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Get an overview of this hotelFamily-friendly hotel with restaurant and bar/lounge

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Babysitting or childcare (surcharge)

Location

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre, and Largo Porta Nuova. Carrara Academy Gallery and Basilica di Santa Maria Maggiore are also within 3 mi (5 km).

Hotel Features

A restaurant, a bar/lounge, and a conference center are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.

Room Amenities

All 90 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, TVs come with satellite channels, and guests will also find premium bedding and hair dryers.

Languages Spoken

Starhotels Cristallo Palace

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, limo/town car service, and meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and concierge services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Starhotels Cristallo Palace has designated areas for smoking.

  • Express check-in 
  • Bar/lounge 
  • Babysitting or childcare 
  • Elevator/lift 
  • 24-hour front desk 
  • Conference space 
  • Business center 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Meeting rooms 7 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Airport transportation - drop-off (surcharge) 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference center 
  • Designated smoking areas 
  • Total number of rooms - 90 
  • Television in common areas 
  • Number of floors - 9 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian

Parking

Self parking (surcharge)

Room Amenities

  • Phone 
  • Room service (limited hours) 
  • Hair dryer 
  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Daily housekeeping 
  • Private bathroom 
  • Bidet 
  • Shower only 
  • In-room childcare (surcharge) 
  • Desk 
  • Television 
  • Satellite TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room safe 

Where to Eat

Antica Perosa - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.
  • Cribs (infant beds) are available for EUR 30.0 per stay.

Pets

  • Pets allowed for an extra charge of EUR 25 per pet, per stay
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires identification for all guests at check-in, regardless of age. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 10 per person (approximately)
  • Airport shuttle fee: EUR 35 per vehicle
  • Self parking fee: EUR 16 per day
  • Pet fee: EUR 25 per pet, per stay
  • Crib (infant bed) fee: EUR 30.0 per stay
  • Rollaway bed fee: EUR 30.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cristallo Palace
  • Starhotels Cristallo Palace
  • Starhotels Cristallo Palace Bergamo
  • Starhotels Cristallo Palace Hotel
  • Starhotels Cristallo Palace Hotel Bergamo

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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