Cabin (#3) | Terrace/patio

Reviews of Cabins at Sugar Mountain

Cabins at Sugar Mountain
78 CR 116 Sugar Mountain Road, Eureka Springs, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 344 reviews" "
Rating 8 - Good. 58 out of 344 reviews" "
Rating 6 - Okay. 20 out of 344 reviews" "
Rating 4 - Poor. 8 out of 344 reviews" "
Rating 2 - Terrible. 1 out of 344 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario, Kansas City

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2022

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This cabin was so peaceful and serene, just what we needed.
Stayed 1 night in Oct 2022

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice relaxed weekend in a cozy cabin. We will come back sometime!
Stayed 2 nights in Oct 2022

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
It was very nice. Just need a kitchen sink to wash dishes. A bigger fridge. It was quiet and relaxing. Owners are very friendly and helpful. Room was clean. Nice place to stay for the price.
Stayed 3 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Quiet and relaxing
My wife and I had a relaxing visit while we were at the cabin. It was very peaceful and we enjoyed our time there.
Stayed 6 nights in Sep 2022

8/10 Good

eric

Liked: Cleanliness
Stayed 2 nights in Sep 2022

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice quiet clean and well maintained.
Stayed 3 nights in Sep 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2022

10/10 Excellent

Clint

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Quite and tranquil off the beaten path just the right distance.
Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Michele

Traveled with partner
Liked: Cleanliness, amenities
The kitchenette was unorganized and lacked sufficient drinking glasses, coffee, tea. Lacked instructions for using remotes and electric skillet. Very clean and good location. Closed to the lake for water recreation. Hot tub and A/C worked great during heat wave. Very quiet wooded area. Lots of wildlife and birds.
Stayed 4 nights in Jul 2022

10/10 Excellent

DeLayna

Liked: Cleanliness, room comfort
DVD
Our stay was great! Clean spacious cabin. Hosts were wonderful!! Only complaint is the shared wall to the cabin attached to ours is PAPER THIN! The second night the couple staying there were fighting and we could hear everything. Mostly F bombs!! After 45 minutes my husband went over there and they quieted down after that. Spoke to the property manager and he said if it happened again to text them no matter what time.
Stayed 2 nights in Jun 2022

10/10 Excellent

David

Liked: Cleanliness, room comfort
Cozy Cabin
The cabin was very clean and cozy. Not too far from downtown Eureka or Beaver lake. Would recommend to friends.
Stayed 2 nights in Jun 2022

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are extremely happy with our stay! The cabin was perfect. Clean, quaint and just the right distance from downtown Eureka Springs. Tammy and Chris made it super easy to checkin and out. Definitely will stay there again in our next trip!
Stayed 2 nights in Jun 2022

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay!
Stayed 2 nights in Jun 2022

10/10 Excellent

Liz

Traveled with partner
Liked: Amenities, property conditions & facilities
Really enjoy our stay, nice quiet and private!
Stayed 3 nights in May 2022

10/10 Excellent

Jacob

Traveled with family
Liked: Amenities
Amazing cabins, very cozy and in a great location.
Stayed 2 nights in Apr 2022

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They have everything needed for a great getaway. Secluded, grill, fire pit, beautiful scenery, large tub. Can’t wait to go back again.
Stayed 3 nights in Nov 2021

10/10 Excellent

Ann

Liked: Cleanliness, room comfort
Best place to stay
Easy to book quiet and peaceful bed is super comfortable hosts are amazing
Stayed 2 nights in Sep 2021

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! It was the perfect little cabin. Close enough to downtown Eureka but far enough to get away from the heavy traffic. It was a little piece of heaven. We will be staying here again when we return to Eureka Springs!
Stayed 2 nights in Sep 2021

8/10 Good

James

Liked: Cleanliness, room comfort
Everything was great, very clean and comfortable! I wish the walls were a little thicker. We heard the neighbors next door, but they were extremely loud! This place was great for my wife and I anniversary.
Stayed 2 nights in Jul 2021

8/10 Good

Paul

Liked: Cleanliness, room comfort
Two night getaway.
We enjoyed our brief stay. It was close to Beaver Lake and Dam and 15-20 minutes away from Eureka Springs. Last section of road and the driveway leading up to the unit was a unpaved. It was very quiet and peaceful.
Stayed 2 nights in Jul 2021

6/10 Okay

Rebecca

Traveled with group
Liked: Room comfort
Cabin
The cabin appeared to be clean, but there was hair in the corners of the bathroom and there was dead insects in the cabin, like it hasn't been swapped. It tells us that we have to make sure and clean the cabin before we leave, I get that, but if that has to happen, why do we pay a cleaning fee, All of the towels has to be hung up and dry, which makes no since to me. Couldn't get half of the lights to work, and they said there was Soap, pans, ect and there was not nothing to cook on but a grill. We had to do dishes either in the bathtub or the bathroom sink. It is about 3.5 miles out of town, and there is no taxi, Uber or lift that comes out there. Probably won't stay at these cabins again. It was very disappointing to us.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodations! Peaceful and quiet! Wonderful host and hostess!
Stayed 5 nights in Jun 2021

10/10 Excellent

Alyssa

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Isolated away from town and we were able to relax , would consider staying again.
Stayed 2 nights in May 2021

10/10 Excellent

Heather

Liked: Cleanliness, room comfort
Great cabin amazing price!!!
My husband and I had an amazing time staying at this property. We met one of the owners when we arrived and she was very welcoming and helpful. We will definitely be back!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot super clean, way better then we could have imagined. Great location if you’re like us and love a secluded area but not too far from the sights, great Amenities, comfortable bed. We will definitely stay again and recommend to our friends.
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really liked the property was really nice only down fall was are neighbors next to us fought the whole time and was very load and are room got hot and ac did not want to work
Stayed 2 nights in May 2021

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, room comfort
Total relaxation
We had such a peaceful stay that I reserved several more nights. Management and staff were amazing!
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cabin was immaculate. Loved our stay here! It's just far enough away to be quiet but not too far away to make it a pain to see anything.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Loved the jetted tub, tile floors, & private back patio.
Stayed 2 nights in Apr 2021

10/10 Excellent

HEATHER

Liked: Cleanliness, room comfort
True romantic getaway.
The cabin was very secluded. When we first got there we were kinda nervous Because the property wasn’t in the best of shape. Upon check in we were talking with the owners and come to find out they just bought and took over the property 2 days prior. Once we got inside the cabin it was nice and pretty clean. The owners made sure we didn’t need anything. We did have a hick up with the heater but the owners were on top of everything and took care of the issue. The new owners do plan on fixing up the property and expanding which I can’t wait for that to happen. The owners truly do care about their guest and even helped us build a fire Friday night. I can’t wait to go back and enjoy the peace and quiet. There are only 5 cabins so hardly any traffic, people coming and going, no loud parties. We stayed in cabin #4.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
It was so beautiful very quiet great owners that were just amazing. I would recommend to anyone this is the place to stay. We will be back!!!
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021
Response from Stephen on Mar 30, 2021
Thank you so very much for your kind review, we hope you will come back and stay with us soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely peaceful and able to observe the night starry sky. Great place to recharge. Would like to have had a kitchen.
Stayed 3 nights in Mar 2021
Response from Stephen on Mar 30, 2021
Thank you so very much for your kind review, we hope you will come back and stay with us soon.

10/10 Excellent

Gina

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021
Response from Stephen on Mar 30, 2021
Dear Gina, Thank you so very much for your kind review, we hope you will come back and stay with us soon.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was very clean and comfortable. Unfortunately we were there during an extremely cold (sub zero) weekend and the heater in the cabin was just not able to keep up with the cold. We really liked our cabin and would book this location again when it was warm outside.
Stayed 2 nights in Feb 2021
Response from Stephen on Feb 22, 2021
Dear Guest, we are so sorry for your experience, this is the coldest I have experienced in the twenty five years living here, it got down to -20. We hope you will consider staying with us in the future.

10/10 Excellent

Arlena

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021
Response from Stephen on Feb 16, 2021
Dear Arlena, Thank you so very much, we hope you will consider staying with us in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view on the property was beautiful. Slightly challenging to get to as we got in to town at dark but so worth it. We had a great time. Wonderfully clean and the jacuzzi tub was an absolute win. We will be back!
Stayed 2 nights in Jan 2021
Response from Stephen on Feb 7, 2021
Dear Guest, Thank you so very much, we look forward to you returning, thank you.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2021
Response from Stephen on Jan 6, 2021
Thank you for your kind review, we hope you will consider staying with us in the future.

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secluded and private. Charming cabins in the woods. Not far from Eureka Springs and various outdoor hiking and nature opportunities.
Stayed 2 nights in Jan 2021
Response from Stephen on Jan 6, 2021
Dear Kathleen, Thank you for your kind review, we hope you will consider staying with us in the future.

10/10 Excellent

ronne

Liked: Cleanliness, room comfort
Great place to stay!will stay again!!
Stayed 2 nights in Dec 2020
Response from Stephen on Jan 4, 2021
Dear Ronnie, Thank you so very much for your kind review, we look forward to seeing you soon.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
BEAUTIFUL CABIN!!! Just not very clean. Not enough towels
Stayed 2 nights in Dec 2020
Response from Stephen on Dec 31, 2020
Dear Guest, I am sorry you had this experience, it is unusual for this to occur, please let me know which cabin you stayed it and the dates you stayed, thank you.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Quiet and beautiful. Spacious with great amenities.
Stayed 3 nights in Dec 2020
Response from Stephen on Dec 13, 2020
Dear Guest, Thank you so very much for your kind review, we hope you will consider staying with us in the future.

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, room comfort
Pleasant but smoky.
This is a very nice place, however the first night, the room we were attached to was a smoking room, I guess. The neighbors smoke was coming through the wall and I am highly allergic. I could also tell that they were smoking more than just cigarettes. However they left, and our stay the next night was very nice. Also, I tried to call the people who own the place and they did not answer our phone calls and it sounds like if you use Hotels.com. they screen that call. I finally figured everthing out by a past e-mail.
Stayed 2 nights in Nov 2020
Response from Stephen on Dec 10, 2020
Dear Mark, I am so sorry for your experience, all our cabins are non-smoking and I have forwarded yours and my concern on this on to be addressed, thank you for your graciousness and I hope you will consider staying with us in the future.

10/10 Excellent

Makenna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a quite and BEAUTIFUL location away from all the busy of Eureka Springs, but it is still close enough it’s not inconvenient to travel to any of the attractions around. Everything was so nice. The only “fault” would be if you rely on Wi-Fi, it’s not a strong source of internet due to the location of the cabins, it was also pouring rain many times so that could have played a few factors as well! Totally worth the stay here though, we will be returning!
Stayed 2 nights in Nov 2020
Response from Stephen on Dec 10, 2020
Dear Makenna, Thank you you so much for your kind review, we hope you will come back to stay soon.