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Get an overview of this hotelFamily-friendly hotel with 5 restaurants and full-service spa


This family-friendly Benowa hotel is within 1 mi (2 km) of Gold Coast Regional Botanic Gardens, Pindara Private Hospital, and Metricon Stadium. Emerald Lakes Golf Club and Carrara Sports Complex are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Room Amenities

All 331 rooms offer free WiFi and free wired Internet, plus pillowtop beds and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Renovations & Closures

The hotel will be renovating from 27 September 2015 to 31 March 2016 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, RACV Royal Pines Resort features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. High-speed wired and wireless Internet access is complimentary.

Event facilities include conference space and meeting rooms. This luxury hotel also offers a children's pool, a health club, and a spa tub. Complimentary self parking is available on site.

RACV Royal Pines Resort is a smoke-free property.

  • 24-hour front desk 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Children's club (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 12 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of floors - 22 
  • Number of restaurants - 5 
  • Outdoor pool 
  • Outdoor tennis courts 5 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Television in common areas 
  • Tennis on site 
  • Total number of rooms - 331 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 1991 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Outdoor tennis courts  

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Private bathroom 
  • Room service (24 hours) 
  • Shower/tub combination 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kalinda Restaurant - This restaurant specializes in seafood and serves breakfast and dinner.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.

Arakawa Japanese - This restaurant serves dinner only.

Arika Pool Bar Terrace - This restaurant serves dinner and light fare.

Videre - This restaurant serves brunch and dinner.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time ends at Midnight

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: AUD 30.50 per person (approximately)
  • Valet parking fee: AUD 9 per night (in/out privileges)
  • Rollaway bed fee: AUD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Auto Club Member Only

Guests booked in the Auto Club Member only room category must show their Auto Club Membership Card (such as RACV, RACQ, NRMA, AA, AAA, or JAF) at check-in to receive the discounted rate.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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