Ratings based on 287 Verified Reviews

3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Good price, lovely hotel, close to the metro line, restaurants / bars.
Comment from Hotel Management
Nov 13, 2017 by N imbert , Hotel Management
Dear guest, Our goal is to make our guests feel like home. Our success is that you have now a second home in the City of Lights! Norbert IMBERT Directeur / General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

1st time in Paris

Posted Oct 3, 2017
Really happy with my stay here. Room looked exactly like the pictures and the bathroom was very spacious with a tub. My room overlooked the street and was only .5 mi away at most from any metro stop I needed!
Comment from Hotel Management
Nov 13, 2017 by n i , Hotel Management
Dear guest It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Norbert IMBERT General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Friendly staff, rooms a little tired

Posted Oct 2, 2017
We found the staff here to be very friendly and helpful. This is a small hotel, in a good location, close to Bastille. 10 mins walk to Gare de Lyon and about 30 mins walk to Notre Dame. A selection of metro stations are nearby, so you can easily be in central Paris within 40 mins. There are some good bistros and several very good patisseries nearby. There was also a food market just outside the hotel most days. The rooms themselves are tired. The bathroom had a good shower and a bath, but the walls had peeling paint and the towels weren't the best quality. The fan didn't appear to work which made the bathroom damp. There was some building work outside the hotel from 8am. Overall I would probably stay here again, depending on the price and the reason for visiting Paris. We paid around 100 Euro per night, and I'd expect slightly more for that price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice, interesting neighborhood, great help

Posted Sep 4, 2017
Cons: Stronger Internet
Location: easy access to central Paris.
Excellent tourist advice and help.x Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
3 out of 5
by A verified traveler

It was ok....

Posted Aug 18, 2017 on Hotels
The hotel is in a great location especially for young couples or groups of people wanting to have nights out as it is a walk away from Bastille which has a back street of pubs and clubs. The hotel was basic but clean. Bed was made everyday and room tidied too. It says it has a bar, it doesn't. It has bottles of wine and beer etc just sitting out next to reception and the reception pour it for you I think? We were disappointed in this so never used it. One of the main reasons we booked the hotel was the roof top bar, we always like to sit out at night and have a drink to unwind. The 4 nights we stayed the roof top bar was closed as the reception man said 'it might rain'. Online it also states that it has English tv channels, it did not. Also quite a noisey area, building works going on beside the hotel woke us up early mornings but that is not long term. The location was the best thing! It's literally a 2minute walk to the underground!! You pass restaurants and bars and there's a market on every day the street opposite and also bakers too! Plenty of choice. Just a side note for anyone who hasn't been to Paris before - we got stopped in the underground by ticket police and they charged us 35euros each because we had not signed and dated our 5 day ticket we had bought. No one ever told us to do this, and the stop you randomly. Just a heads up!!!
4 out of 5
by Richard

This traveler left a rating score only Posted Jul 28, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
This is a great little hotel in a convenient and fun location. The Bastille-Saint Antoine area has heaps going on and its within easy walk to most things. There's also a bike hire stand right near the hotel for those for whom walking is a chore!
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Lovely little hotel

Posted Oct 1, 2016
Cons: The size of the room, but then again, it is Paris.
Location: So many good restaurants nearby. Chez Paul and L'Aubergeade are just two we visited. Convenient to the metro.
Very nicely appointed hotel with friendly and helpful staff. Clean room and comfortable bed, separate toilet and bathroom. Close to the metro and restaurants. Would definitely stay again.
Comment from Hotel Management
Oct 3, 2016 by N I , Hotel Management
Dear Guest, Thank you for taking the time posting a review on expedia . We read with attention your comment regarding your stay. We deeply regret that you did not enjoy it and we do apologize for the negative experience you report. However we are pleased to read that you liked our central Paris location Thank you once again for sharing your feedback and we do hope to welcome you back again soon at Mercure Paris Bastille Saint Antoine Truly yours, Norbert IMBERT General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Easy to get to Metro and Gare de Lyon

Posted Jul 13, 2016 on Orbitz
Pros: Quiet. Clean.
Cons: The shower is small. I don't think they can change it. But people should be aware that it is tiny. But isn't so different than other places in France.
Location: I was only there for a night. There are many restaurants near by that are more interesting than the usually Bistro Fare.
Hotel staff was super friendly. Nicer than all of the places I stayed during my month long trip to Europe.
Comment from Hotel Management
by Beatrice PORTES, Hotel Management
Dear Rose Thank you for your positive comments following your recent stay in our hotel. Your satisfaction is the best reward for all our staff who work every day to provide excellent service Best regards Béatrice PORTES
4 out of 5
by A verified traveler

Posted Apr 22, 2016 on Hotels
Pleasant All around
Comment from Hotel Management
May 25, 2016 by Virginia Directrice, Hotel Management
Dear guest, Thank you for your positive feedback . Regards, DARDER Virginia Directrice Mercure Paris Bastille Saint Antoine