Ratings based on 352 Verified Reviews

3.8 out of 5
85% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Milisa

Posted Jul 2, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017 by Helene, Hotel Management
Thank you
3 out of 5
by Vuth

Posted Jun 30, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017 by Helene, Hotel Management
thank you
4 out of 5
by James

Great service for transportation

Posted Jun 8, 2017 on Hotels
I felt that the breakfast should be part of the room cost as it was in Amsterdam and Zurich. My wife and I also felt pushing twin beds together is a poor substitute for a queen or king size. When we cuddled in the morning, one of us almost fell on the floor as the beds separated.
Comment from Hotel Management
Jun 17, 2017 by Helene, Hotel Management
Thank you for you message and sharing your experience.
4 out of 5
by Sarai

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 14, 2017 by Helene, Hotel Management
Thank you for your comment!!
4 out of 5
Recommended
for Families
by A verified traveler from USA

Quiet hotel apartment hotel close to Metro

Posted Apr 6, 2017
Pros: Kitchenette is functional and fully equipped.
Good location. City setting away from tourism. Metro is just around the corner, about 100 metres. Comfortable for a family of 4 or less. Numerous food markets and eateries nearby.
Comment from Hotel Management
Apr 8, 2017 by Helene, Hotel Management
Thank you for you comment
5 out of 5
by Djamel

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
merci!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore, India

One Good hotel to stay

Posted Dec 27, 2016
2 min walk from the "Reuilly - Diderot" metro station, pleasing & helpful staff. "Citadines" is a chain of Hotel and hence appreciably good. A room with cocking utensils and oven, stove makes life easier during travel. Stayed with my Wife and no complaints at all.
Comment from Hotel Management
Dec 30, 2016 by Helene, Hotel Management
Thank you for choosing Citadines Bastille Gare de Lyon Paris for you stay. I hope you had a wonderful time. I will be pleased to welcome you again in our property. Best regards
4 out of 5
by Carol from Sydney

Comfortable stay in Paris

Posted Aug 29, 2016 on Hotels
Had a 1 night stay either side of trip to Switzerland. Great location for the train, walking distance. Comfortable studio, modern & clean. Able to heat or cook basics, a bonus. Quiet area, had apt at the back on the garden level, pleasant under the trees, as it was hot. Friendly staff, would stay again. Good price.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for your comment We are glad to hear compliments of our staff members at Citadines Bastille Gare de Lyon Paris. Your kind words will be shared with the team. Receiving such feedback from residents like yours inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
3 out of 5
by A verified traveler

Posted Mar 23, 2016
Far away from city centre Apartment condition so bad
Comment from Hotel Management
Mar 25, 2016 by helene, Hotel Management
Dear Guest, Thank you very much for taking your time to share your feedback with us through our online resident satisfaction survey. Sorry to hear "apartment condition so bad". Some details would be appreciated as we are always seeking to satisfy the expectations of our residents I will be very glad to welcome you for your next trip to Citadines Bastille Gare de Lyon Paris. We look forward to welcoming you again at any one of our serviced residences.
4 out of 5
by A verified traveler

Great room size but needs a make-over!

Posted Mar 9, 2016 on Hotels
great hotel but it needs a make-over to give it a more modern look... the furniture and the room look dated, even thought they are clean. It would be amazing if the same hotel has a 2016 look and feel!
Comment from Hotel Management
Mar 13, 2016 by Helene, Hotel Management
We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering high quality service. Renovation works started this week and thole whole property will be done. Feedback such as yours inspire us to continually provide and improve the level of service that residents have come to expect. Once again, thank you for making us one of your preferred accommodation choices. We look forward to the pleasure of welcoming you again soon at Citadines Bastille Gare de Lyon Paris