Ratings based on 61 Verified Reviews

4.6 out of 5
95% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We look forward to welcome you again and we send you our best regards, Massimo Santilli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

in the middle of the historic area

Posted Oct 13, 2016
Pros: Loved the bathroom. First class fixtures. Excellent bedding. Loved this hotel, so perfect in a city like Bergamo
Very modern and comfortable hotel. Very helpful and welcoming staff.
Comment from Hotel Management
Oct 13, 2016 by Massimo , Hotel Management
Thank you very much for your lovely comment, which we have higly appreciated. We hope to welcome you again as soon as possible. Best regards, Massimo
5 out of 5
by A verified traveler

The Best hotel in Bergamo Citta Alta!

Posted Aug 23, 2016 on Hotels
Great stay. No complaints. When I walked in the entrance for the first time, Ms. Lorenza greeted me with my name before I actually checked in. Great service. Attention to the details. Beautifully designed, super clean room. I will go back there again.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you very much, we really appreciate your kind comment! We hope to have the opportunity to welcome you again soon. Best regards, Massimo Santilli General Manager
5 out of 5
by Douglas

Posted Aug 3, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you very much, we really appreciate your kind comment! We hope to have the opportunity to welcome you again soon. Best regards, Massimo Santilli General Manager
5 out of 5
by Nicki M

Posted Jul 26, 2016 on Hotels
Hotel in great location, staff very friendly and enjoyed the breakfast.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you very much, we really appreciate your kind comment! We hope to have the opportunity to welcome you again soon. Best regards, Massimo Santilli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin, Germany

Beautiful hotel in the center of Bergamo

Posted Jul 6, 2016
Pros: Room, service, breakfast, location anything
Location: The old city of Bergamo is beautiful and not as overcrowded as other italian cities in this area.
Very modern excellent refined hotel close to the very center of the old city. Very helpful staff. Our room was small but in impeccable condition. We had a great time.
Comment from Hotel Management
Aug 31, 2016 by Massimo Santilli, Hotel Management
Thank you very much, we really appreciate your kind comment! We hope to have the opportunity to welcome you again soon. Best regards, Massimo Santilli General Manager
1 out of 5
by A verified traveler from Washington, DC

Precious and Overdesigned!

Posted Jun 14, 2016 on Orbitz
Pros: The staff were nice and helpful. Great location.
Cons: See above!
Location: The duomo and the central piazza are both close-by, and charming. Plenty of good places to eat and drink were also close.
First, there is no free parking, as listed in the travel site overview. They offer a certificate allowing you to park in the town, but it was impossible to find parking in this medieval labyrinth. This doesn't constitute provided free parking. Then, all conveniences were design rather than function oriented, from the bathroom to the lighting to the closets. It's cute that the bowls and plates are square and match the color of the wall covering in the breakfast room, but the food presentation was all about presentation, not about sustenance. This is the natural result of when design triumphs over substance.
4 out of 5
Recommended
for Couples
by A verified traveler from Montreal, QC

Chic, Modern Boutique Hotel

Posted Jun 12, 2016
Pros: The modern, clean design. The pleasant service.
Cons: Breakfasts could be somewhat more varied
Location: Beautiful, historic town boasting a magnificant cathedral, art museums and spectacular vistas. An hour train ride from Milan.
This is a small, chic hotel nicely located in beautiful Bergamo, Citta Alta. Rooms are spacious, furnished in a minimalist but most comfortable style. Service is responsive and always polite.
5 out of 5
by Alexander from New York

Greatlocation

Posted May 3, 2016 on Hotels
Fine hotel but many extra fees. Great location, comfortable quiet room. Do not expect pool, spa gym that normally go with 4*. Staff friendly breakfast excellent.
5 out of 5
by Catherine from Ohio

Would give more than 5 stars!

Posted Apr 12, 2016 on Hotels
I had a wonderful stay in an historic building in the heart of the Citta Alta. Highly recommend