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Hotel Alpine Palace

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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Hotel Alpine Palace

Photo gallery for Hotel Alpine Palace

Front of property
Property entrance
Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated
7 restaurants, dinner served, local cuisine
Interior entrance

Overview of Hotel Alpine Palace

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking availableParking availableParking available

Check out the area

Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Salzburg, 5753
  • Popular LocationSaalbach-Hinterglemm Ski Resort1 min walk
  • Popular LocationLiemers1 min walk
  • Popular LocationZell am See Station28 min drive
  • AirportSalzburg (SZG-W.A. Mozart)91 min drive
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Room options

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Mountain View

Luxury Suite, 2 Bedrooms, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Mountain View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
TV
Hypo-allergenic bedding
  • 1292 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 1076 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View

Signature Studio, 1 Double Bed, Courtyard View | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Premium bedding, minibar, in-room safe, individually decorated

Studio

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 861 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss) | Living area | TV, pay movies

Signature Studio, 1 Double Bed, Courtyard View (Schwarz/Weiss)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Deluxe)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Front of property
GLEMM by AvenidA Superior Hotel & Residences
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (24)
The price is $190
$214 total
includes taxes & fees
May 16 - May 17
GLEMM by AvenidA Superior Hotel & Residences

About the neighborhood

Saalbach-Hinterglemm

Located in Saalbach-Hinterglemm, Hotel Alpine Palace is in the mountains. Kaprun Castle and Saalachtal are local landmarks, and some of the area's activities can be experienced at Saalbach-Hinterglemm Ski Resort and Reiterkogel Cable Car. Traveling with kids? Consider Zell am See Leisure Centre, or check out an event or a game at Hochfilzen Biathlon Stadium. Enjoy the area's slopes with ski lifts and a ski area, and don't miss out on the sledding and snowshoeing.
Visit our Saalbach-Hinterglemm travel guideOpens in a new window

What's nearby

  • Saalbach-Hinterglemm Ski Resort - 1 min walk
  • Reiterkogel Cable Car - 1 min walk
  • Unterschwarzach Ski Lift - 5 min walk
  • Zwoelferkogel I Ski Lift - 11 min walk
  • Schattberg X-Press Cable Car - 4 min drive

Getting around

  • Gerling im Pinzgau Station - 23 min drive
  • W.A. Mozart Airport (SZG) - 91 min drive

Restaurants

  • Hexenhäusl Party Stadl - Apres Ski - Night Life - 9 min walk
  • Wieseralm - 11 min walk
  • Gerstreitalm - 9 min drive
  • Heurigenstub'n - 2 min walk
  • Thomsn Rock Café Restaurant - 3 min walk

About this property

Hotel Alpine Palace

Luxury family-friendly hotel in the mountains
Consider a stay at Hotel Alpine Palace and take advantage of free breakfast (local cuisine), a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a Thai massage, a manicure/pedicure, or a body scrub at Alpine Palace, the onsite spa. Be sure to enjoy local cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, snowboarding, and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Limo/town car service, an indoor tennis court, and valet parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool, and access to a nearby health club
  • Babysitting (surcharge), wedding services, and massage treatment rooms
Room features
All 82 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and separate sitting areas.
Extra conveniences in all rooms include:
  • Children's slippers and childcare services
  • Bidets, tubs or showers, and free toiletries
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–11:00 AM
  • 7 restaurants
  • A bar/lounge

Restaurants on site

  • Arte Vinum
  • Bürgerstube
  • Rauchkuchl
  • Red Oyster
  • Skimuseum

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Indoor pool (guest access)
  • Indoor tennis court
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5,059 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between April 1 and June 20.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 65 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.05 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 500 per vehicle (roundtrip, maximum occupancy 6)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 50618-000169-2020

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm

Frequently asked questions

Does Hotel Alpine Palace have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Hotel Alpine Palace pet-friendly?

Yes, Hotel Alpine Palace allows dogs (limit 1 total). There's a fee of EUR 35 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Alpine Palace?

Valet parking is available for EUR 25 per day.

What time is check-in at Hotel Alpine Palace?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alpine Palace?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Hotel Alpine Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 500 per vehicle applies.

Where is Hotel Alpine Palace located?

Located in the mountains, this Saalbach-Hinterglemm hotel offers ski-in/ski-out access and is within a 5-minute walk of Saalbach-Hinterglemm Ski Resort, Reiterkogel Cable Car, and Pinzgauer Saalachtal. Bergfried Ski Lift and Unterschwarzach Ski Lift are also within 5 minutes.

Hotel Alpine Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Otto

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and nice views but there are no air conditioning in the hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Great hotel and wonderful food. Our waiter Fabian was a star
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Palace stay February 2018
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
Stayed 7 nights in Feb 2018

8/10 Good

SP, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5* facilities but 1* experience
Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

10/10 Excellent

Abdul Aziz, Saalbach Hinterglem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
wonderful hotel with a nice surroundings and a lot of activities

10/10 Excellent

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room

10/10 Excellent

yousef HD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent

10/10 Excellent

John, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Great Facility
Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.