Ratings based on 415 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Nice Hotel in walking distance of downtown. Contemporary look and feel with a great staff.
Comment from Hotel Management
Feb 23, 2017 by Jessica McCoy, Hotel Management
Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall. We hope to host your stay here at The Chancellor Hotel once again! My Best, Jessica McCoy Front Office Manager 479-442-5555
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield MO

Posted Feb 21, 2017
Not a bad hotel my only complaint was a housekeeper knocked on my door around 8am and very quickly entered while I was still sleeping with my do not disturb sign on my door.
Comment from Hotel Management
Feb 23, 2017 by Jessica McCoy, Hotel Management
Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall. We hope to host your stay here at The Chancellor Hotel once again! My Best, Jessica McCoy Front Office Manager 479-442-5555
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Nice and clean hotel

Posted Feb 18, 2017
I had to go to court in Fayetteville so it is really close and convenient. I always choose this hotel because of location and being nice and clean!
Comment from Hotel Management
Feb 18, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly for your feedback in regards to you as it is essential in helping us improve our service standards. I am happy to hear that you enjoy our hotel. We look forward to hosting your next stay when you are in Fayetteville! My Best, Jessica McCoy Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, Arkansas

The Chancellor is a Rare Find

Posted Feb 18, 2017
The Chancellor is one of those hotels that combines affordability; style; and great convenience. Very walkable to outstanding eating and entertainment districts. The staff was very friendly and warm. I would highly recommend this place to any kind of traveler.
Comment from Hotel Management
Feb 18, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly for your feedback in regards to you as it is essential in helping us improve our service standards. I am happy to hear that you enjoy our hotel. We look forward to hosting your next stay when you are in Fayetteville! My Best, Jessica McCoy Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Conway

Close to downtown square. Easy to find.

Posted Feb 14, 2017
Walked downtown. Had a lovely view of Old Main.
Comment from Hotel Management
Feb 18, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly for your feedback in regards to you as it is essential in helping us improve our service standards. I am happy to hear that you enjoy our hotel. We look forward to hosting your next stay when you are in Fayetteville! My Best, Jessica McCoy Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to downtown life.

Posted Feb 12, 2017
Great hotel close to downtown and short distance to college.
Comment from Hotel Management
Feb 18, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly for your feedback in regards to you as it is essential in helping us improve our service standards. I am happy to hear that you enjoy our hotel. We look forward to hosting your next stay when you are in Fayetteville! My Best, Jessica McCoy Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Nice hotel, close to shopping and restaurants

Posted Feb 4, 2017
Pros: convenient location
Cons: more light in the room. It was very difficult for more than one person to apply makeup. We piled three in the bathroom!
Location: Vetro 1925 is a great restaurant within walking distance
This hotel was perfect for our first trip to Fayetteville. It is close to nice shops and several restaurants. The staff is very friendly and helpful. We had a large corner room with a balcony. It had a very nice view! The room was very clean. The only problem was that the room was dark. The lamp was out, but it still needs more light.
Comment from Hotel Management
Feb 5, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly for your feedback in regards to your recent stay. We are happy to hear that you overall enjoyed the hotel and surrounding area. Vetro 1925 is one of our favorite restaurants, very good choice!! The Chancellor Hotel hopes to host any of your future stays with us! My Best, Jessica McCoy Front Office Manager jmccoy@hotelchancellor.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to campus and Dickson St.

Posted Jan 23, 2017
Good hotel. Enjoyed the stay and proximity to multiple attractive local favorites.
Comment from Hotel Management
Jan 23, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing The Chancellor Hotel! Joe LaCavera General Manager Chancellor Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean hotel right off downtown Fayetteville.

Posted Jan 19, 2017
The rooms were clean and modern. I enjoyed how quiet and secluded the hotel felt.
Comment from Hotel Management
Jan 23, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards.. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing The Chancellor Hotel! Joe LaCavera General Manager Chancellor Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Tahlequah, OK

Great hotel!

Posted Jan 8, 2017
Pros: Great rooms. Presidential Suite was roomy and comfortable.
Cons: We didn't get our breakfast vouchers when we checked in, but otherwise everything else from clerks to valet were great.
Location: Right across the river from the Plaza which has about everything you need for shopping, restaurants, with a 15 minute drive to downtown.
Stayed there Jan 4th-5th for an overnight and stayed in the Presidential Suite. Staff was wonderful and very professional and friendly. We did not get our breakfast vouchers when we checked in so were not able to get breakfast the next morning, but that was only a minor detail. The location is excellent, just across the river from the Plaza so everything there was within walking distance.
Comment from Hotel Management
Jan 11, 2017 by Jessica McCoy, Hotel Management
Dear guest, Thank you kindly in regards to you feedback on your recent stay. It is essential in helping to improve our standards. I hope we have the honor of you staying with us again. Warmest Regards,