Ratings based on 417 Verified Reviews

4.8 out of 5
97% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 19, 2018
Beautiful facility and attentive staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Really cool hotel/Perfect location

Posted Apr 26, 2018
This hotel was clean, beautiful, and the perfect location when visiting Crystal Bridges Museum of American Art. The walking trails through the grounds of the museum are only a block away and it’s a pretty easy downhill walk to the museum. It’s also only a block from the town square for shopping and fantastic restaurants.
Comment from Hotel Management
Apr 30, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Lisa, Thank you so much for your very kind review, our location is indeed perfect to get the best experience of our charming little town and the incredible Crystal Bridges Museum. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield MO

Only place I'd stay in Bentonville!

Posted Apr 2, 2018
Pros: Everything.
Cons: Nothing.
Location: Crystal Bridges, Trails, Walmart Museum, Shopping in Rogers at Pinnacle Mall, Pressroom for brunch. Great central location to the area.
This place is first class all the way. From the folks at the front desk, to the fabulous chef at the Hive who magnificantly accomadated my vegan daughter, to the generously appointed rooms, and the fabulous art decorating the hotel, nothing but 5 stars awarded here. Just book it.
Comment from Hotel Management
Apr 3, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Stacie, It was a pleasure to have you and your daughter in our charming little town. Thank you so much for your very kind words and we all hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2018
Our room was nicely appointed. Out of the ordinary hotel room.
Comment from Hotel Management
Apr 2, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your very kind words, our rooms are indeed not standard and we are thrilled you enjoyed on unique concept.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great overnight experience

Posted Mar 21, 2018
Our stay at 21c was perfect for an overnight trip to the Bentonville Square. Everything we did was walkable: Crystal Bridges, Skylight movie theater, and amazing restaurants. We really enjoyed The Hive as a way to end our evening in a relaxing environment. The room was fantastic in every way.
Comment from Hotel Management
Mar 21, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your kind review. Our little town has indeed a lot to offer within walking distance. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Mar 16, 2018
lovely....within walking distance to Crystal Bridges and the town square.
Comment from Hotel Management
Mar 19, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Jim, Thank you for your kind words. Emmanuel Gardinier | General Manager
5 out of 5
by A verified traveler

Exceptional boutique hotel

Posted Mar 13, 2018
Pros: Design, cleanliness, atmosphere.
Cons: Fitness facility/pool.
Location: Located in a very small town.
This is a uniques boutique hotel offering excellent hotel facilities along witha cultural experience. Highly recommended!
Comment from Hotel Management
Mar 13, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you so much for your very kind words. Emmanuel Gardinier | General Manager
5 out of 5
by A verified traveler

Posted Jan 26, 2018 on Hotels
Comment from Hotel Management
Jan 29, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Thank you for your ranking. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

great hotel and staff

Posted Jan 26, 2018
Fantastic time there. Each time I visit I find the staff to be amazing. My only issue was the cold. Being a smoker, and having to go outside, it would be nice to have some heaters. Other than that I really enjoy the hotel
Comment from Hotel Management
Jan 29, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Dear R E, Thank you so much for your review and your input on the heaters. We all hope to welcome you back soon. Emmanuel Gardinier | General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bentonville,AR

Posted Jan 21, 2018
Loved the attentive and gracious manner of the staff. The room was in perfect order and had thoughtful details.
Comment from Hotel Management
Jan 22, 2018 by Emmanuel Gardinier | General Manager , Hotel Management
Dear Karen, Thank you so much for the compliments, we all hope to welcome you back soon. Emmanuel Gardinier | General Manager