Ratings based on 961 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 13, 2017 by Bibiana Ramos, Hotel Management
Dear Guest, Thank you very much for your evaluation, your opinion is very important for us and we value each comment you give us. Please consider staying with us. Best Regards, Bibiana Ramos Guest Relations Manager
5 out of 5
by Nafees

Great

Posted Sep 10, 2017 on Hotels
Perfect for a short overnight at MEX
Comment from Hotel Management
Sep 13, 2017 by Bibiana Ramos, Hotel Management
Dear Nafees, Thank you very much for giving us your comments we are happy to know that our convenient location benefit your stay. Please visit us again!! Best Regards,
5 out of 5
by Jose L

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017 by Bibiana Ramos, Hotel Management
Estimado Jose, Muchas gracias por tomarse el tiempo en evaluar nuestro servicio. Nos da mucho gusto saber que nuestro servicio fue de su agrado. Esperamos regrese muy pronto. Saludos cordials.
5 out of 5
by Kathryn

Posted Aug 31, 2017 on Hotels
Nice hotel, convenient for flights. Lovely buffet breakfast but quite expensive. Good personnel in all areas.
Comment from Hotel Management
Sep 5, 2017 by Bibiana Ramos, Hotel Management
Dear Kathryn, It is an honor for us to have your review on our property, we are very happy to know that we met your expectations and that you felt very good treated. We really hope you consider visiting us each time you visit Mexico City. Best Regards.
4 out of 5
by Donald

Expensive but convenient

Posted Aug 28, 2017 on Hotels
Room shows wear but is clean and well-maintained and felt like a Hilton. Was a bit stuffy and took several hours for the cooling system to get the room below 74 F. Bathroom was great - overall it was fine and right out the door to security and the departing gates. WiFi was disappointing - interesting now that hotels advertise free wifi - but that hasn't been upgraded in over a decade and is almost worthless.
Comment from Hotel Management
Sep 5, 2017 by Bibiana Ramos, Hotel Management
Dear Donald, Thank you so much for sharing your experience lived on Hilton Mexico City Airport, we are happy to know that you enjoyed our facilities and the everything worked well for you during your stay. please come bank in a no distant future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Airport Hotel

Posted Aug 27, 2017
Very quiet. Easily located. Friendly staff This should be all you need but Expedia seems to need more
Comment from Hotel Management
Aug 27, 2017 by Bibiana Ramos, Hotel Management
Dear Martin, Guest it is an honor for us to have your comments, we are happy to know that you enjoyed your stay at our property. We really hope you conceder staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh NC

So covenient

Posted Aug 25, 2017
Nothing like walking out of your hotel and straight into the concourse. Perfect convenience. Plus, staff was very helpful and friendly. The lobby had a great view of planes coming and going. Room had no view, but that didn't both us. It was a very dark and quiet room, perfect for a long sleep.
Comment from Hotel Management
Aug 27, 2017 by Bibiana Ramos, Hotel Management
Dear Guest, Thank you very much for sharing your experience lived at our property, being the only hotel at our property you will never be late. We really expect you come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 23, 2017
Pros: Expedia
Cons: None
Location: none
My stay was wonderful and pleasant , the food and hospitality were amazing
Comment from Hotel Management
Aug 23, 2017 by Bibiana Ramos, Hotel Management
Dear Guest, It is an honor for us to know we made of your stay a wonderful experience!! I will personally share with our team your comments and we really hope you come back again. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good but terribly expensive

Posted Aug 23, 2017
Good hotel but not worth 200 USD per day. Location is great. But so are three other hotels.
Comment from Hotel Management
Aug 23, 2017 by Bibiana Ramos, Hotel Management
Dear Guest, Thank you very much for taking the time in giving us your feedback, we will be working hard to improve our services and we really hope you consider coming back to our property. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent choice

Posted Aug 21, 2017
Pros: everything
Location: good choice if you have a connection flight
excellent choice if you need to stay at the airport. everything is high quality, very clean hotel, comfortable beds and friendly staff.
Comment from Hotel Management
Aug 23, 2017 by Bibiana Ramos, Hotel Management
Dear Guest, Thank you so much for your feedback!! We are happy to know you met your expectations and that you were happy during your stay we really hope you have the opportunity to come back again!! Regards