Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Close to the beach!

Posted Aug 13, 2016
We came to St Joseph area with on vacation with our family of 5. We really enjoyed our stay at this hotel. You can tell that it's dated in some areas, but the staff was very friendly and the rooms were pretty clean. The hotel is also a short drive away from Silver Beach which was a plus since this beach has everything from a splash park to a few restaurants. We would definitely stay here again!
Comment from Hotel Management
Aug 16, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel. We are glad to know you enjoyed Silver Beach and the interactive splash pad. We hope to see you again soon!
3 out of 5
by A verified traveler from St. Joseph, MI

Overpriced hotel.

Posted Aug 9, 2016
Pros: It appeared to be clean.
Cons: Update the hotel rooms. Taste the food you are serving.
Location: shopping and wineries
The hotel room we stayed in, was rather large, the bed was comfortable. That is about it. I booked rooms for my husband and myself along with 3 other couples and all 3 of them were placed in rooms with beautiful views. To start off with, when I walked into our room, the air had not been turned on and it was extremely hot and stuffy. The room appeared to be clean. Our view was the view of the loading dock and a nasty roof top. While all 3 of our friends had rooms with lakefront views. The décor in our room was extremely outdated, like something from maybe the 80's and the paint colors made it look dark and dingy. The hairdryer in the restroom worked, however, it only has a cord that is about 2 or 3 ft long. You had to stand right next to the door and wall in order to be able to use it. The room did have a refrigerator. We used to cool a bottle of pop. Far from being cold. We had turned the air conditioner on when we went into the room, prior to leaving for dinner. When we returned the room was cooler, but never really got comfortable thru the night. I tasted the orange juice In the morning and found that to be disgusting. I did not bother to try the rest of the breakfast. I had stayed in a Holiday Inn Express just 2 weeks earlier and found a much nicer room and breakfast for more that half less then we paid here. Just not impressed and will check out other options when we return for another visit to St. Joseph.
Comment from Hotel Management
Aug 16, 2016 by Hotel Staff, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5 out of 5
by Paul from Minnesota

Great place to stay

Posted May 14, 2016 on Hotels
Very friendly staff, comfortable, clean room. Convenient to what we were doing. Beautiful sunset over Lake Michigan from our hotel room.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
We thank you for taking time to recognize the staff and room cleanliness. We hope to see you again soon!
5 out of 5
by Rebecca

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thank you for the 5 star review!
4 out of 5
by Debra

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thank you! We hope to see you again soon!
5 out of 5
by A verified traveler from k

Beautiful view, friendly staff, clean, wonderful b

Posted Apr 18, 2016
Fantastic stay!. 5 star, for sure! Loved it, will definitely return!
Comment from Hotel Management
Aug 24, 2016 by Hotel Staff, Hotel Management
Thank you Heather! We appreciate you taking time to recognize the staff and cleanliness and look forward to your next visit!
5 out of 5
by Katherine

Posted Apr 9, 2016 on Hotels
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Thank you for giving us 5 stars!
5 out of 5
by Ryan

Posted Apr 6, 2016 on Hotels
Our family had a great time enjoying the pool. Staff was friendly and helped to make our staff comfortable.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
It is great to hear your family enjoyed our pool. We look forward to making your next trip to Saint Joseph comfortable!
4 out of 5
by Sana from Indiana

Great location. A little crowded.

Posted Apr 5, 2016 on Hotels
The stay was peaceful, however, the hotel was crowded. We had to ask for the swimming pool to be cleaned and extra towels. The parking was an issue because of the restaurant next door.
5 out of 5
by Ricki

This traveler left a rating score only Posted Mar 27, 2016 on Hotels