Ratings based on 101 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Lovely rooms- no food served expect brealfast

Posted Nov 20, 2016
Beautiful rooms in a lovely town. Bergamo is well worth a visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Very good hotel

Posted Oct 23, 2016
Pros: Friendly and efficient staff. Breakfast was very good and room serviced thoroughly.
Cons: Signage to find hotel from station.
Location: Convenient location - just 5 minutes walk from the railway station. Close to shopping centre and walkable distance to funicular to wonderful old town.
3 out of 5
by A verified traveler from T

Good location but old hotel

Posted Sep 30, 2016
Hotel is closed to the train station but the room is too old and small, quite different from the photos that I saw from the website. However, the staff was friendly and helpful. Limited choice for breakfast but the juices were fresh and good
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2016
Clean, comfortable and convenient hotel in a very convenient location. The staff were very helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2016
Nice medium sized room, good location and nice breakfast. Very good experience but not exceptional. Recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Nice hotel near train and bus station

Posted May 31, 2016
Excellent location near the train and bus station, but still really nice and quiet. We stayed for a long weekend, and couldn't really fault the place. Breakfast was a nice buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA, California

Close to the train station

Posted May 14, 2016
We only stayed there one night. Convenient location. Rooms could use some renovation. Very good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

GREAT HOTEL HANDY FOR BUS & TRAIN STATIONS

Posted Apr 12, 2016
Pros: Convenient location and the breakfasts
Location: Convenient for public transport hubs and close to the frequent bus route to the citta alta.
This was our second visit and just as good as the first time round. The hotel is modern, on the bus route from the airport (5 mins), close to rail and bus stations and the main drag through the citta bassa. The neighbourhood is within the business district but is quiet and safe. Rooms are comfortable if conservatively styled and have all that you'd need for a short break. Visitors to the hotel are a mix of business and pleasure, Italian and off-comer and reception cater in a friendly and efficient way with this mix. Although there is no dining room there are loads of options close by and breakfasts are really good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Completely wonderful hotel.

Posted Feb 25, 2016
Very good location, hospitality by staffs, cleaning is the top, international TV channels, delicious breakfast with different alternative drinks...Next time, I will prefer NH group whereever I go.
3 out of 5
by A verified traveler from Sydney, Australia

Difficult to locate and slightly dated decor

Posted Oct 21, 2015
Pros: Friendly staff
Cons: Fix broken light above bed, and provide kettle in rooms.
Whilst the staff were very friendly, the facilities where lacking with no bar or sofas to relax in. The room is dated, WiFi slow, no tea/coffee facilities or fridge , which is very disappointing in a 4 star hotel.