Ratings based on 518 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from New York

Older hotel with character in good location

Posted Oct 8, 2017
Pros: It's location (once we found it) was very convenient to a popular waterfront tourist area.
Cons: Better sign on the front of the hotel so it would be easier to find. Also, bathroom shower needed to be fixed so water didn't flow onto floor.
Location: Great location near to main tourist shopping and restored historically interesting buildings. Beautiful views outside of the harbor areas.
This is an old hotel with some character and somewhat dated but very clean rooms. The best thing about the hotel is that it is located very close to the harbor tourist area and the oldest restored part of the city. One of the few complaints we had was that it was very difficult to find, with no distinctive sign out front that you could see from a distance, so it was easy to miss. Also the old style bathroom was very clean but because of a faulty lip to the open shower, water from the shower puddled on the floor in the bathroom area.
5 out of 5
Recommended
for Everyone
by A verified traveler

First visit to Bergen

Posted Sep 30, 2017
Selected this hotel due to it's location. It did not disappoint. Hotel had a great location and gave us easy access to the harbor and activities in the area. Room was small but very comfortable. Staff very friendly and helpful. Good breakfast options offered. Would return.
Comment from Hotel Management
Oct 3, 2017 by ine k , Hotel Management
Thank you for Your feedback,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Very pleasant. Asking me to submit more information on this review is the worst part of the experience. The ratings I gave should speak for themselves. In fact I shall now unsubscribe from Expedia.
Comment from Hotel Management
Sep 12, 2017 by ine k , Hotel Management
Thank you for Your feedback, Your oppinon is very important to us.
4 out of 5
by A verified traveler

Posted Aug 31, 2017
Room had absolutely no drawer storage space and had to 'live out of a suitcase' for 3 nights/4 days. Did not like that at all
Comment from Hotel Management
Aug 31, 2017 by Ine K, Hotel Management
Thank you for Your review, We do offer lager rooms for an additinal charge that has Storage.
3 out of 5
by A verified traveler

Good Location, Uncomfortable Bads

Posted Aug 17, 2017
Pros: Good location - near fish market Cons: - the bads were tight and old - I felt each spring of the matress; - we did not have robust WiFi connection in the room; each 3-5 min. it was necessary to go to the corridor and restore the connection. We found it as soon as we entered the room and asked to either fix the problem or change the room, as it was crucial for us. Even though the staff promissed to help and we staid for two nights, we have not received any support.
Comment from Hotel Management
Aug 21, 2017 by Ine Kongshavn , Hotel Management
Thank you for Your feedback, Your comments are very important too us. We are currently going through Our Whole hotel and checking Our wifi Connection in order to try and improve this as best possible.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hythe, Kent, UK

Close to fish market

Posted Aug 7, 2017
Great breakfast. Very varied. Smallish room. Quite comfortable. Quite close to the fish market & interesting bits of Bergen. Nice lounge with free tea & coffee. They let us spend a couple of hours there after we had checked out. We paid £135 a night which I thought was a bit expensive for the place although this is Norway.
Comment from Hotel Management
Aug 8, 2017 by ine kongshavn , Hotel Management
Dear Brandan, Thank you for Your feedback,
4 out of 5
Recommended
for Everyone
by A verified traveler from Worcestershire

Lovely hotel situated in a good location in Bergen

Posted Aug 1, 2017
Hotel was situated in a good location in Bergen. Hotel has great facilities. It was clean and tidy. Room was spacious and easily accommodated a family four. Large variety of food for breakfast. Room was not ready when we arrive, albeit we were 15 minutes early for check-in. We were encouraged to leave our bags and come back later. Breakfast was a bit disorganised. In summary a beautiful hotel, great facilities, in a good location with great breakfast. Overall we enjoyed our stay.
Comment from Hotel Management
Aug 1, 2017 by ine kongshavn, Hotel Management
Dear Kim, Thank you so much for taking the time to review Your stay With us. Great to hear that you enjoyed Your stay, welcome back Next time you are in bergen.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

value for money Hotel

Posted Jul 17, 2017 on CheapTickets
This hotel met all our travelling needs and the service room enabling us to do laundry was much appreciated. Breakfast was great quality with a range of food. Good sized room in a location in easy walking distance to tourist points.
Comment from Hotel Management
Jul 19, 2017 by ine k , Hotel Management
Thank you for Your feedback. Great to hear that you where happy with your stay with us.
3 out of 5
by Richard S from Sydney

Old World

Posted Jul 15, 2017 on Hotels
Hotel staff are very friendly and supportive but having to go downstairs to a common area to make a tea or coffee is ridiculous. Breakfast is very good and the free fruit at reception is a wonderful great.
Comment from Hotel Management
Jul 17, 2017
Dear Richard, Thank you so much for Your feedback, Great too hear that you where taken care of by Our staff. We do have water kettles avalible in front Office on request, so it is a possibebility to have coffee and tea in the rooms as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Great hotel and very centrally located. They have nice restaurant inside also.
Comment from Hotel Management
Jul 17, 2017 by I, Hotel Management
Thank you for Your feedback, Best Regards Ine Kongshavn