Ratings based on 340 Verified Reviews

4.8 out of 5
97% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Art and a Hotel

Posted May 30, 2017
Loved the idea of being able to take in the art exhibits while on staying at a top notch hotel. Enjoyed my stay.
Comment from Hotel Management
May 30, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Tony, Thank you so much for your kind review, we are thrilled you enjoyed out concept that much. We do change the whole exhibit once a year to keep the art Fresh and interesting. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Fantastic hotel within a museum, or is it?

Posted May 19, 2017
Pros: The overall feel was very welcoming and inviting! The art was great and the service was fantastic.
Cons: Better options of pillows!
Location: Located in the heart of Bentonville, you can walk to nearby restaurants, hotels, bars and the Walmart Museum. Ideal location!!
This hotel was beautiful. I was not sure what to expect and frankly thought it was the hotel for the local Chrystal Bridges museum. It is NOT. 21c is a hotel with museum quality 21st century art in and around the hotel. The rooms were very comfortable! My only gripe would be the pillows were all feather and very thin, but in the overall comfort, that was minor. Mini bar was well stocked, the Hive was fantastic for dinner and drinks. The manager was very helpful as well!
Comment from Hotel Management
May 19, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Casey, Thank you so much for your kind words, we are thrilled you enjoyed our property and our Art. Never hesitate to request different pillows as we do have different ones available. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
A special place in a special place.........................
Comment from Hotel Management
May 10, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your very kind words, our little town is indeed very special. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpected gem

Posted May 1, 2017
Pros: A hotel in a museum. The art is cool. The restaurant is superb. And it is less than a ten minute walk to Crystal Bridges.
Cons: The usual twice weekly guided tour of the art was called off because of a scheduling issue. I wish that the tour were daily. Only needs 30-45 mins.
Location: Bentonville town square is a 5 minute walk from the hotel. Charming throw back.
Quick overnight trip to visit Crystal Bridges and Bentonville. And staying at the 21C just makes it perfect.
Comment from Hotel Management
May 1, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your very kind words and please accept our apologies for the inability to do the Museum Tour that day. We all hope to be able to welcome you back with us soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Apr 3, 2017
Great stay,amazing place! Welcome place for a wonderful and exciting stay.
Comment from Hotel Management
Apr 3, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your very kind words, we all hope to welcome you back soon. Emmanuel Gardinier | General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Nice place to stay close to downtown Bentonville. Ben did a great job checking us in, Love the moving penguins
Comment from Hotel Management
Apr 3, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your kind words, I will relay your comment to Ben, this will make his day. Emmanuel Gardinier | General Manager
5 out of 5
by Molly

Posted Mar 25, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by Emmanuel Gardinier, Hotel Management
Dear Molly, Thank you so much for your kind rating. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Extraordinary, as expected!

Posted Mar 22, 2017 on Orbitz
Pros: See above
Cons: See above
If there were flaws, I would b the first to point them out.
Comment from Hotel Management
Mar 24, 2017 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Narrowsme, Thank you so much for your rating and your very very kind comment. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
4 out of 5
by A verified traveler

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Mar 16, 2017 by Emmanuel Gardinier, Hotel Management
Thank you for your ranking
4 out of 5
by A verified traveler

Posted Mar 13, 2017 on Hotels
This hotel was amazing we had such great service from the valets, cleaning staff, and front desk. The hotel is a short walk from Crystal Bridges Museum and a (block from the town square that was very quaint and has some great restaurants. The only reason that I did not give it a perfect rating was because of the restaurant and bar staff at The Hive. The restaurant was good, not great and the service was horrible. The waiter seemed to have a bad attitude during our dinner and then when we were in the bar later that evening the bar staff was really rude. They really need to work on their customer service in this bar and restaurant. This hotel is so lovely it is a shame that their restaurant staff is so unprofessional.
Comment from Hotel Management
Mar 15, 2017 by Emmanuel Gardinier, Hotel Management
Thank you so much for your review and please accept our apologies for the issues you encountered, we will make sure this is promptly taken care of. Emmanuel Gardinier | General Manager