Must check in at the Bergamo bus station!
Posted Apr 8, 2015
At no point was I told that I needed to go to the Bergamo bus station to check in - I walked from the train station (next to the bus station) to the hotel, which is not very-well marked, only to find out that I needed to walk back to the bus station to check in. I was given a room that someone else was already inhabiting, and in fact the key that I was given opened EVERY room! I called the "concierge" and he came to give me a different room and key. The next day, he gave someone else the same treatment - they unlocked my room while I was in it! Imagine my surprise! The wifi was usually good, except on my 2nd morning, when I had to manually unplug and then reconnect the router. The rooms are equipped with blackout "curtains" of a sort, so that's always appreciated. On my 3rd day, the shower was ice cold the entire day. I couldn't shower in the morning, and when I waited to do so later on, it was the same problem that evening. There's no carpet, which amplifies all the sounds throughout the common area and sleeping rooms, and even ear plugs couldn't block out the sounds. I will not be staying here again.