Posted Aug 10, 2016
This hotel offered not even a tissue box in the room, but two irons and two ironing boards. One isn't enough? I'd rather have zero irons and an updated room and facilities. The pictures online are highly exaggerated and very embellished. The floors creak. The toilet paper holder is at shoulder height and made it uncomfortable to even use the toilet sitting down (at least in my room). The tv remote did not work when I first checked in and was resolved 40 minutes after my call to the front desk. I asked for additional pillows and was asked, "why, aren't there already two in the room?" Given the price paid for the room, I expected A LOT more. I plan to ask Expedia for a refund. I had no choice but to stay at this hotel as everything else in town seemed to be sold out. Why they were sold out, I do not know. This hotel is way too expensive for the services/room/facilities.