Sundeck

Reviews of The Lodge at Bromley

3.5 out of 5
The Lodge at Bromley
4216 Route 11, Peru, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 260 reviews" "
Rating 8 - Good. 98 out of 260 reviews" "
Rating 6 - Okay. 28 out of 260 reviews" "
Rating 4 - Poor. 9 out of 260 reviews" "
Rating 2 - Terrible. 5 out of 260 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rich on Mar 20, 2024
Thank you Edward. Hope to see you again soon!

10/10 Excellent

Anthony

Stayed 2 nights in Mar 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and lounge area is very big and comfortable. Nice sitting in front of a wood fire and playing pool later. Basement rec room is big with a pool table.
Stayed 1 night in Feb 2024
Response from Rich on Mar 20, 2024
Thanks for visiting us Joan!

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, staff & service
Best part of the Lodge is their staff and location we had ski in and out for Bromley mountain. Hotel is older and gear toward families. No pool or hot tub, gym or sauna. Breakfast is included and small bar that opens on weekends?
Stayed 2 nights in Feb 2024

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property is a little dated, but quant. Hallways are loud late at night. Got woken up a couple of times and we were in an end room. Went to the bar area to get a little snack and relax before we needed to get to our destination. The drinks were ehhhh, it wasnt a complicated drink but had to tell the bartender several times what we wanted. Ordered a pizza, some chili and mac and cheese. Got the pizza after a long wait for what was the size of a personal pan pizza and wasnt very good. Still waiting for the rest to come, we finally went to the bar and paid for our food, and yes even the stuff we didnt get and walked out. Hopefully someone got to enjoy our chili and mac n cheese. Not a huge deal, would probably stay again...the view is amazing there.
Stayed 1 night in Feb 2024
Response from Tricia Tompkins- Hotel Director on Feb 22, 2024
Dear Kimberly,Thank you so much for taking the time to leave us your feedback and we truly apologize that we did not meet your expectations. We have gone ahead and refunded the food on your credit card, so you should see that credit come through. We are also closing the Lodge at the end of March and going through a full renovation with a new restaurant, so we will greatly improve our food options. Our expected re-open date is December 2024. We do hope that you will return and thank you again for staying with us.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The host Rob is on point. Great spot
Stayed 3 nights in Feb 2024

8/10 Good

Diane

Stayed 1 night in Feb 2024
Response from Rich on Mar 20, 2024
Thank you Diane!

10/10 Excellent

Brian, Toms River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob was so welcoming!! Incredible staff. Walk to the main lift!! We will be going back
Stayed 1 night in Feb 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jim

Traveled with family
Liked: Cleanliness, staff & service
Older and outdated.
Stayed 2 nights in Jan 2024

4/10 Poor

Mario

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I understand this motel is getting remodeled soon but it shouldn’t even be open, just poor overall. The staff was the best part. Continental breakfast is included but try to sell you on an up charge breakfast for $10 extra a person which is not worth it…my pancakes were raw. Food was just awful. Maybe I’ll try again after remodel but this place is over priced and just not worth the money.
Stayed 1 night in Dec 2023

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Katie

Traveled with family
Liked: Staff & service
Disliked: Amenities
The rooms were just plain outdated but had microwave&a fridge. But when my kids were to use the tub, it didnt seem so clean and also, the tissues were not replaced which made me wonder if they even cleaned the bathroom in general. If not skiing at bromley for the price I dont think its worth it. Although if skiing at bromley it is right next to it. The continental breakfast also had a bagel, white/wheat breat , yogurt , apples and boiled eggs , coffee and juices and that was it which to me was very disappointing.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Hi Katie,Thank you for taking the time to provide us with feedback regarding your stay with us. We apologize that we didn't meet your expectations. We did want to share that we are going through a full renovation of the lodge and opening a new restaurant in December 2024. We hope you will come stay with us again with our new product.Thank You.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The night manger Robert greeted us with a smile and was very professional. He made us feel welcomed and comfortable in a place we never been. I highly recommend this place for your stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unique in its own way the the moutain and view and how they were able to help my fiancé propose to me there with my family surrounding me and the beautiful view
Stayed 2 nights in Oct 2023

8/10 Good

Abdul, Murphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Aimee

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel were outstanding!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Oliver, Rye Brook

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Employees were friendly but this property needs a lot of updating. The hallway had a bad odor. Had we seen it before booking, we would have stayed elsewhere.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 16, 2023
Thank you so much for taking the time to give us feedback regarding your stay. We wanted to let you know that we are under new management and that the property will be going through a full renovation in March 2024 with plans to re-open in December 2024. We hope that you will consider staying with us in the future.

10/10 Excellent

kathy

Liked: Property conditions & facilities
Wonderful room, very clean and comfortable. The views were amazing
Stayed 1 night in Oct 2023

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Needed updates bed nice but room need help with decor! Kind desk folk.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 16, 2023
Dear Linda, Thank you so much for taking the time to leave us a review. We wanted to let you know that we are under new management and will be going through a full renovation beginning March 2024 with plans to re-open in December 2024. We hope to welcome you back in the future!

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in staff and stunning views from the room.
Stayed 1 night in Sep 2023

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exceptionally clean, staff most helpful and friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Francisco, Duran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service upon arrival, recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Karliane

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Maria

Traveled with family and small children
Liked: Staff & service
It was right next door to Bromley Mountain and the Adventure Park.
Stayed 2 nights in Aug 2023

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was able to get a reservation the day before my travel to VT. The property was clean and the staff was organized and friendly. The view from the small terrace was excellent.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Superfriendly. Great games and facilities for familiy fun.
Stayed 1 night in Jun 2023

10/10 Excellent

Ping

Stayed 1 night in Jun 2023

8/10 Good

Nadine

Stayed 3 nights in Mar 2023

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ski in/ ski out lodge!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retro Gem!
Rob at the front desk was awesome! So friendly and helpful and really genuine in wanting us to have a great time. There was a DJ (or music at least) playing from 8-10 In the dining room but was very respectful and wound down immediately after. Breakfast was great the next day and beautiful view of the mountain! The place itself has a retro vibe with the decor and paint, but room had all features we needed.
Stayed 1 night in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
Had a wonderful stay and skied Bromley. It was quiet and comfortable for resting. The lodge was clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Muna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Margaret on Jul 27, 2022
Thank you very much, Michael! We are all glad that you enjoyed your stay. Hope to welcome you back soon.

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average clean but aging facility
Friendly staff no hot breakfast 10 minutes to the nearest restaurant TV reception was poor no ESPN
Stayed 2 nights in Jul 2022
Response from Margaret on Jul 27, 2022
Thank you for your comments, Roger. There have been several suggestions that we offer a hot breakfast, which we will hopefully be able to offer once the severe staff shortage sorts itself out. Sorry about the TV, the summer storms last week affected our satellite reception.

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Margaret on Jun 6, 2022
Thanks, Craig! So glad to hear you liked your stay with us. I will share this with the staff and we all look forward to welcoming you back to Bromley!

10/10 Excellent

Michael, Mystic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ski in/out location. This made it easy to get first tracks! Breakfast was filling and decent. Bob, the guy at check in was super friendly and helpful. Check out at 12 let us have an early lunch in the room instead of at the lodge.
Stayed 1 night in Feb 2022
Response from Margaret on Jun 6, 2022
I'm so glad that you have a great stay with us. Your comments will be shared with the staff. Hope to see you on the slopes again this winter! with thanks,

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay for a weekend ski trip. The staff was welcoming and friendly, rooms were clean and comfortable, and the included breakfast was great fuel for a day on the slopes. The Lodge is a prime example of warm and comfortable Vermont hospitality.
Stayed 2 nights in Feb 2022
Response from Margaret on Jun 6, 2022
We really appreciate your kind words. Each staff member's goal is to provide just that, warm and comfortable Vermont hospitality. With thanks from all of us,

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Margaret on Jun 6, 2022
Thanks, Shawn!

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect lodge for skiing
Would highly recommend for a family ski trip! Every person we met was very friendly and welcoming. The room was very clean, beds were really comfortable and the room was plenty big enough. Had a ski in ski out room which I would highly recommend is possible. With the room came a reserved parking space in the lot. Left our skis outside the door. Breakfast in the morning was excellent, bacon, eggs, pancakes, yogurt, cereal, bagels, etc. You won’t be disappointed.
View from outside the door
Stayed 2 nights in Jan 2022
Response from Margaret on Jun 6, 2022
So glad you enjoyed our Ski in/out room with dedicated parking. It's another way we try to make a ski vacation easy and fun for our loyal families. Hope to see you again soon!

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was incredibly accommodating and helpful throughout our stay. It felt more like Family that staff, as they made us feel very welcome from the 1st minute there. Very Friendly and Warm. Free Breakfast was delicious and plentiful. Kids Game Room in the Bsmnt and Easy access to Bromley Mountain was also very thoughtful.
Stayed 3 nights in Jan 2022
Response from Margaret on Jun 6, 2022
Thanks David! We are lucky indeed to have a great staff. I will share this with them. See you next winter! or better yet, try out the Mountain Adventure Park on Bromley this summer.

10/10 Excellent

errol, GREAT NECK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful and friendly staff. Great VT lodge feel.
Stayed 4 nights in Dec 2021
Response from Margaret on Jun 6, 2022
Many thanks! The staff appreciates the recognition! Hope to see you next winter!

10/10 Excellent

nakul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Had 5 ladybugs
Stayed 2 nights in Oct 2021
Response from Margaret on Dec 22, 2021
Thanks for your positive review. We apologize for the Lady bugs, but do hope they bring you good luck for the new year. ( they have been attended to ! }

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly service, fabulous view
Stayed 1 night in Oct 2021
Response from Margaret on Dec 22, 2021
Thanks! We appreciate your review. Happy New Year!

8/10 Good

Ernie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful location
Stayed 1 night in Oct 2021
Response from Margaret on Jun 6, 2022
Thank you, Ernie. Hope to see you again!