Ratings based on 387 Verified Reviews

4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel!

Posted Aug 27, 2017
Really welcoming staff, room small but very clean, good breakfast. Also very close to metro station. We enjoyed our staying there!
Comment from Hotel Management
Sep 3, 2017 by SI ZYAD, Hotel Management
Dear Carmen than you for choosing our hotel and sharing you nice experience we are happy that you enjoyed your stay it is always a pleasure to see that the work we do is successful . we hope to see you again best regards the team of the grand hotel dore and LAYA
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

For the price it was fine

Posted Jul 4, 2017
Staff were very helpful throughout entire stay,the metro is just outside door and to get to city centre it took 2 trains and 30mins, direct line to Eiffel Tower - 20mins, bed was comfortable. The room is very basic and is beginning to get a bit dated. The shower is tiny and the bathroom was small however in line with most 3star.
Comment from Hotel Management
Jul 24, 2017 by the front desk, Hotel Management
Dear Linda, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered. Besides, the shower and the bathroom are small but well equipped. Look forward to seeing you soon again. The reception team and Laya
5 out of 5
Recommended
for Couples
by A verified traveler from Melbourne, Australia

Good value hotel with great breakfasts

Posted Jun 14, 2017
Pros: Close to Metro, good breakfasts, friendly and helpful staff, clean room.
Cons: Room was small.
Location: The district was a nice area with good local restaurants. The metro station is very close.
The staff were friendly and helpful, and we really enjoyed our stay.
Comment from Hotel Management
Jul 24, 2017 by the front desk, Hotel Management
Dear Sir, dear madame, Dear Lorena, We thank you for choosing us during your visit to paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. Besides , the rooms just like you said are more on the small side but they are cosy , comfy and well equipped .But we also have bigger rooms at your disposal next time you come and visit us , feel free to mention your preferences to the reception so that we can sort things out for you . We look forward to seeing you again soon. Sincerely, the reception team and Laya
4 out of 5
by Dayan

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
5 out of 5
by Serena

Would stay again!

Posted Mar 26, 2017 on Hotels
Rooms were smaller than expected. Location was perfect for access to the metro. Grocery store and pharmacy right across the street. Front desk personnel were outstanding. Very friendly and helpful. They were fluent in English which was very useful with asking questions about the area
Comment from Hotel Management
Apr 3, 2017 by geraldine, Hotel Management
Dear Serena, We thank you for choosing us during your visit to Paris. We are pleased to hear that you had a pleasant stay with us and you appreciated the location and the services offered as well as the quality of the hospitality of our staff. Nevertheless, we would like to inform you that we have more spacious rooms. We could have offered it if you mentioned it to the front desk as the staff try to respond to any requests at any time. Do not hesitate to get closer to the reception to show us any problem in order to make your stay more pleasant. We look forward to seeing you again soon. Sincerely, the reception team and Laya
5 out of 5
by A verified traveler

nice hotel but little expensive

Posted Mar 14, 2017 on Hotels
overall it is good. staff was very nice and co operative.
Comment from Hotel Management
Apr 3, 2017 by geraldine, Hotel Management
Dear Sir , Madam , Thank you for choosing our hotel for last visit in Paris. We do appreciate you rated us online and we are glad to hear that you enjoyed staying here with us thanks to the staff at the reception. We look forward to seeing you again. Kind regards , Reception team and Laya
4 out of 5
by Arlene

Convenient hotel and friendly staff

Posted Jan 2, 2017 on Hotels
Fabulous reception staff..area was lovely and so convenient with a metro stop right outside. Staff were brilliant with recommendations of places to see in Paris and how to get there. Room was small and basic but fine for a night
5 out of 5
Recommended
for Everyone
by A verified traveler from US

My favorite Paris hotel

Posted Nov 7, 2016
I've been a customer since 1997 of this and its sister hotel Grand-Hotel-Français. Always a pleasant experience at reasonable cost. I've never been disappointed. My highest recommendation.
Comment from Hotel Management
Dec 8, 2016 by Laya, Hotel Management
Dear Stephen, Thank you for your lovely review, it's always a pleasure to welcome our loyal guests and we look forward to seeing you soon. Kind regards
5 out of 5
by A verified traveler

Great Find

Posted Sep 19, 2016 on Hotels
Very efficient, warm and helpful staff. Convenient location to Gare de Lyon. Good brasseries just down the street. Clean rooms, a lift, and free WiFi. We come back every year!
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear Sir or Madam, Thank you for your review and your continued loyalty to our hotel. We are always delighted to hear from our loyal guests and pleased to welcome you on each of your stays with us. We do enjoy close proximity to both the Gare de Lyon train station and to the metro giving quick and easy access to the city center so we are delighted to know you take advantage of it. We look forward to welcoming you back at the Grand Hotel Dore next year. Kind regards, The Reception team and Laya
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Very good reception service.

Posted Aug 22, 2016
The hotel is in a very good location very near the Metro about a minute away. But the best thing about the hotel is the reception, especially the gentleman who check us in on August 8 at around 1:45pm. He is very accommodating and helpful.
Comment from Hotel Management
Oct 5, 2016 by LAYA, Hotel Management
dear ronaldo thank you for chosing our hotel We look forward to welcoming you back at our hotel very soon. Your impressions are important to us as we strive every day to improve our services.