Front of property - evening/night

Reviews of Althoff Grandhotel Schloss Bensberg

5 out of 5
Althoff Grandhotel Schloss Bensberg
Kadettenstr., Bergisch Gladbach, NW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 409 reviews" "
Rating 8 - Good. 69 out of 409 reviews" "
Rating 6 - Okay. 17 out of 409 reviews" "
Rating 4 - Poor. 6 out of 409 reviews" "
Rating 2 - Terrible. 4 out of 409 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service
We loved the ambience, the high standard of customer service, the excellent facilities and the beautiful interior design
Stayed 1 night in Mar 2024
Response from Sabine Evers on Mar 13, 2024
Dear Michelle,thank you for your great review. and the time you spent for.We are glad that you enjoyed your stay with us especially the atmosphere, the facilioties and our interior design.The entire team would be glad to welcome you again and remain in the meanwhile with kind regards

10/10 Excellent

Joao Pedro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very interesting place
Stayed 1 night in Mar 2024
Response from Sabine Evers on Mar 8, 2024
Dear Joao Pedro,thank you for your great review.We are glad that you enjoyed your stay with us especially the service and atmosphere.The entire team would be glads to welcome you again and remain in the meanwhile withKind regards

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with great knowledge and service
Stayed 1 night in Feb 2024
Response from Sabine Evers on Feb 22, 2024
Dear Javier,thank you for your great review.We are very pleased that you had a pleasant stay with us and that you particularly praised the expertise of our employees.The entire team would be glad to welcome you again and remain in the meanwhile with kind regards

10/10 Excellent

Victoria

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and Quiet and perfect for our work trip. Would stay here many times over.
Stayed 5 nights in Feb 2024
Response from Sabine Evers on Feb 19, 2024
Dear Victoria,thank you for your great review.We are glad that you enjoyed your stay with us and are looking forward for your next visit. In the meanwhile we remain with kind regards

10/10 Excellent

David, Doral

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A true classic, five star hotel with everything you could wish for and Amelia functioning perfectly. From the furnishings to the layout to the views to the location to the grounds, even to the small town just steps outside of the hotel property it is paradise. Add to this add to this the extraordinary restaurant offerings and proximity to cologne by urban transit. It makes for an extraordinary stay.
Stayed 1 night in Jan 2024
Response from Johannes Pfahl on Feb 4, 2024
Dear David,thank you for your great review.We are glad that you had a fantasic stay with us and are looking forward for your next visit.In the meanwhile we remain with kind regardsSincerely

10/10 Excellent

David, Doral

Stayed 1 night in Jan 2024
Response from Sabine Evers on Mar 22, 2024
Sehr geehrter David,herzlichen Dank für Ihre tolle bewertung und die Zeit, die Sie sich hierfür genommen haben.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns schon heute auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit herzlichen Grüßen

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down the best experience with a hotel my partner and I have ever had. Our flights got changed and our luggage was lost (coming from the USA), but the staff were friendly and helpful throughout the entire mess. Not only were the staff pleasant, the hotel itself is beautiful. My partner and I were enthralled to experience such a gorgeous building during our first out of country travel. If given the chance, we would happily stay here again. Worth every penny.
Stayed 5 nights in Dec 2023
Response from Johannes Pfahl on Jan 7, 2024
Dear Kaitlyn,Thank you very much indeed for your kind feedback and most positive rating. We are thrilled to learn that you, despite the negative experience with the airline, had a most enjoyable stay with us.That being said, we would love to greet you once again at Schloss Bensberg.Best RegardsJohannes PfahlDeputy Hotel Manager

8/10 Good

Daunyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Johannes Pfahl on Dec 10, 2023
Sehr geehrter Daunyel,herzlichen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns schon heute auf Ihren nächsten Besuch.Bis dahin verbleiben wir mitHerzlichen Grüßen

10/10 Excellent

Lara, Kensington London

Stayed 2 nights in Nov 2023
Response from Johannes Pfahl on Dec 31, 2023
Sehr geehrte Lara,herzlichen Dank für Ihre tolle Bewertung und die Zeit, die Sie sich hierfür genommen haben.Wir freuen uns sehr, dass wir Ihnen einen schönen Aufenthalt bereiten konnten und freuen uns schon heute auf Ihren nächsten Besuch.Bis dahin verbleiben wir mit herzlichen Grüßen

10/10 Excellent

Anurag

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel.
This property is an hold castle situated in the middle of Bensberg that is suburb of Cologne. The staff is very welcoming. I arrived super early at noon while the check-in time was 3:00pm the staff let me check in early with no hesitation. I stayed there for 5 nights and did not feel like leaving ;) The rooms/suites are very spacious with plenty of seating/relaxing area. They do provide free beverage and it will be replenished during each room service. The Italian restaurant is amazing with lots of choices. Ideally located at the downtown with plenty of restaurants and grocery stores.
Stayed 5 nights in Sep 2023
Response from Johannes Pfahl on Oct 27, 2023
Dear Anurag,thank you for your great review.We are glad that you enjoyed your stay with us and are looking forward to welcome you again.In the meanwhile we remain withKind regards

8/10 Good

Haley

Liked: Cleanliness, staff & service, room comfort
Cute stay
Nice stay in historic castle. The room was older and some of the features were not working like the towel warmer but it was a nice comfortable bed.
Stayed 2 nights in Aug 2023
Response from Johannes Pfahl on Sep 10, 2023
Dear Haley,Thank you for rating your most recent stay with us at the castle.I am sorry to hear, that you had a few challenges with your room. I hope my colleagues were able to solve those issues.We are looking forward welcoming you here at Schloss Bensberg again.Best RegardsJohannes PfahlDeputy Hotel Manager

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 3 nights in Aug 2023
Response from Johannes Pfahl on Aug 28, 2023
Dear Erik,thank you for outstanding review.We are glad that you enjoyed your stay with us and would be glad to welcome you again and remain in the meanwhile with Kind regards

10/10 Excellent

saleh

Stayed 2 nights in Aug 2023
Response from Johannes Pfahl on Aug 28, 2023
Sehr geehrter Saleh,herzlichen Dank für 100%.Es freut uns sehr, dass wir Ihnen einen perfekten aufenthalt bereitet haben und freuen uns schon sehr, Sie bald wieder willkommen heißen zu dürfen.Bis dahin verbleiben wir mit herzlichen Grüßen

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Ligaya, Lompoc

Traveled with group
Liked: Cleanliness, staff & service
Hotel staff are very friendly and helpful, answered every questioned I have about the area . They upgraded my room plus they have a bottle of wine 🍷 for my Expedia VIP rewards . They have free 2 bottles each of cola, water and orange juice plus a big bottle of water no extra charge …when checked out they asked if you need any assistance and asked if you need something to drink … Overall stay is pleasant and this hotel is 💯 stars ⭐️
Stayed 1 night in Jun 2023
Response from Johannes Pfahl Deputy Hotel Manager on Jul 1, 2023
Dear Ligaya,Thank you for your fantastic feedback! We are delighted to hear that you had a pleasant stay at our hotel and that our staff provided you with friendly and helpful service.We take great pride in ensuring that our guests feel valued and well taken care of. It's wonderful to know that our team answered all your questions about the area and went above and beyond by upgrading your room. We also appreciate your recognition of our Expedia VIP rewards, including the complimentary bottle of wine. We aim to provide special amenities and benefits to our valued guests.We are glad that you enjoyed the complimentary refreshments in your room. It's our pleasure to offer these additional amenities to enhance your stay and provide convenience.Our team is committed to providing excellent service from the moment you check-in until you check-out. Your satisfaction is our priority.Thank you for choosing to stay with us and for sharing your positive experience. We truly appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the future for another enjoyable stay.Best regards,Johannes Pfahl Deputy Hotel Manager

10/10 Excellent

N.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!!
Outstanding service!!!! Awesome place to spend a lovely time. Love the surroundings, too! ;)
Stayed 2 nights in May 2023
Response from Thank you for your review on Jun 5, 2023
Dear Guest,Thank you very much for your fantastic review! We are delighted to hear that you were thoroughly satisfied with our service and had a wonderful time with us.Our team always strives to provide outstanding service, and it is gratifying to know that we were able to meet your expectations. We value our guests' satisfaction and aim to create an unforgettable experience for them.It would be our pleasure to welcome you back soon.Best regards,Johannes PfahlDeputy Hotel Manager

8/10 Good

Egbe Agbor, Brussels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style, 18th century! Quiet and good for taking time off.
Stayed 3 nights in Apr 2023
Response from Thank you for your feedback on Apr 26, 2023
Dear Egbe Agbor,Thank you very much for your feedback. We are delighted to hear that you enjoyed the 18th-century style of our hotel and that it provided you with a peaceful retreat to take some time off. We hope to have the pleasure of welcoming you back soon for another enjoyable and relaxing visit!Kind regards,Matthias KienzleManaging Director

10/10 Excellent

Megan

Stayed 1 night in Apr 2023
Response from Thank you for your review on Apr 26, 2023
Dear Megan,thank you very much for your great review with 100%.We are happy that you enjoyed your stay in our hotel.Looking forward welcoming you again.Kind regards,Matthias KienzleManaging Director

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for a weekend getaway
Stayed 1 night in Feb 2023
Response from Thank you very much for your review on Feb 16, 2023
Dear Fabiola,thank you very much for your positive feedback. We are happy to hear that you liked our hotel. We hope to welcome you back in the future. Best regards, Matthias Kienzle Managing Director

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally beautiful property, rooms an facility’s were stunning staff were very friendly an warm an welcoming.
Stayed 2 nights in Nov 2022

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man that showed me to my room was very helpful, warm and friendly
Stayed 2 nights in Oct 2022

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2022
Response from GHSB on Sep 23, 2022
Dear Omar,thank you very much for the evaluation of your stay. We will be happy to welcome you again as a guest at Schloss Bensberg in the future.Kind regards,Althoff Grandhotel Schloss Bensberg

10/10 Excellent

Herbert P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Kevin, North Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at Althoff Bensberg
Stayed 4 nights in Jul 2022
Response from Matthias Kienzle on Aug 3, 2022
Dear Guest, Thank you so much for your truly wonderful review. We are delighted that you have enjoyed your stay with us more than once and hope to welcome you back soon again. Kind regards Matthias Kienzle General Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely five star hotel. Helpful staff. Some issue with WiFi but staff helped with provision of enhancer. Wonderful pool area.
Stayed 1 night in Jun 2022
Response from Thank you very much for your review on Jun 15, 2022
Dear guest, Thank you very much for your great review and your nice words. We are very pleased that you liked our hotel and that you enjoyed your stay. We do apologize that you faced some issues with the WiFi. We would be very happy to welcome you again soon. Yours sincerely, Matthias Kienzle Managing Director

10/10 Excellent

Rika

Stayed 4 nights in May 2022
Response from Thank you very much on Jun 15, 2022
Dear Rika, Thank you very much for your great review. We are very pleased that you enjoyed your stay with us in the house. Kind regards, Matthias Kienzle Managing director

10/10 Excellent

Renata

Stayed 1 night in May 2022
Response from Vielen Dank für Ihre Bewertung on Jun 15, 2022
Sehr geehrte Renata, wir freuen uns darüber, dass Ihnen unser Hotel gut gefallen hat und würden uns sehr freuen, Sie bald erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Matthias Kienzle Geschäftsführender Direktor

10/10 Excellent

Kevin, North Sydney

Stayed 3 nights in Feb 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold-hearted German hotel
I visited the hotel with my handicapped sister and my 90-year old parents who both need assistive devices for walking. We went there for the hotel spa and their Michelin-star rated restaurant. The access to the spa only has stairs (!), and the restaurant elevator wasn't working, so that they had to drive us to the lobby for my incontinent mother to use the bathroom during the meal. Carpeted floors, cobblestone walkway, long distances etc. - a nightmare for people who can't walk. We had to leave after one night, following a long and difficult international trip to get there. The hotel reimbursed us for just 10% of both rooms and two nights - even for the one we didn't stay. Just in case you are wondering, the hotel is advertised as highly accessible! Hotels.com hasn't offered much either to make up for the lost time, cost and frustrations.
Stayed 2 nights in Aug 2021
Response from Thank you very much for your review on Oct 19, 2021
Dear guest, Thank you very much for your review, which we are reading with deep regret. First of all, we would like to apologize for the inconveniences you experienced; however, we would also like to mention that the 10% reimbursement have been offered by the booking platform that you used to book your non-refundable rate. Upon receiving a direct email from you a couple of days ago, we replied with an offer despite you not having booked through us directly. Please feel free to reply to us via email at any time. It is correct that the paths in the castle can be very long and the breakdown of the lift at our restaurant Vendôme at the time of your stay presented your family with a great challenge. Unfortunately, we were not able to install a lift in our spa, however we have used ramps in the past to overcome the stairs with a wheelchair. Again, an unfortunate circumstance that a tailormade new ramp is currently made and could not be provided for your stay. Please accept our sincerest apologies for the inconveniences caused. We can certainly understand your frustration, which is why we have send you, as mentioned above, a response and a compensation offer to your email address. We would like to again apologise that your stay with us did not meet your expectations and hope that we found an acceptable compensation for you. With best regards, Matthias Kienzle General Manager

10/10 Excellent

David

Stayed 1 night in Jul 2021
Response from Matthias Kienzle on Jul 18, 2021
Sehr geehrter Gast, herzlichen Dank für Ihre herausragende Bewertung. Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und würden uns sehr freuen, Sie bald wieder willkommen heißen zu dürfen. Bis dahin verbleiben wir mit Herzlichen Grüßen

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Matthias Kienzle on Jun 19, 2021
Sehr geehrter Gast, herzlichen Dank für Ihre herausragende Bewertung. Es freut uns sehr, dass wir Ihnen einen perfekten Aufenthalt bereiten konnten und freuen uns schon heute auf Ihren nächsten Besuch. Bis dahin verbleiben wir mit herzlichen Grüßen Ihr

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunset in the evening
Stayed 1 night in Oct 2020
Response from Vielen Dank für Ihr Feedback on Oct 7, 2020
Sehr geehrter Gast, herzlichen Dank für Ihre super Bewertung mit voller Punktezahl und Ihr wunderschönes Bild. Beste Grüße, Matthias Kienzle Hotel Manager

6/10 Okay

Erik

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Kurt Wagner on Feb 27, 2020
Sehr geehrter Erik, herzlichen Dank für Ihre Bewertung und die Zeit, die Sie sich hierfür genommen haben. Wir bedauern es sehr, dass wir Ihren Erwartungen nicht gerecht werden konnten. Bitte teilen Sie uns mit, in welchen Bereichen wir uns verbessern dürfen, um Ihren nächsten Aufenthalt perfekt zu gestalten. Das gesamte Schlossteam würde sich sehr freuen, wenn Sie uns eine zweite Chance geben würden, um Sie von dem in unserem Hause vorherrschenden Service überzeugen zu können. Bis dahin verbleiben wir mit freundlichen Grüßen

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! The only thing the mattress could be more comfortable!
Stayed 3 nights in Feb 2020
Response from Kurt Wagner on Feb 10, 2020
Dear Anonymous, thank you for your great review. We are glad that you enjoyed your stay with us. Your comment concerning our mattrasses have we shared with the colleagues of the housekkeeping. We will have a double check. Thank you for your feedback! The entire team would be glad to welcome you again and remain in the meanwhile with Kind regards

8/10 Good

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Kurt Wagner on Jan 9, 2020
Dear Leonid, thank you for your review. We are glad that you enjoyed your stay with us and are looking forward to welcome you again. In the meanwhile we remain with Kind regards

10/10 Excellent

Karen

Stayed 2 nights in Dec 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely few nights here. The hotel was beautiful and the room was fantastic. However I was surprised to find that we had to pay to park in the hotel car park- I would expect that to be free for guests. It cost us over €80 just to park! Plus it was difficult to get food at the hotel- all the restaurants and Dali bar were fully booked and we couldn’t get a quick reasonably priced lunch either. Breakfast was also very pricey so we ate out every day. The spa was very pleasant and we found all the staff very friendly and helpful. Overall a lovely stay, just a shame about car park and restaurants.
Stayed 3 nights in Oct 2019
Response from Kurt Wagner on Oct 27, 2019
Dear Alexandra, Thank you very much for taking the time to publish such a detailed review. How great to hear that you enjoyed your overall stay with us. Thank you for your comment with regards to the parking; at the moment, the garage is a chargeable service. However, there are a few public car parking options around the hotel, which only require a parking disc. The restaurants are open to the public and are not for hotel guests only, therefore we do advise our guests to book the restaurants in advance. We hope to be able to welcoming you back soon! Kind regards Kurt Wagner General Manager

10/10 Excellent

URI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel, very clean, big rooms
Stayed 2 nights in Oct 2019
Response from Kurt Wagner on Oct 27, 2019
Dear URI, Thank you so much for your wonderful review! It is great to hear that you enjoyed your stay with us and we do hope to welcoming you back soon! Kind regards Kurt Wagner General Manager

10/10 Excellent

Kanyarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always impressed!!
This is my third time staying here. Every time I feel that I’m special to the hotel. The breakfast, the room and the dinner were excellent. The room is very big and luxury. Free various drinks in the minibar are very generous. I can’t think of any weakness of the hotel. I will always stay here in the future.
Stayed 1 night in Aug 2019
Response from Kurt Wagner on Oct 13, 2019
Dear Kanyarat, thank you for your great evaluation. We are glad that you enjoyed your stay with us. The entire team is looking forwar for your next visit and remain in the meanwhile with Kind regards

10/10 Excellent

Suhel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing palace hotel close to Cologne
This hotel is a true piece of art... It is situated about 30 mins away from Cologne and it's beautiful grounds are situated on a quite hill top. Service, quality and breakfast are top notch. Also the restaurants located on the grounds are amazing.Beautiful and large rooms. Worth visiting
Stayed 6 nights in Oct 2019
Response from Kurt Wagner on Oct 13, 2019
Dear Suhel, thank you for your great evaluation. The entire team is glad that you enjoyed your stay with us and are looking forward for your next visit. In the meanwhile we remain with Kind regards

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
It was amazing. This hotel was more than expected. I highly recommend it. Location is wonderful, we were close to many restaurants and shops. I will come back.
Stayed 1 night in Sep 2019
Response from Kurt Wagner on Sep 27, 2019
Dear Patricia, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking forward to welcome you again. In the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Kurt Wagner on Sep 24, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking to welcome you to our property again. In the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping service was superb . Attention to details all day long
Stayed 3 nights in Sep 2019
Response from Kurt Wagner on Sep 19, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking forward to welcome you again and remain in the meanwhile with Kind regards

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kurt Wagner on Jul 26, 2019
Dear Hyun, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking forward for your next visit. In the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019
Response from Kurt Wagner on Jul 22, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking for your next visit. In the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff, excellent breakfast, spacious room
Stayed 1 night in Jul 2019
Response from Kurt Wagner on Jul 9, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us. The entire team is looking forward for your next stay in the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location. Excellent service. Reside like a princess.
Stayed 3 nights in Jul 2019
Response from Kurt Wagner on Jul 9, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us and felt like a princess. The entire team would be glad to welcome you to again and remain in the meanwhile with Kind regards

10/10 Excellent

Klely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Kurt Wagner on Jul 10, 2019
Dear Klely, thank you for your amazing evaluation. We are glad that you enjoyed your stay with us and are looking forward to welcome you again. In the meanwhile we remain with Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jun 2019
Response from Kurt Wagner on Jun 27, 2019
Dear Anonymous, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking forward for your next visit. In the meanwhile we remain with Kind reagrds

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Kurt Wagner on Jun 27, 2019
Dear Ernesto, thank you for your great evaluation. We are glad that you enjoyed your stay with us and are looking forward for your next stay. In the meanwhile we remain with Kind regards