Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from North Carolina

Posted Sep 11, 2016
Pros: Nothing stands out
Cons: Reassign parking spaces to place them close to entrances
Handicapped parking is too far away fro hotel entrance.
4 out of 5
by A verified traveler

Warm and friendly with a view

Posted Sep 7, 2016
Location: Love St. Joe's!
Enjoyed our stay except for the noisy highway outside our room. Don't know if it was because of a holiday weekend, but very, very busy so you couldn't enjoy your room with the windows open. Otherwise, nice place, nice staff, and great location across from the lake!
Comment from Hotel Management
Sep 8, 2016 by Management, Hotel Management
Hello, Thank you for taking time to review our hotel. We are glad to know you enjoyed your stay with us and found the hotel and staff nice. We hope to see you again soon!
5 out of 5
by A verified traveler from Rochester Hills, MI

Posted Sep 7, 2016
Wonderful, helpful and friendly staff. Towels and linens in excellent condition, mattresses thick and comfy. Clean BR. Room and towels didn't have unusual smell. I like having a microwave and fridge, ( although we didn't use it) convenient esp. for families with kids. Nice breakfast. Only recommendation, the coffee maker should not be in the BR, unsanitary to place it right next to the toilet bowl..Otherwise we had a comfortable stay.
Comment from Hotel Management
Sep 8, 2016 by Management, Hotel Management
We appreciate you taking time to place your review. It is great to hear you found the staff wonderful, helpful, and friendly. Thanks again!
4 out of 5
by A verified traveler

Close to the beach!

Posted Aug 13, 2016
We came to St Joseph area with on vacation with our family of 5. We really enjoyed our stay at this hotel. You can tell that it's dated in some areas, but the staff was very friendly and the rooms were pretty clean. The hotel is also a short drive away from Silver Beach which was a plus since this beach has everything from a splash park to a few restaurants. We would definitely stay here again!
Comment from Hotel Management
Aug 16, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel. We are glad to know you enjoyed Silver Beach and the interactive splash pad. We hope to see you again soon!
3 out of 5
by A verified traveler from St. Joseph, MI

Overpriced hotel.

Posted Aug 9, 2016
Pros: It appeared to be clean.
Cons: Update the hotel rooms. Taste the food you are serving.
Location: shopping and wineries
The hotel room we stayed in, was rather large, the bed was comfortable. That is about it. I booked rooms for my husband and myself along with 3 other couples and all 3 of them were placed in rooms with beautiful views. To start off with, when I walked into our room, the air had not been turned on and it was extremely hot and stuffy. The room appeared to be clean. Our view was the view of the loading dock and a nasty roof top. While all 3 of our friends had rooms with lakefront views. The décor in our room was extremely outdated, like something from maybe the 80's and the paint colors made it look dark and dingy. The hairdryer in the restroom worked, however, it only has a cord that is about 2 or 3 ft long. You had to stand right next to the door and wall in order to be able to use it. The room did have a refrigerator. We used to cool a bottle of pop. Far from being cold. We had turned the air conditioner on when we went into the room, prior to leaving for dinner. When we returned the room was cooler, but never really got comfortable thru the night. I tasted the orange juice In the morning and found that to be disgusting. I did not bother to try the rest of the breakfast. I had stayed in a Holiday Inn Express just 2 weeks earlier and found a much nicer room and breakfast for more that half less then we paid here. Just not impressed and will check out other options when we return for another visit to St. Joseph.
Comment from Hotel Management
Aug 16, 2016 by Hotel Staff, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
by Kevin from Westville

sweet serenity for two.

Posted Jun 29, 2016 on Hotels
Second stay. This was our 35th wedding anniversary.
Comment from Hotel Management
by Staff, Hotel Management
We hope you had a wonderful anniversary!
4 out of 5
by A verified traveler

Posted Jun 29, 2016 on Hotels
Comment from Hotel Management
by Staff, Hotel Management
Thank you for rating us!
5 out of 5
by A verified traveler

Good time bye good time bye all

Posted Jun 23, 2016 on Hotels
Had a great time with the family and the pets
Comment from Hotel Management
by Staff, Hotel Management
Glad to know you had a great time! We hope to see you again!
5 out of 5
by Annette from Indiana

Good clean updated motel

Posted Jun 23, 2016 on Hotels
Everything was good, comfortable bed, able to watch sunrise and sunset just had to cross road. We had booked with Hotel.com did not get as big as room as we had requested, overall nice motel.
Comment from Hotel Management
by Staff, Hotel Management
Hello Annette, We are glad to know you found the bed comfortable watched the Lake Michigan sunsets! We hope you have a safe and great rest of the summer!
4 out of 5
by Daphnie

Posted Jun 19, 2016 on Hotels
Comment from Hotel Management
by Staff, Hotel Management
Thank you for taking time to rate us!