Ratings based on 463 Verified Reviews

3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Kjære, gjest. Takk for din rating etter ditt opphold her hos oss. Mvh Yvonne
4 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Hei. Takk for din tilbakemelding. Mvh SBA
3 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
The lack of reliable/ regular transport to the airport for an AIRPORT hotel was poor
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear, guest. Thank you for your feedback. We have an airport bus that leaves at the back of the hotel every day approximately every 15 min. Regards, FOM
3 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Good stay for a couple of nights. Breakfast was good.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear, Guest. Thank you for taking the time to give us your feedback after your stay here with us. It is much appreciated. Regards, Yvonne
5 out of 5
by A verified traveler

Posted Sep 17, 2016 on Hotels
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear, Guest. Thank you for taking the time to rate our hotel after your stay here with us. It is much appreciated. Regards, Yvonne
3 out of 5
by A verified traveler

Posted Sep 13, 2016 on Hotels
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear, Guest. Thank you for taking the time to rate our hotel after your stay here with us. It is much appreciated. Regards, Yvonne
4 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, VA

Near the airport; easy into Centrum

Posted Sep 9, 2016
Pros: Within my budget and a wonderful view out my room window of woods. Felt very private.
Cons: When staff givie directions for the bus stop into Bergen Sentrum, be specific about which side of the road to be on.
Location: Easy access to airport; public transportation into Bergen Sentum.
Public transportaton into Bergen sentrum easy: via either bus (bus-stop a very short distnce from the hotel; or the metro (travelled on tracks) every 10 minutes--with a longer easy walk from the hotel. Shuttle in the morning to the airport. The people at the desk are very helpful. The breakfast was abundant. Free shuttle to airport before 7 a.m.
Comment from Hotel Management
Dec 9, 2016 by Yvonne, Hotel Management
Dear, Sandra. Thank you for your feedback and input for how we can improve. It is much appreciated and we will ofcourse inform our staff about this. Regards, FOM
3 out of 5
by Avinash from Pune

Posted Aug 29, 2016 on Hotels
Rooms are old. Door was in poor condition.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear, Avinash. Thank you for your feedback. Unfortunately, we have some old rooms, that we still have not renovated. The great news is that we will start renovations this year, so at all of our rooms will be up to date. Regards, Yvonne
3 out of 5
by A verified traveler

Posted Jun 24, 2016 on Orbitz
Location: Very close to airport, but not by much else. Not really walkable to anywhere worthwhile; had to eat at the hotel restaurant.
Was supposed to include breakfast buffet in reservation price, but were told upon arrival that breakfast wasn't included and would cost more. Check-in was fairly easy.
Comment from Hotel Management
Dec 7, 2016 by Yvonne, Hotel Management
Dear, Jennifer. Thank you for your feedback. It is much appreciated. All of our bookings include breakfast, so it was strange that you were told for it. Regards, FOM
2 out of 5
by Bard from Dubai

Extortion at the airport

Posted Jun 17, 2016 on Hotels
Poor bed. Bad room cleaning and no minibar. Good breakfast.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear, Guest. Thank you for taking the time to give us your feedback after your stay here with us. It is much appreciated. I have forwarded your feedback to the department that is mentioned, so that we can improve our routines. Regards, Yvonne