Ratings based on 127 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

A good hotel in convenient place

Posted Oct 12, 2017
Pros: Friendly staff. Convenient location.
Although we arrived earlier than 'check in time' we were warmly welcomed and allowed to settle our bags into our room. The room was at the back of the hotel overlooking buildings. It was clean, quiet and had an adequate shower/toilet facilities. The breakfast is self-service, but had all the usual choices and were replenished and tidied throughout. There was always someone available on reception on every occassion that we went into or left the hotel. We found the position of the hotel very convenient to access both the town and the railway station. All in all a very pleasant 5 day break.
Comment from Hotel Management
Oct 14, 2017 by Alice/ Reception, Hotel Management
Dear Jilly, Thank your for staying in our hotel and for your great comment about the staff, the room , hotel facilities, breakfast buffet... We really hope to welcome you again for another stay ! Best wishes from all the Hotel Bordeaux Team.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Reasonable, well positioned in town, great staff

Posted Sep 13, 2017
Mildly disappointing room which had small single beds that weren't tremendously comfortable which was made worse by not having room cleaned all day. They were very busy but still a bit bothering given the money paid.
Comment from Hotel Management
Sep 16, 2017 by Alexandra Manant, Hotel Management
We are surprised by your reserved comment because the booked room corresponds exactly with your booking! The bedding was completely changed and we chose a high standing level for the best comfort... The cleaning is made every day, it sometimes happens that the information: please clean the room or do not disturb is badly positioned. We hope to receive you during a next stay, Cordially
4 out of 5
by Amanda

Posted Sep 5, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017 by Isabelle, Hotel Management
Dear Amanda, We are pleased you were very satisfied with your stay with. Thank you .
5 out of 5
Recommended
for Everyone
by A verified traveler from Solihull UK

Bergerac : A first visit

Posted Aug 26, 2017
Perfect venue for our stay for a friend's wedding. The hotel'siting in an important square meant that the Saturday market and the celebration of the liberation of Bergerac from the Germans in WW2 were both just across the street.
Comment from Hotel Management
Aug 28, 2017 by Alexandra Manant, Hotel Management
Many thanks Richard, we are very pleased that you enjoyed your stay with us! We hope to receive you for a next stay in Bergerac! Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Great central hotel

Posted Aug 23, 2017
This is a really nice hotel and the staff were incredibly friendly and helpful as well as speaking good English. The hotel walls are a little thin and we suffered from a family in the room next door celebrating one of the kids' birthdays rather early in the morning. (Okay, I mean about 7am which is early for a holiday day!) The pool round the back of the hotel was a bit cold but very clean and pleasant to swim in.
Comment from Hotel Management
Aug 28, 2017 by Alexandra Manant, Hotel Management
Many thanks for your nice comment about the Hotel, friendly staff, situation in very heart of town, nice swimming pool very cleanclean. We hope to meet you for a next stay in Bergerac! Best regards, Alexandra Manant
4 out of 5
Recommended
for Everyone
by A verified traveler

Simple well managed hotel in city centre

Posted Aug 23, 2017
Pros: Position and helpful staff and also good access for free street parking.
Location: The Dordogne has hundreds of things to do.
This is a hotel where you get what it's says on the tin. Good value for a decent three star hotel with pleasant helpful staff. The only thing wrong was that the hair dryer kept falling apart!
Comment from Hotel Management
Aug 28, 2017 by Alexandra Manant, Hotel Management
We are very pleased that you enjoyed your stay , you liked position, helpfull staff! We hope to meet you for your next stay in Bergerac! Best regards,
5 out of 5
by Delia

Great hotel in central area

Posted Aug 14, 2017 on Hotels
Good and friendly hotel in very central area
Comment from Hotel Management
Aug 30, 2017 by Isabelle, Hotel Management
Hello, Thank you for your stay in our hotel, you appreciated it and also the area, so we hope to see you again ! Best regards Alice/ Reception
4 out of 5
by A verified traveler

Comfortable stay.

Posted Aug 11, 2017 on Hotels
Relatively clean everywhere other than inside the drawers in the unit in our room. Really disappointed when asking for help with ordering a taxi for our transfer to the airport. Although mainly the taxi firm's fault, we had specified a time and booked it, then we arrived back from going out to dinner to be pulled over by the receptionist & told we cannot have that time as it's too early for the flight (2 hours before, as recommended for all flights), I said I felt that should be my choice as to what time I choose to book a taxi, they cannot tell me when I should be going and what time as I'm simply booking & paying for their service! I was less than impressed with this as after some rambling from the receptionist half in French & half in English, she began with saying it's their policy for flight times and transfers, to finish up by saying the taxi had double booked themselves and put our taxi back by an hour for that reason. I'm heavily pregnant & would have been grateful for the extra time, so I wasn't impressed with being lied to & fobbed off. I advise anyone staying just to book it in further advance than 1 day like we did. Location was great however, so much going on in Bergerac & I recommend the area in general.
Comment from Hotel Management
Aug 28, 2017 by Isabelle, Hotel Management
Many thanks for you nice comment about your stay to theHôtel! We tryed to do the best with taxi's compagny but in August all taxi are overbooked! We should be very pleased to see you for your next stay! Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 31, 2017
Centrally located Good breakfast Friendly staff Swimming pool
Comment from Hotel Management
Aug 3, 2017 by Isabelle, Hotel Management
Thank you for your nice comment. Nice to know that guests appreciated all the good work and attention we give to the hotel and our guests. Best regards
5 out of 5
by Joanna

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 3, 2017 by Isabelle, Hotel Management
Thank you. We are pleased that all was to your expectations. Best regards Isabelle