Not a 4 star!

Posted Sep 10, 2017
Pros: Nothing, no, leaving!!
Cons: New management
Morose staff on reception, hospitality tray comprising kettle and plastic cups and nothing else, threadbare towels, lights in bathroom illuminated the bedroom causing broken sleep, small sachets of toiletries difficult to open, no seal on the shower screen, which resulted in a wet room, food not worthy of a 2 star, let alone an alleged 4 star... If its a genuine 4 star you want, try the Melia, or better still, the Royal, where yuo get value ..
4 out of 5
by andrew

Posted Jun 22, 2017 on Hotels
Air con not working in the room reported but not fixed. no free wifi,
4 out of 5
by julie

Ok for a one night stay

Posted Jun 19, 2017 on Hotels
Hotel in good position Clean and tidy Breakfast ok
5 out of 5
by martin

Romantic

Posted Jun 15, 2017 on Hotels
Went for a short break.room cleaned 2 out of 3.shud of been 3.but we wer still in bed lol.think it was my fault tho as i dont think she heard me say later please.their was rust round outside of bath.but overall room was modern and big.nice pool area.enuff beds to sunbathe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 22, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Belgium

Good hotel with nice staff. All in recommended

Posted Mar 18, 2017
Pros: the staff is very friendly. the food is good.
Cons: Friendly off the front desk staff. They do there job but aren't that friendly.
Location: Near the beach (5 minutes walk) which is clean and good. Also the city Alicante is very beautifull. Historical and still quiet.
Very nice staff special the people in the restaurant and the bar. Only the desk people are not that friendly - they do there job so that's oké. For a few euro a week more the all in is surely recommended. Nice, big and clean rooms.
2 out of 5
by A verified traveler from uk

Beautiful room

Posted Mar 12, 2017
That's were it ends really,beautiful room lovely and clean.bar area not good outside area full of people on bikes pushing them by the sunbeds really annoying, couldn't use the pool until these people (on the bikes) had trained, had to use a bathing cap and flip flops never heard of this at a hotel before, felt as though the staff were just catering to the (bike people's) every wish even down to the food
4 out of 5
Recommended
for Everyone
by A verified traveler from warrington

Nice hotel good location

Posted Dec 20, 2016
Pros: Local, food good
Cons: Entertainment
Location: Near to the beach with many shops and bars nearby
Just come back from Benidorm where it rained for 4 days however the hotel made us feel very welcome offering good All inclusive. Highly recommend to any family, good size rooms which were cleaned daily. Good hotel will be going back.
4 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Close to shops, 15 mins away from main strip. Clean hotel big rooms with a large bathroom. Bath and a shower. Didn't think much of the food but everyone has different tastes. Friendly and helpful staff, with animation team for kids. Will be returning next year
4 out of 5
by A verified traveler

Clean, basic hotel in a very vibrant area.

Posted Sep 18, 2016 on Hotels
Clean, basic but good hotel in a very virbant area.