Ratings based on 179 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from connecticut

Room smelt like urine

Posted Sep 11, 2017
Upon opening the door to the room wee were struck with a horrible smell of urine, I contacted the front desk who informed me all rooms were sold out. She broght down febreeze which only masked the smell and pretty much made it worse. I looked for other hotels but everything was sold out otherwise we would have left. I will not ever go back there.
Comment from Hotel Management
Sep 13, 2017 by GM, Hotel Management
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely, Blaise General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Nice motel close to town and events

Posted Sep 9, 2017
Pros: Close to town and events we had planned. Easy access to highway.
Cons: Update some of the furniture.
Location: Scenic area, nice museum, shopping at outlets in nearby area.
We spent thee weekend in Bennington and had a clean, comfortable room at the Best Western.
Comment from Hotel Management
Sep 12, 2017 by GM, Hotel Management
Thank you for taking the time for the review. We are glad you had a good stay with us. Sincerely, Blaise General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Coram, New York

great hotel close to Bennington College

Posted Sep 4, 2017
Pros: The people running the hotel, plus Breakfast was spot on.
Cons: Be pet friendly
Location: Perfect next"s to the main road. supermarket and walmart right next store
Staff was great, pool was cold but the outside temp was 70. The gym looked new
Comment from Hotel Management
Sep 5, 2017 by Blaise, Hotel Management
Glad you had a good stay with us. Thank you for taking the time for the review. Sincerely, Blaise General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and staff

Posted Aug 28, 2017
Check in was easy and the woman in the lobby was excellent! Room was in a great location and was newly renovated and very clean! Would definitely recommend to a friend!
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
We're glad that our staff was great and you had a good stay with us. We appreciate you taking the time for the review. Sincerely, Blaise General Manager
3 out of 5
by A verified traveler

Nice room, quiet

Posted Jul 6, 2017
I was disappointed that there was no wifi available for the three days I was there. Also, the air conditioner control was broken.
Comment from Hotel Management
Jul 7, 2017 by B, Hotel Management
Thank you for taking the time for the review. The a/c unit has a remote control that is set for the convenience for our guests to use either in chair or bed. I do apologize about the wifi and are waiting to be scheduled for our upgrade anytime soon. Sincerely, Blaise General Manager
4 out of 5
by john

On the way to Quechee Balloon Festival

Posted Jun 20, 2017 on Hotels
Nice room. This is an older facility but it was clean and everything worked.
Comment from Hotel Management
Jun 26, 2017
Thank you for the review. I'm glad your stay was good. We hope to see you again. Sincerely, Blaise Johnson General Manager
4 out of 5
by John

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Thank you John for the scoring. I'm glad your stay was good. We hope to see you again. Sincerely, Blaise Johnson General Manager
4 out of 5
by A verified traveler

Glad i chose best western

Posted Jun 12, 2017 on Hotels
Everything was great, exept for one thing. The wifi did not work and i did not get cell service in my room, so i ended up missing 2 imporant phone calls. Other than that it was a wonderful experience.
Comment from Hotel Management
Jun 15, 2017
Except for the wifi, I'm glad your stay was good with us. I do apologize for the issues. We have just signed a new contract to upgrade our wifi and are waiting for the date. We hope the next time you come you will give us a call so we can make sure all is as it should be for your stay. Sincerely, Blaise Johnson General Manager
4 out of 5
by KAROLYN

Posted Jun 4, 2017 on Hotels
Comment from Hotel Management
Jun 10, 2017
Thank you for the scoring. We appreciate you taking the time. I'm glad all was good for your stay.
4 out of 5
by A verified traveler

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jun 10, 2017
I'm glad your stay was good. Thank you for the scoring. Sincerely, Blaise Johnson General Manager